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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $22.75 - $33.50
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Vision Insurance
Dental Insurance
short-term disability
long-term disability
Paid Time Off
401k
Job Description
Unum is a Fortune 500 company and a leading provider of employee benefits solutions to businesses worldwide. Headquartered in Chattanooga, Tennessee, with international offices in Ireland, Poland, and the UK, Unum also maintains significant operations across multiple locations in the United States, including Portland, Maine; Baton Rouge, Louisiana; and over 35 field offices nationwide. The organization focuses on delivering comprehensive insurance and benefit solutions that support employers and their employees at all stages of life. Committed to fostering an inclusive and diverse work environment, Unum prioritizes the professional and personal growth of its employees by offering a supportive culture, competitive... Show More
Job Requirements
- Bachelor's degree or equivalent experience in hospitality, business, communications, or related field
- four or more years in hospitality or related field
- experience in administrative, scheduling, or operational support
- proficiency in Microsoft 365 tools
- strong communication skills and customer-service mindset
- excellent organizational, time management, logistical planning, and decision-making skills
- ability to manage multiple projects, tasks, and priorities in a fast-paced environment with a high degree of accuracy and within set time frames
- ability to communicate effectively and professionally at all levels of the company
- strong project management, analytical and problem-solving skills
- demonstrated initiative and strong interpersonal skills
- written and verbal communications proficiency
- works independently with minimal supervision
- high visibility and professionalism with ability to relate and work with various management levels
- willingness to travel to support meeting and event development and execution
Job Qualifications
- Bachelor's degree or equivalent experience in hospitality, business, communications, or related field
- four or more years in hospitality or related field
- experience in administrative, scheduling, or operational support
- proficiency in Microsoft 365 tools
- strong communication skills and customer-service mindset
- excellent organizational, time management, logistical planning, and decision-making skills
- ability to manage multiple projects, tasks, and priorities in a fast-paced environment with a high degree of accuracy and within set time frames
- ability to communicate effectively and professionally at all levels of the company
- strong project management, analytical and problem-solving skills
- demonstrated initiative and strong interpersonal skills
- written and verbal communications proficiency
- works independently with minimal supervision
- high visibility and professionalism with ability to relate and work with various management levels
- willingness to travel to support meeting and event development and execution
- corporate environment experience preferred
- experience supporting large-scale meetings or events preferred
- familiarity with booking and workplace management platforms preferred
- exposure to process improvement or technology initiatives preferred
- creative and solutions-oriented thinker preferred
Job Duties
- Manage the scheduling of campus conference rooms, maximize space utilization, and effectively allocate resources
- resolve scheduling conflicts, service issues, and system outages
- manage the administration, maintenance, and continuous improvement of meeting and event systems including selecting and evaluating event software applications
- develop and implement hospitality processes with a lens of continuous improvement
- lead effective change management to support adoption, alignment, and successful implementation across the organization
- create and implement a streamlined, one-stop-shop meeting and event experience
- define service standards, guidelines, and processes related to hospitality
- provide logistical coordination for onsite meetings, employee programs, and campus events
- coordinate event setup, execution, and day-of onsite experience partnering closely with catering, facilities, and AV
- identify operational challenges, develop solutions, and implement improvements to drive excellence
- solicit feedback and identify trends to enhance and improve meeting and event experiences
- deliver a high-quality, service-oriented experience for all campus meetings and events
- occasional support outside standard business hours for events
- manage multiple priorities in a fast-paced, dynamic environment
- collaborate with internal stakeholders and external vendors to ensure seamless execution
- maintain strong attention to detail across scheduling, logistics, and operations
- adapt to evolving tools, processes, and business needs
- committed to continuous improvement and innovation in campus hospitality services
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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