Campus Hospitality Meeting & Event Specialist

Job Overview

briefcase

Employment Type

Full-time
moneybag

Compensation

Hourly
Range $14.00 - $24.50
clock

Work Schedule

Standard Hours
Flexible
On-call
diamond

Benefits

Health Insurance
Vision Insurance
Dental Insurance
short-term disability
long-term disability
performance-based incentive plans
Paid Time Off
401(k) retirement plan
mental health support
Tuition Reimbursement
Flexible work environment
Student Loan repayment options

Job Description

Unum is a Fortune 500 company and a leading provider of employee benefits and service solutions designed to help individuals thrive through various life moments. Headquartered in Chattanooga, Tennessee, with a strong presence in locations including Portland, ME, Baton Rouge, LA, and more than 35 field offices across the United States, Unum is a globally recognized organization with additional international offices in Ireland, Poland, and the United Kingdom. The company is dedicated to fostering an inclusive and diverse work environment that supports its more than 10,000 employees in delivering exceptional services to over 39 million customers worldwide. This commitment extends beyond just the client-facing services, as Unum actively creates an award-winning culture where team members experience numerous growth and learning opportunities, including career advancement, tuition reimbursement, flexible work arrangements, and mental health support. The company also offers competitive benefits, including health, vision, dental insurance, generous paid time off, student loan repayment programs, and a robust 401(k) plan with employer contributions up to 9.5%. Unum embraces diversity and ensures equitable employment practices, considering all qualified applicants regardless of race, religion, gender identity, age, disability, or veteran status.

The Campus Hospitality Meetings & Events Specialist position is a key role within Unum’s Facilities team that supports the seamless execution of meetings and events across the company's campuses. This full-time role becomes the linchpin in delivering organized, people-focused, and high-quality meeting and event experiences, contributing significantly to the company's collaborative and engaging campus environment. The specialist coordinates scheduling, manages reservations using advanced booking platforms, and serves as the primary point of contact for scheduling inquiries and troubleshooting. This individual monitors space usage, escalates any conflicts or service issues promptly, and assists in the continuous improvement of hospitality tools and processes.

The position requires a creative and innovative thinker who can enhance the campus experience by bringing fresh, outside-the-box ideas for event delivery and employee engagement. Responsibilities span from logistical coordination and onsite event support to vendor partnership for catering, room setup, and audiovisual needs. The specialist also plays an integral role in process improvement initiatives that streamline event management and elevate service standards. This dynamic role demands excellent communication skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment. Offering a base salary range from $45,600 to $86,200, Unum provides additional performance-based incentives and a comprehensive benefits package. Joining Unum in this role means becoming part of a meaningful mission where your efforts directly impact the lives of millions, while also benefiting from a supportive, inclusive company culture that values your personal and professional success.

Job Requirements

  • Bachelor's degree or equivalent experience in hospitality, business, communications, or related field
  • Experience in administrative, scheduling, or operational support
  • Proficiency in Microsoft 365 tools
  • Strong communication skills and customer-service mindset

Job Qualifications

  • Bachelor's degree or equivalent experience in hospitality, business, communications, or related field
  • Experience in administrative, scheduling, or operational support
  • Proficiency in Microsoft 365 tools
  • Strong communication skills and customer-service mindset
  • Experience in hospitality or related field preferred
  • Corporate environment experience preferred
  • Experience supporting large-scale meetings or events preferred
  • Familiarity with booking or workplace management platforms preferred
  • Exposure to process improvement or technology initiatives preferred
  • Creative, solutions-oriented thinker preferred

Job Duties

  • Coordinate and manage meeting and event reservations using campus booking platforms
  • Serve as the primary point of contact for scheduling support, guidance, and troubleshooting
  • Monitor booking systems to ensure accuracy, availability, and effective space utilization
  • Escalate scheduling conflicts, service issues, and system outages as appropriate
  • Support administration, maintenance, and continuous improvement of meeting and event systems
  • Assist with implementation, testing, and documentation of hospitality tools and processes
  • Contribute to a streamlined, one-stop-shop meeting and event experience
  • Ensure alignment with established service standards, guidelines, and processes
  • Provide logistical coordination for onsite meetings, employee programs, and campus events
  • Support event setup, execution, and day-of onsite coordination
  • Partner with service providers for catering, room setup, and AV needs
  • Identify operational challenges and recommend improvements
  • Gather feedback and identify trends to enhance meeting and event experiences
  • Support basic tracking and reporting to improve service delivery and consistency
  • Occasional support outside standard business hours for events
  • Deliver a high-quality, service-oriented experience for all campus meetings and events
  • Manage multiple priorities in a fast-paced, dynamic environment
  • Collaborate with internal stakeholders and external vendors to ensure seamless execution
  • Maintain strong attention to detail across scheduling, logistics, and operations
  • Adapt to evolving tools, processes, and business needs
  • Contribute to continuous improvement and innovation in campus hospitality services

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef