Campus Hospitality Meeting & Event Specialist

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $13.75 - $24.25
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Work Schedule

Standard Hours
Flexible
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Benefits

Health Insurance
Vision Insurance
Dental Insurance
short-term disability
long-term disability
Paid Time Off
401(k) retirement plan
performance-based incentive plans
mental health support
Student Loan repayment options
Tuition Reimbursement
Flexible work environments

Job Description

Unum is a leading Fortune 500 company and a prominent provider of employee benefits and service solutions to companies around the world. Headquartered in Chattanooga, Tennessee, with international offices in Ireland, Poland, and the UK, Unum also maintains significant operations in Portland, Maine, and Baton Rouge, Louisiana, alongside more than 35 field offices across the United States. Through its network, Unum supports over 39 million customers globally by delivering comprehensive benefits that enable employees to thrive throughout various life moments, reflecting the company's commitment to improving the lives of both its clients and employees. Unum's presence extends to Colonial Life, its subsidiary headquartered in Columbia, South Carolina, with over 40 field offices nationwide, further enhancing its reach and impact in providing valuable insurance and benefits products.

At Unum, the culture is award-winning, deeply rooted in principles of inclusion, diversity, and employee empowerment. The company prioritizes career advancement, mental health support, and flexible work environments to ensure employees can balance professional growth with personal wellbeing. Additional benefits include competitive healthcare packages covering health, vision, dental, short and long-term disability, as well as generous paid time off, including paid volunteer time. Furthermore, Unum supports financial wellness through student loan repayment options, tuition reimbursement, and an attractive 401(k) plan featuring employer contributions up to 9.5%. These comprehensive benefits underscore Unum’s dedication to delivering a supportive and rewarding workplace for its team members.

Unum is currently seeking a Campus Hospitality Meetings & Events Specialist to join its Facilities team. This role is pivotal in fostering seamless, well-organized, and engaging meeting and event experiences across Unum’s campuses. By managing scheduling, operational support, and the coordination of multiple aspects of campus events, the Specialist ensures that employees have the spaces and resources necessary to connect, collaborate, and thrive in their professional roles. The position calls for a creative, innovative individual who can bring fresh ideas and an "outside-the-box" approach to campus hospitality, striving continually to elevate employee engagement and satisfaction.

The Campus Hospitality Meetings & Events Specialist will serve as the primary coordinator for meeting and event reservations, using various campus booking platforms to monitor availability and optimize space utilization. Responsibilities include troubleshooting scheduling conflicts, supporting system improvements, and providing logistical coordination for onsite events such as employee programs and meetings. The specialist will partner with vendors for catering, audiovisual requirements, and room setups, maintaining alignment with service standards and ensuring a high-quality experience for all participants.

This role demands a keen attention to detail, strong communication capabilities, and an ability to manage multiple priorities effectively within a fast-paced environment. The ideal candidate will demonstrate proficiency in Microsoft 365 tools, hold a bachelor's degree or equivalent experience, and bring experience in administrative, scheduling, or operational support. Preference is given to candidates with five or more years in hospitality or a related field, corporate environment exposure, and experience supporting large-scale events and workplace management platforms.

Joining Unum means becoming part of a team dedicated not only to the professional development of its employees but also to helping millions of people worldwide through meaningful work. The annual salary range for this position is $45,600 to $86,200, dependent on skill, geographic location, and experience, supplemented by a competitive benefits package designed to support and reward your contributions.

Job Requirements

  • Bachelor's degree or equivalent experience in hospitality, business, communications, or related field
  • experience in administrative, scheduling, or operational support
  • proficiency in Microsoft 365 tools
  • strong communication skills and customer-service mindset

Job Qualifications

  • Bachelor's degree or equivalent experience in hospitality, business, communications, or related field
  • proficiency in Microsoft 365 tools
  • strong communication skills and customer-service mindset
  • experience in administrative, scheduling, or operational support
  • five or more years in hospitality or related field preferred
  • corporate environment experience preferred
  • experience supporting large-scale meetings or events preferred
  • familiarity with booking and workplace management platforms preferred
  • exposure to process improvement or technology initiatives preferred
  • creative, solutions-oriented thinker preferred

Job Duties

  • Coordinate and manage meeting and event reservations using campus booking platforms
  • serve as the primary point of contact for scheduling support, guidance, and troubleshooting
  • monitor booking systems to ensure accuracy, availability, and effective space utilization
  • escalate scheduling conflicts, service issues, and system outages as appropriate
  • support administration, maintenance, and continuous improvement of meeting and event systems
  • assist with implementation, testing, and documentation of hospitality tools and processes
  • contribute to a streamlined, one-stop-shop meeting and event experience
  • ensure alignment with established service standards, guidelines, and processes
  • provide logistical coordination for onsite meetings, employee programs, and campus events
  • support event setup, execution, and day-of onsite coordination
  • partner with service providers for catering, room setup, and AV needs
  • identify operational challenges and recommend improvements
  • gather feedback and identify trends to enhance meeting and event experiences
  • support basic tracking and reporting to improve service delivery and consistency
  • occasional support outside standard business hours for events
  • deliver a high-quality, service-oriented experience for all campus meetings and events
  • manage multiple priorities in a fast-paced, dynamic environment
  • collaborate with internal stakeholders and external vendors to ensure seamless execution
  • maintain strong attention to detail across scheduling, logistics, and operations
  • adapt to evolving tools, processes, and business needs
  • contribute to continuous improvement and innovation in campus hospitality services

Job Criteria

Experience

Mid Level (3-7 years)


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