Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $29.99
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Benefits

Health Insurance Program - medical, dental, vision coverage
Holidays - 13 granted per fiscal year
Sick Leave - earned at 1 day per month, accumulatable up to 175 days
Vacation Leave - accrued with increasing accrual rates based on tenure
Life Insurance - basic coverage provided with option for supplemental coverage
Pension Plan - contributions to Cook County Pension Fund for eligible annuity
Deferred Compensation Program - option for tax-deferred supplemental retirement savings

Job Description

The Cook County Sheriff's Police Department Emergency Communications Center, located in Des Plaines, Illinois, is seeking applicants for the position of Call Taker. The center operates 24/7 and handles emergency and non-emergency calls for service in Cook County and surrounding areas, processing over 2,100 calls a day. Call Takers play a crucial role in entering and dispatching emergency data, ensuring accurate information handling, and supporting the efficient operation of the communications center.

Job Requirements

  • Possession of a High School Diploma or General Education Development (G.E.D.) certificate
  • candidates must be at least 19 years old
  • ability to work up to 12-hour shifts wearing a communications headset
  • typing skills (30 w.p.m. with 90% accuracy)
  • successful completion of written examinations, oral interviews, and background checks
  • flexibility to work rotating shifts, weekends, and holidays
  • willingness to undergo agency-specific training and certification processes within specified timelines
  • preferred experience includes work in emergency dispatch or related fields, familiarity with specific computer-aided dispatch systems, and completion of public safety communications courses.

Job Location

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