Campus Hospitality Meeting & Event Specialist

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $45,600.00 - $86,200.00
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Work Schedule

Standard Hours
Flexible
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Benefits

Health Insurance
Vision Insurance
Dental Insurance
short-term disability
long-term disability
Paid Time Off
401(k) employer match
mental health support
Student Loan repayment options
Tuition Reimbursement
Flexible work environment

Job Description

Unum is a Fortune 500 company and a leading provider of employee benefits worldwide, committed to supporting employees at client companies during all of life's important moments. Headquartered in Chattanooga, TN, with additional offices in Ireland, Poland, the UK, and numerous US locations including Portland, ME, and Baton Rouge, LA, Unum employs approximately 10,000 professionals dedicated to making a positive impact on more than 39 million customers. Known for its award-winning culture, Unum prioritizes inclusion, diversity, and professional growth, ensuring every team member has opportunities to succeed in both their career and personal life. The company offers a competitive benefits package with health, vision, dental, short and long-term disability insurance, as well as generous paid time off, 401(k) retirement plans with employer contributions up to 9.5%, mental health support, student loan repayment options, tuition reimbursement, and flexible work environments.

The Campus Hospitality Meetings & Events Specialist role is a vital position within Unum's Facilities team, focused on delivering seamless and engaging meeting and event experiences across Unum's campuses. This role requires a creative, innovative thinker with a customer-service mindset who can coordinate and manage the scheduling of meetings and events using campus booking platforms, ensuring spaces are utilized effectively and service standards are consistently met. The specialist acts as the primary point of contact for scheduling, troubleshooting, and operational support, providing hands-on assistance with event setup, execution, and coordination. By collaborating with internal stakeholders and external vendors, the specialist helps foster connection and collaboration among employees, elevating the overall campus experience.

In this role, the specialist contributes strategically to improving hospitality processes, gathering feedback to enhance service delivery and ensuring alignment with company guidelines. The ideal candidate will be adaptable, detail-oriented, and capable of managing multiple priorities in a fast-paced environment. With a focus on continuous improvement and innovation, this position plays a key part in Unum's mission to support a dynamic, engaging workplace that drives employee engagement and satisfaction. The base salary range for this position is $45,600 to $86,200, with actual pay based on skill, location, and experience.

Job Requirements

  • Bachelor's degree or equivalent experience in hospitality, business, communications, or related field
  • experience in administrative, scheduling, or operational support
  • proficiency in Microsoft 365 tools
  • strong communication skills and customer-service mindset

Job Qualifications

  • Bachelor's degree or equivalent experience in hospitality, business, communications, or related field
  • experience in administrative, scheduling, or operational support
  • proficiency in Microsoft 365 tools
  • strong communication skills and customer-service mindset
  • preferably 5+ years in hospitality or related field
  • corporate environment experience
  • experience supporting large-scale meetings or events
  • familiarity with booking/workplace management platforms
  • exposure to process improvement or technology initiatives
  • creative, solutions-oriented thinker

Job Duties

  • Coordinate and manage meeting and event reservations using campus booking platforms
  • serve as the primary point of contact for scheduling support, guidance, and troubleshooting
  • monitor booking systems to ensure accuracy, availability, and effective space utilization
  • escalate scheduling conflicts, service issues, and system outages as appropriate
  • support administration, maintenance, and continuous improvement of meeting and event systems
  • assist with implementation, testing, and documentation of hospitality tools and processes
  • contribute to a streamlined, one-stop-shop meeting and event experience

Job Criteria

Experience

Mid Level (3-7 years)


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