
Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Weekend Shifts
Job Description
Chili's is a well-established casual dining restaurant chain that was founded in Dallas, Texas in 1975. With a strong presence nationwide, Chili's is renowned for serving iconic dishes such as Big Mouth burgers, house-smoked ribs, sizzling fajitas, and hand-shaken margaritas, making it a favorite spot for casual dining enthusiasts. The company prides itself on a rich legacy grounded in exceptional service, authentic hospitality, and a commitment to community involvement. Over the years, Chili's has developed a reputation as a vibrant and welcoming place that not only serves delicious food but also fosters a culture of fun and teamwork among its employees and guests alike. This strong company ethos permeates through all aspects of its operations and makes Chili's an attractive employer for those passionate about the hospitality industry.
The role of a Manager at Chili's is vital to the company’s ongoing success and culture. Managers at Chili's are fundamentally wired for hospitality and are deeply passionate about connecting with both team members and guests. This position is more than just overseeing day-to-day operations; it’s about creating memorable guest experiences and nurturing a supportive and inclusive environment for employees. Chili's Managers are viewed as the critical link that holds the restaurant together — they lead by example, ensuring that every shift runs smoothly and that guests leave with a positive impression. The Manager role combines leadership with hospitality, requiring a person who thrives in a fast-paced setting and is energized by motivating a diverse team.
Successful Chili's Managers are skilled in balancing business objectives with a genuine care for people. They are tasked with driving business results through effective cost control and operational efficiency while maintaining high standards of food quality and guest service. Managers hold team members accountable to these standards and embody Chili’s cultural beliefs, which emphasize that every guest counts, food perfection, accountability, and playful engagement in restaurant operations. They play a pivotal role in fostering open communication, encouraging transparency, and being self-reflective to continuously improve both personal and team performance.
Additionally, Chili's Managers are responsible for recruiting, training, retaining, and developing team members who can grow into larger roles within the company. They also lead initiatives that influence team member behavior and drive guest engagement not only inside the restaurant but also by building relationships within the community. The role demands strong multitasking abilities, as Managers handle everything from quality line checks and operational systems compliance to ensuring safe food handling procedures are practiced. Chili's offers a workplace where Managers can thrive both professionally and personally by being part of a team that values working hard and having fun, championing a collaborative win-together atmosphere where going above and beyond is always recognized and celebrated. This position is ideal for those who are dependable team players eager to make a meaningful impact in the casual dining hospitality industry.
The role of a Manager at Chili's is vital to the company’s ongoing success and culture. Managers at Chili's are fundamentally wired for hospitality and are deeply passionate about connecting with both team members and guests. This position is more than just overseeing day-to-day operations; it’s about creating memorable guest experiences and nurturing a supportive and inclusive environment for employees. Chili's Managers are viewed as the critical link that holds the restaurant together — they lead by example, ensuring that every shift runs smoothly and that guests leave with a positive impression. The Manager role combines leadership with hospitality, requiring a person who thrives in a fast-paced setting and is energized by motivating a diverse team.
Successful Chili's Managers are skilled in balancing business objectives with a genuine care for people. They are tasked with driving business results through effective cost control and operational efficiency while maintaining high standards of food quality and guest service. Managers hold team members accountable to these standards and embody Chili’s cultural beliefs, which emphasize that every guest counts, food perfection, accountability, and playful engagement in restaurant operations. They play a pivotal role in fostering open communication, encouraging transparency, and being self-reflective to continuously improve both personal and team performance.
Additionally, Chili's Managers are responsible for recruiting, training, retaining, and developing team members who can grow into larger roles within the company. They also lead initiatives that influence team member behavior and drive guest engagement not only inside the restaurant but also by building relationships within the community. The role demands strong multitasking abilities, as Managers handle everything from quality line checks and operational systems compliance to ensuring safe food handling procedures are practiced. Chili's offers a workplace where Managers can thrive both professionally and personally by being part of a team that values working hard and having fun, championing a collaborative win-together atmosphere where going above and beyond is always recognized and celebrated. This position is ideal for those who are dependable team players eager to make a meaningful impact in the casual dining hospitality industry.
Job Requirements
- High school diploma or equivalent
- Previous experience in restaurant or hospitality management preferred
- Strong leadership skills
- Excellent communication and interpersonal abilities
- Ability to work in a fast-paced environment
- Dependable team player
- Great multitasking skills
Job Qualifications
- Experience in management or leadership roles within the hospitality or restaurant industry
- Strong interpersonal and communication skills
- Ability to work effectively in a fast-paced environment
- Excellent multitasking and organizational skills
- Demonstrated ability to lead and motivate a team
- Knowledge of food safety and operational standards
- High school diploma or equivalent
- Commitment to company cultural beliefs
Job Duties
- Ensure a great guest experience
- Role model and hold team members accountable to operational and quality standards
- Identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency
- Foster open communication between team members and management
- Influence team member behaviors by championing change and restaurant initiatives
- Lead with heart and mind
- Drive business results by utilizing Chili's systems to effectively control costs
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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