Cake Decorator/Pastry Baker

SusieCakes is a beloved bakery chain known for its nostalgic, old-fashioned dessert favorites that evoke the warmth and comfort of childhood memories. Founded with a passion for baking from scratch, SusieCakes prides itself on using the freshest and finest ingredients to create a wide variety of delectable treats, including cakes, cupcakes, cookies, pies, and bars. Each of their bakeries embodies a modern neighborhood feel, blending the charming nostalgia of classic desserts with a lively, hospitable atmosphere. SusieCakes has become a trusted brand in many communities, renowned especially for its signature Celebration Cake, which has become a birthday staple for thousands of families nationwide.

The company’s mission centers around "Connecting through Celebration" – a purpose that drives every team member to create meaningful experiences for guests and the community. Their bakeries are places filled with friendly, passionate individuals who share the ‘hospitality gene’ and understand the importance of their daily roles in making people’s days better. This workplace culture, along with the company's commitment to high-quality, handmade products, distinguishes SusieCakes from other bakeries.

The role of a Bakery team member at SusieCakes is multifaceted, involving the preparation of all product offerings including custom and specialty cakes tailored to guests’ requests. Employees maintain SusieCakes' high quality standards in every aspect of product creation, ensuring that each cake, cookie, pie, and bar meets exact specifications. The position may require early morning shifts that start as early as midnight for morning baking or at 5:00 AM for pastry bakery and cake decorator shifts. SusieCakes prioritizes accommodating employees’ scheduling needs by encouraging direct communication with management to find the best fit.

As part of the team, candidates will work closely with modern bakery equipment and be responsible for keeping the bakery clean and organized, including washing utensils and maintaining kitchen tools. In addition to culinary duties, team members assist the guest service team when necessary, reinforcing the bakery’s focus on guest connection and hospitality. Experience with complex cake decorating, managing inventory levels, fulfilling orders, and adhering to strict food safety protocols are essential components of the job.

This full- or part-time bakery role not only demands culinary skills but also teamwork, attention to detail, and flexibility. Employees with the ability to work across front-of-house and back-of-house roles, adapt to varying schedules including weekends and holidays, and handle physical demands such as standing for long periods and lifting up to 50 pounds will thrive in this position. While a culinary degree is preferred, a high school diploma or GED and relevant experience in baking or pastry arts are sufficient to qualify.

SusieCakes offers a comprehensive benefits package that supports the well-being and happiness of its employees. This includes a flexible work schedule, free annual non-slip shoes, paid time off during the employee's birthday month accompanied by a complimentary cake, and recognized company holidays off including Thanksgiving and multiple days in December and January. Medical, dental, and vision insurance are available, as well as vacation accrual, 401k retirement savings plans, and flexible spending accounts. Unique perks extend to pet lovers through pet rescue reimbursements and pet insurance. The company also supports new parents with a flexible return-to-work schedule for maternity leave and enables employees to enjoy generous discounts on all delicious SusieCakes desserts.

Joining SusieCakes means becoming part of a warm, energetic bakery community where your skills contribute to creating memorable celebrations for families and individuals alike. Whether you’re mixing batter, decorating an intricate cake, or chatting with happy guests, every task supports a larger mission of joy and connection through the art of baking.