Call Center Agent

North Las Vegas, NV, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Type:

Salary

Rate:

Range $28,931.91 - $33,393.44

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

401(k) retirement plan

Employee wellness programs

Career development opportunities

Job Description

Wynn Las Vegas is a world-renowned luxury resort and casino located on the Las Vegas Strip. Known for its exceptional service, elegant design, and a diverse range of amenities, Wynn Las Vegas has set the standard for high-end hospitality and entertainment since its opening. The resort features spacious rooms and suites, award-winning restaurants, premier nightlife venues, a lavish spa, and an expansive casino. Its commitment to delivering superior guest experiences has made it one of the most prestigious destinations in Las Vegas, attracting visitors from around the globe. Wynn Las Vegas operates under the larger Wynn Resorts brand, which is... Show More

Job Requirements

Must be at least 21 years of age or older
minimum of one year work experience in a high-volume call center
proficient in MS Office and able to type at least 30 WPM
willingness to work a flexible schedule that varies according to business needs
reading and communicating (writing and speaking) fluently and professionally in English
must be able to obtain and maintain any licensing or active work cards required, at present or in the future, for this position at all times

Job Qualifications

Must be at least 21 years of age or older
adherence to all standards, policies and procedures specified for Wynn Las Vegas and the department
willingness to work a flexible schedule that varies according to business needs
reading and communicating (writing and speaking) fluently and professionally in English
knowledge of languages additional to English is preferred
minimum of one year work experience in a high-volume call center
proficient in MS Office and able to type at least 30 WPM
requires the ability to work efficiently and within a team environment
must be able to obtain and maintain any licensing or active work cards required, at present or in the future, for this position at all times

Job Duties

Answering and efficiently handling or directing incoming calls
maximizing opportunities to confirm room, dinner and show reservations sales
inputting room, restaurant and show reservations in the appropriate computer systems
providing callers with necessary confirmation
expressing the luxury standards associated with the Wynn/Encore brand to callers, sharing information about the property and its amenities
listening and documenting information accurately while on calls
handling reservations for amenities such as golf, spa and salon, or nightlife at Wynn Las Vegas and Encore as needed

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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