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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.00 - $24.50
Work Schedule
Standard Hours
Flexible
On-call
Benefits
Health Insurance
Vision Insurance
Dental Insurance
short-term disability
long-term disability
performance-based incentive plans
Paid Time Off
401(k) retirement plan
mental health support
Tuition Reimbursement
Flexible work environment
Student Loan repayment options
Job Description
Unum is a Fortune 500 company and a leading provider of employee benefits and service solutions designed to help individuals thrive through various life moments. Headquartered in Chattanooga, Tennessee, with a strong presence in locations including Portland, ME, Baton Rouge, LA, and more than 35 field offices across the United States, Unum is a globally recognized organization with additional international offices in Ireland, Poland, and the United Kingdom. The company is dedicated to fostering an inclusive and diverse work environment that supports its more than 10,000 employees in delivering exceptional services to over 39 million customers worldwide. This commitment extends... Show More
Job Requirements
- Bachelor's degree or equivalent experience in hospitality, business, communications, or related field
- Experience in administrative, scheduling, or operational support
- Proficiency in Microsoft 365 tools
- Strong communication skills and customer-service mindset
Job Qualifications
- Bachelor's degree or equivalent experience in hospitality, business, communications, or related field
- Experience in administrative, scheduling, or operational support
- Proficiency in Microsoft 365 tools
- Strong communication skills and customer-service mindset
- Experience in hospitality or related field preferred
- Corporate environment experience preferred
- Experience supporting large-scale meetings or events preferred
- Familiarity with booking or workplace management platforms preferred
- Exposure to process improvement or technology initiatives preferred
- Creative, solutions-oriented thinker preferred
Job Duties
- Coordinate and manage meeting and event reservations using campus booking platforms
- Serve as the primary point of contact for scheduling support, guidance, and troubleshooting
- Monitor booking systems to ensure accuracy, availability, and effective space utilization
- Escalate scheduling conflicts, service issues, and system outages as appropriate
- Support administration, maintenance, and continuous improvement of meeting and event systems
- Assist with implementation, testing, and documentation of hospitality tools and processes
- Contribute to a streamlined, one-stop-shop meeting and event experience
- Ensure alignment with established service standards, guidelines, and processes
- Provide logistical coordination for onsite meetings, employee programs, and campus events
- Support event setup, execution, and day-of onsite coordination
- Partner with service providers for catering, room setup, and AV needs
- Identify operational challenges and recommend improvements
- Gather feedback and identify trends to enhance meeting and event experiences
- Support basic tracking and reporting to improve service delivery and consistency
- Occasional support outside standard business hours for events
- Deliver a high-quality, service-oriented experience for all campus meetings and events
- Manage multiple priorities in a fast-paced, dynamic environment
- Collaborate with internal stakeholders and external vendors to ensure seamless execution
- Maintain strong attention to detail across scheduling, logistics, and operations
- Adapt to evolving tools, processes, and business needs
- Contribute to continuous improvement and innovation in campus hospitality services
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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