Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $30.00
Work Schedule
Weekend Shifts
Job Description
The Aviation Institute of Maintenance (AIM), established in 1969, is a leading educational institution specializing in aviation maintenance training. With 15 campuses located across the United States, AIM holds a significant reputation in the aviation industry and accounts for roughly 20 percent of all students enrolled in FAA-certified Airframe and Powerplant (A&P) schools nationwide. The institute plays a critical role in shaping the future of aviation technicians by graduating nearly one out of every four certified aircraft technicians in America each year. This impressive contribution to the industry reflects AIM's commitment to delivering exceptional education, hands-on training, and comprehensive support... Show More
Job Requirements
- Experience as a receptionist or multi-line telephone system
- Prior experience in a college admissions environment
- CampusNexus experience
Job Qualifications
- High school diploma or GED or equivalent on-the-job experience
- Ability to work in a fast-paced performance-driven compliance-oriented educational environment
- Detail-oriented analytical highly organized and ability to multi-task prioritize tasks and work well under pressure
- Demonstrate a high level of integrity strong work ethic and professionalism
- Persuasive and effective verbal and written communication skills with a strong focus on customer service in an educational setting
- Highly motivated and goal-oriented with strong problem-solving skills
- Must be able to work independently and as collaborative team member and have exceptional interpersonal skills
- Excellent computer skills are required with proficiency in MS Office applications including but not limited to Word Excel Outlook SharePoint and Teams
- Exhibits a positive team-oriented attitude by remaining flexible and available to work outside of scheduled hours when needed as directed by the Supervisor
Job Duties
- Greet and assist all visitors to the campus providing information and directing them to the appropriate departments or services
- Handle inbound calls addressing inquiries and facilitating communication between the campus and external stakeholders
- Assist the Admissions Department with electronic and hardcopy documentation tasks ensuring accurate record-keeping and timely processing of materials as assigned by the Director of Admissions
- Greet all campus visitors warmly and professionally ensuring a positive first impression and providing exceptional customer service as a liaison between students and staff
- Answer incoming calls following established telephone techniques efficiently directing inquiries to the appropriate personnel as directed by the Campus Director of Admissions
- Provide comprehensive administrative assistance to faculty and staff performing various tasks as needed at the discretion of the Director of Admissions
- Enter and manage inquiries into CampusNexus promptly utilizing the Quick Lead method or Inquiry Folder and conduct daily audits of inquiries using the Lead Master Listing Summary Report distributing findings to the Director of Admissions by a designated time
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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