Call Center Bilingual Sales Representative (English/Spanish) Hybrid

AT&T is a leading global telecommunications company that has been at the forefront of communications and technology for decades. Known for its commitment to innovation, customer service, and providing cutting-edge solutions, AT&T is an established leader in the industry, offering a wide range of products and services including wireless communications, internet services, and digital entertainment. With a robust infrastructure and a customer-centric approach, AT&T continues to set standards for connectivity and technology both nationally and internationally. The company prides itself on cultivating an inclusive and diverse work environment where employees can thrive and grow professionally. AT&T offers competitive compensation, comprehensive benefits, and opportunities for career advancement, making it a highly desirable employer in the telecom sector.

This particular role is for a Bilingual Sales Representative position based out of AT&T's Call Center located at 1010 N St. Mary's St, San Antonio, Texas. This full-time hybrid-remote role requires fluency in both English and Spanish and involves working onsite 3-4 days a week with 1-2 days remote from home. As a Bilingual Sales Representative, you will be the voice and the face of AT&T for a diverse customer base, engaging in meaningful interactions to enhance customer satisfaction and loyalty. The role includes handling customer calls, chats, and emails, identifying sales opportunities, resolving service issues, and educating customers on billing and product features. This position offers an exciting opportunity to be part of a dynamic team where your sales skills and customer focus can directly impact the company's success and the customer's experience.

AT&T offers a $1,500 sign-on bonus, paid in installments after 30 days, six months, and one year of employment. The position pays $20.16 hourly with commission opportunities that can lead to earnings of $62,280 or more annually for top performers. The job also entails working flexible hours, including potential nights, weekends, and overtime, supported by paid training to ensure success. AT&T is committed to providing a supportive work environment with comprehensive benefits, including medical, dental, vision coverage, 401(k) plans, employee discounts, tuition reimbursement, paid time off, parental leave, and various wellness programs. The company emphasizes a secure and compliant work-from-home setup that aligns with technical and security standards, supplying all necessary equipment for remote work. This is a fantastic opportunity for those with sales experience, excellent problem-solving skills, and a passion for customer service to grow their career with a prestigious global telecommunications provider.