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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $23.25 - $34.00
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Vision Insurance
Dental Insurance
short-term disability insurance
long-term disability insurance
performance-based incentive plans
Paid Time Off
401(k) retirement plan with employer match and additional contribution
mental health support
Career advancement opportunities
Student Loan repayment options
Tuition Reimbursement
Flexible work environments
Job Description
Unum is a leading provider of employee benefits and service solutions, committed to helping employees at client companies thrive throughout their personal and professional lives. Founded as part of Unum Group, a Fortune 500 company, Unum offers comprehensive benefits and an inclusive culture that fosters growth, diversity, and success. With headquarters in Chattanooga, Tennessee, and significant operations throughout the United States and internationally, Unum supports over 10,000 employees who collectively serve more than 39 million people worldwide. The company’s dedication to meaningful work is reflected in its variety of employee-centric programs including award-winning culture initiatives, flexible work environments, career advancement... Show More
Job Requirements
- Bachelor's degree or equivalent experience in hospitality, business, communications, or related field
- minimum 4 years in hospitality or a related field
- experience in administrative, scheduling, or operational support
- proficiency in Microsoft 365 tools
- strong communication skills and a customer-service mindset
- excellent organizational, time management, logistical planning, and decision-making skills
- ability to manage multiple projects, tasks, and priorities with high accuracy
- ability to communicate effectively and professionally at all company levels
- strong project management, analytical and problem-solving skills
- demonstrated initiative and strong interpersonal, written and verbal communication skills
- ability to work independently with minimal supervision
- high professionalism and ability to work with various management levels
- willingness to travel as needed to support meetings and events
Job Qualifications
- Bachelor's degree or equivalent experience in hospitality, business, communications, or related field
- 4+ years in hospitality or related field
- experience in administrative, scheduling, or operational support
- proficiency in Microsoft 365 tools
- strong communication skills and customer-service mindset
- excellent organizational, time management, logistical planning, and decision-making skills
- ability to manage multiple projects, tasks, and priorities with accuracy
- ability to communicate professionally at all levels of the company
- strong project management, analytical, and problem-solving skills
- demonstrated initiative, strong interpersonal skills, written and verbal communications
- ability to work independently with minimal supervision
- high professionalism and ability to relate to various management levels
- willingness to travel to support meeting and event execution
- preferred experience in a corporate environment
- preferred experience supporting large-scale meetings or events
- familiarity with booking and workplace management platforms
- exposure to process improvement or technology initiatives
- creative and solutions-oriented thinker
Job Duties
- Manage the scheduling of campus conference rooms, maximize space utilization, and effectively allocate resources
- resolve scheduling conflicts, service issues, and system outages
- manage the administration, maintenance, and continuous improvement of meeting and event systems, including selecting and evaluating event software applications
- develop and implement hospitality processes with a lens of continuous improvement
- lead effective change management to support adoption, alignment, and successful implementation across the organization
- create and implement a streamlined, one-stop-shop meeting and event experience
- define service standards, guidelines, and processes related to hospitality
- provide logistical coordination for onsite meetings, employee programs, and campus events
- coordinate event setup, execution, and day-of onsite experience partnering closely with catering, facilities, and AV
- identify operational challenges, develop solutions, and implement improvements to drive excellence
- solicit feedback and identify trends to enhance and improve meeting and event experiences
- deliver a high-quality, service-oriented experience for all campus meetings and events
- provide occasional support outside standard business hours for events
- manage multiple priorities in a fast-paced, dynamic environment
- collaborate with internal stakeholders and external vendors to ensure seamless execution
- maintain strong attention to detail across scheduling, logistics, and operations
- adapt to evolving tools, processes, and business needs
- commit to continuous improvement and innovation in campus hospitality services
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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