Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Training and development opportunities
Flexible working hours

Job Description

Bacio Nero is a distinguished brand known for its dedication to quality and excellence in the food service industry. Renowned for its commitment to delivering premium products, Bacio Nero focuses on providing exceptional customer experiences through meticulous preparation and presentation of its full range of products. The company prides itself on maintaining high standards of hygiene, safety, and customer service, ensuring that every interaction leaves a positive impression on its clientele. With a strong emphasis on training and adherence to industry standards such as HACCP and strict cleaning protocols, Bacio Nero fosters a professional environment where employees are encouraged to grow and develop their skills while upholding the brand's reputation for excellence.

The role at Bacio Nero is tailored for individuals passionate about delivering outstanding food service experiences while representing a premium brand. This position involves engaging with customers in a polite and convincing manner to promote and serve the products with precision and care according to the brand's high-quality standards. Employees are expected to have a comprehensive knowledge of all product ingredients and characteristics to competently address customer inquiries, including allergen information and other product details.

The successful candidate will be responsible for implementing sales directives, ensuring cleanliness and hygiene in compliance with company guidelines and HACCP standards, and efficiently managing product inventory. Attention to detail is paramount, especially in maintaining the preparation area and equipment, reporting product shortages, and restocking at the end of each shift. The role demands a person who adapts flexibly to business needs and the unexpected, demonstrating reliability, punctuality, and respect for the brand, the management team, and colleagues.

Ideal candidates are personable and approachable, with excellent oral and written communication skills in the local language. They exhibit a positive attitude, humility, honesty, and a strong desire to learn and adapt to new working methods regardless of previous experience. This job is categorized under the waiter staff sector, reflecting its focus on direct customer engagement and service excellence at the sales point. Bacio Nero offers a stimulating work environment where commitment to quality and customer satisfaction are at the forefront, making it an excellent opportunity for those seeking to enhance their career in the food service industry with a well-regarded and respected brand.

Job Requirements

  • High school diploma or equivalent
  • Experience in customer service or food preparation
  • Knowledge of hygiene and safety standards such as HACCP
  • Excellent communication skills in the local language
  • Ability to work in a team
  • Reliability and punctuality
  • Adaptability to varying work rhythms according to business needs

Job Qualifications

  • High school diploma or equivalent
  • Experience in customer service or food preparation is preferred
  • Good knowledge of hygiene and safety standards such as HACCP
  • Strong communication skills in the local spoken and written language
  • Ability to work well in a team
  • Flexibility and adaptability to business needs
  • Positive attitude and willingness to learn

Job Duties

  • Proposes products to customers in a polite and convincing manner
  • Prepares and serves products according to company quality standards
  • Executes the commercial sales directives of the brand
  • Perfectly prepares and serves all products of the Bacio Nero range
  • Knows the ingredients and characteristics of all products to answer customer questions including allergens and similar inquiries
  • Follows cleaning, hygiene, HACCP, and traceability procedures and respects the use of tools and documentation
  • Checks for any product shortages and reports them to the store manager
  • Cleans the assigned area and machinery as per company guidelines
  • Restocks sold products, packaging, and raw materials at the end of each shift

Job Criteria

Experience

No experience required


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