Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $14.00
Benefits
401(k) and Matching
comprehensive health coverage
Dental Insurance
Vision Insurance
Life insurance
Parental leave
Paid Time Off
Employee assistance program
Tuition Reimbursement
Job Description
The Aviation Institute of Maintenance (AIM), established in 1969, is a premier educational institution dedicated to advancing the field of aviation maintenance through exceptional education and training programs. With 15 campuses nationwide, AIM is recognized as a cornerstone of the aviation industry in the United States, enrolling 20 percent of all students attending FAA-certified Airframe and Powerplant (A&P) schools. AIM's commitment to excellence has positioned it as a leading educator, graduating nearly one in four certified aircraft technicians across the country annually. The institution is deeply committed to preparing tomorrow's aircraft technicians by equipping them with the skills, knowledge, and hands-on experience necessary for successful, long-term careers within aviation maintenance.Show More
AIM offers a supportive and dynamic work environment that fosters collaboration, innovation, and professional growth. Staff and faculty enjoy working in modern, state-of-the-art facilities designed to provide a professional and engaging atmosphere for both educators and students. The institution prides itself on maintaining a culture that values continuous learning, teamwork, and a deep sense of community, all of which contribute significantly to accomplishing its mission of producing highly skilled technicians who are immediately employable and essential to the industry.
The Campus Receptionist plays a crucial and highly visible role in shaping the first impression for all visitors and prospective students at AIM. This position is key to maintaining an organized, welcoming, and efficient campus atmosphere. The receptionist acts as the frontline representative for the campus, greeting visitors, managing inbound telephone communications, and supporting administrative tasks within the Admissions Department. Responsibilities involve handling a variety of inquiries and ensuring that guests and callers are provided accurate, courteous, and timely assistance.
Beyond greeting visitors and managing calls, the Campus Receptionist also supports the Admissions Department by managing both electronic and paper documentation accurately and efficiently at the direction of the Director of Admissions. This involves working with CampusNexus software to manage student inquiries, maintain records, conduct daily audits, and provide detailed activity reports to the admissions team. The role requires exceptional organizational skills, multitasking capability, and the ability to work effectively under pressure while maintaining professionalism and customer service excellence.
The work schedule for this position includes Monday through Thursday from 10 AM to 8 PM and Saturdays from 9 AM to 1 PM. Compensation for the Campus Receptionist ranges from $18.00 to $20.00 per hour, dependent on experience and qualifications. AIM offers a comprehensive benefits package, including a 401(k) with matching, health, dental, and vision insurance, life insurance, parental leave, paid time off, an employee assistance program, and tuition reimbursement. The institution is committed to fostering an inclusive workplace, celebrating diversity, and ensuring equal employment opportunities for all qualified individuals.
Joining AIM as a Campus Receptionist offers the opportunity to work at a respected aviation education leader where your efforts will directly contribute to student success and the institution's overall mission. This role is perfect for someone who thrives in a fast-paced educational environment, possesses strong communication and administrative skills, and is passionate about helping others navigate their educational journey. By becoming part of the AIM team, you will be part of a dedicated group that is shaping the future of aviation maintenance and contributing positively to the broader aviation community.Show Less
The Campus Receptionist plays a crucial and highly visible role in shaping the first impression for all visitors and prospective students at AIM. This position is key to maintaining an organized, welcoming, and efficient campus atmosphere. The receptionist acts as the frontline representative for the campus, greeting visitors, managing inbound telephone communications, and supporting administrative tasks within the Admissions Department. Responsibilities involve handling a variety of inquiries and ensuring that guests and callers are provided accurate, courteous, and timely assistance.
Beyond greeting visitors and managing calls, the Campus Receptionist also supports the Admissions Department by managing both electronic and paper documentation accurately and efficiently at the direction of the Director of Admissions. This involves working with CampusNexus software to manage student inquiries, maintain records, conduct daily audits, and provide detailed activity reports to the admissions team. The role requires exceptional organizational skills, multitasking capability, and the ability to work effectively under pressure while maintaining professionalism and customer service excellence.
The work schedule for this position includes Monday through Thursday from 10 AM to 8 PM and Saturdays from 9 AM to 1 PM. Compensation for the Campus Receptionist ranges from $18.00 to $20.00 per hour, dependent on experience and qualifications. AIM offers a comprehensive benefits package, including a 401(k) with matching, health, dental, and vision insurance, life insurance, parental leave, paid time off, an employee assistance program, and tuition reimbursement. The institution is committed to fostering an inclusive workplace, celebrating diversity, and ensuring equal employment opportunities for all qualified individuals.
Joining AIM as a Campus Receptionist offers the opportunity to work at a respected aviation education leader where your efforts will directly contribute to student success and the institution's overall mission. This role is perfect for someone who thrives in a fast-paced educational environment, possesses strong communication and administrative skills, and is passionate about helping others navigate their educational journey. By becoming part of the AIM team, you will be part of a dedicated group that is shaping the future of aviation maintenance and contributing positively to the broader aviation community.Show Less
Job Requirements
- High School Diploma or GED
- ability to work in a fast-paced, performance-driven, compliance-oriented educational environment
- detail-oriented, analytical, highly organized, and able to multi-task, prioritize tasks, and work well under pressure
- demonstrate a high level of integrity, strong work ethic, and professionalism
- persuasive and effective verbal and written communication skills
- highly motivated and goal-oriented
- able to work independently and as collaborative team member
- excellent computer skills including MS Office applications
- ability and willingness to work outside of regular work shifts as necessary or as requested
Job Qualifications
- High School Diploma or GED, or equivalent on-the-job experience
- ability to work in a fast-paced, performance-driven, compliance-oriented educational environment
- detail-oriented, analytical, highly organized, and able to multi-task, prioritize tasks, and work well under pressure
- demonstrate a high level of integrity, strong work ethic, and professionalism
- persuasive and effective verbal and written communication skills, with a strong focus on customer service in an educational setting
- highly motivated and goal-oriented, with strong problem-solving skills
- able to work independently and as collaborative team member, with exceptional interpersonal skills
- excellent computer skills with proficiency in MS Office applications including Word, Excel, Outlook, SharePoint, and Teams
- ability and willingness to work outside of regular work shifts as necessary or as requested by Supervisor
Job Duties
- Greet and assist all visitors to the campus, providing information and directing them to the appropriate departments or services
- handle inbound calls, addressing inquiries and facilitating communication between the campus and external stakeholders
- assist the Admissions Department with electronic and hardcopy documentation tasks, ensuring accurate record-keeping and timely processing of materials as assigned by the Director of Admissions
- greet all campus visitors warmly and professionally, ensuring a positive first impression and providing exceptional customer service as a liaison between students and staff
- answer incoming calls following established telephone techniques, efficiently directing inquiries to the appropriate personnel as directed by the Campus Director of Admissions
- provide comprehensive administrative assistance to faculty and staff, performing various tasks as needed at the discretion of the Director of Admissions
- enter and manage inquiries into CampusNexus promptly, utilizing the Quick Lead method or Inquiry Folder
- conduct daily audits of inquiries using the Lead Master Listing Summary Report, distributing findings to the Director of Admissions by a designated time
- maintain a running list of lead returns and assist with lead distribution under the guidance of the Director of Admissions, ensuring accurate reporting and follow-up on missed appointments
- generate daily activity reports detailing interviews and financial aid appointments, submitting updates throughout the day to the Director of Admissions and the Admissions team
- be prepared to perform additional duties as assigned by the Director of Admissions, demonstrating adaptability and a collaborative spirit within the admissions team
Job Location
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