Campus Dining Catering Supervisor (7987)

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $22.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Retirement benefits
Paid Time Off
401k
growth opportunities

Job Description

Genuine Foods is a thriving social enterprise dedicated to creating nourishing food environments in both schools and workplaces. The company prides itself on providing great-tasting and wholesome meals made from genuine, high-quality ingredients. With a mission anchored in enhancing health, productivity, and happiness through food, Genuine Foods focuses on delivering fresh and scratch-made dishes coupled with unparalleled service. This commitment extends beyond just food service management to fostering community, building meaningful partnerships, and enriching lives through dedicated programs and services. The enterprise thrives by aligning with its core values that emphasize trustworthiness, personal accountability, people-first approach, and transparency, ensuring an inclusive and fair working environment for all employees. Genuine Foods operates with a culture that prioritizes integrity, reliability, and consistency, backed by a people-centered foundation where every person is acknowledged and respected. The company offers equal employment opportunities and is committed to a discrimination and harassment-free workplace environment, supporting diversity and inclusion across all levels of employment.

The position of Catering Manager/Events Manager with Genuine Foods plays a vital role in the organization's commitment to delivering outstanding catering services that uphold the company's values and quality standards. This role involves comprehensive management of the Catering Department, requiring leadership in training new associates, overseeing event set-ups, updating orders in Catertrax (the catering management software), and managing daily kitchen communications regarding upcoming events. The Catering Manager serves as the primary liaison on-site during catering events to guarantee smooth execution and customer satisfaction from start to finish. This includes involvement at every stage from logistical coordination and quality control to sanitation and food safety compliance. Collaboration with the Executive Chef is essential for crafting customized menus that meet client expectations and uphold nutritional and taste standards.

Moreover, the Catering Manager is responsible for supervising and training all catering staff in service standards, menu presentation, and delivering exceptional customer service under the Genuine Foods brand. They are tasked with controlling costs related to food and labor for each event and maintaining effective communication across multiple stakeholders, including management teams, clients, outside vendors, and associates. Maintaining strong client relationships, resolving problems efficiently, and providing support by stepping into other food service roles as needed are also key aspects of this dynamic position. The role demands flexibility, resilience, and a proactive mindset to handle multiple priorities effectively.

Overall, this opportunity at Genuine Foods is geared towards candidates with a minimum of two years in food service, including supervisory experience, and a passion for high-quality catering operations that positively impact communities through food. The position promises benefits such as health and retirement plans, paid time off, 401K involvement, and promising growth opportunities for motivated professionals. Working at Genuine Foods means being part of a people-first company dedicated to innovation, accountability, and openness in business practices, ensuring that employees and customers alike experience the genuine care and excellence the organization strives for every day.

Job Requirements

  • Minimum of 2 years of food service experience
  • At least 1 year of supervisory experience
  • Previous catering experience in food service operations
  • Knowledge of food and catering trends
  • Ability to control food and labor costs
  • Strong communication skills
  • Proficiency with Microsoft Suite and Google Suite
  • Ability to multitask and prioritize
  • Positive and flexible mindset
  • Commitment to inclusion and professionalism

Job Qualifications

  • Minimum of 2 years of food service experience, including 1 year of supervisory experience
  • Previous catering experience in restaurants, hotels, corporate dining, educational institutions, healthcare, military and/or other food service operations required
  • Knowledge of food and catering trends with a focus on quality, production, sanitation and food safety, and presentation
  • Proven track record and knowledge of growing a business, along with solid business and financial acumen, including ability to control food/labor costs
  • Expert client relationship, influencing, presentation, listening, and communications (written and verbal) skills
  • Champions the inclusion mindset, and is proactive, positive, professional, flexible, and resilient
  • Demonstrates initiative, ownership, multitasking, prioritization, and organization skills
  • Proficient in the use of Microsoft Suite, Google Suite, and other computer skills

Job Duties

  • Supervise all catering events as the face of Genuine Foods on the ground to ensure they go off smoothly and to customer satisfaction
  • Involvement in all catering event operations including logistics, quality improvement and control, sanitation and food safety, and all facility related activities
  • Collaborate with the Executive Chef on crafting menus for events
  • Train all catering staff in service standards, menu presentation, and providing customer service the Genuine way
  • Control food costs and labor costs for every event
  • Communicate across various levels including management, clients and customers, outside vendors, and associates
  • Maintain client relationships
  • Ensure that any problems are resolved quickly and efficiently and communicated upwards as needed
  • Assist with all food service related activities as needed
  • Cover any positions as needed
  • All other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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