Cake Decorator PT

This job opportunity is offered by a well-established bakery and retail establishment renowned for its commitment to delivering high-quality bakery products and exceptional customer service. As a leading player in the bakery sector, the company emphasizes maintaining product freshness, quality, and an inviting environment that fosters genuine relationships with customers. The brand prioritizes community growth by cultivating guest loyalty and providing personalized interactions to ensure every visitor experiences a brand-aligned service that keeps them returning.

The position at hand focuses on a crucial role within the bakery team, primarily engaging with customers to create a warm and welcoming atmosphere. The incumbent will be responsible for various tasks revolving around bakery product preparation and presentation, including icing, decorating, pricing, packaging, and labeling of baked goods. Maintaining product quality, level, and freshness is essential to uphold the high standards expected by the company and its guests.

Additionally, this role involves hands-on bakery clerk functions when requested, ensuring sanitation standards are adhered to across all relevant areas such as the cooler, freezer, prep area, and sales section. The individual will be accountable for cleaning work areas and equipment like couplers and decorating bags, organizing storage spaces efficiently, and following strict product rotation protocols to maintain inventory integrity.

Effective communication is critical for this position; the employee will report guest requests and temperature breakdowns to management promptly, contributing to smooth operations and high customer satisfaction. Utilizing tools such as the cake manual and production sheets for accurate color mixing, airbrush use, cake writing, and product handling is another key aspect of the role. The candidate will be expected to master various decorating techniques while ensuring that icing buckets and supplies are correctly rotated and maintained.

Performance targets include achieving budgeted sales, controlling shrink, and meeting profit goals for the cake section of the bakery. Additional responsibilities include assisting with product receiving and storage, announcing specials and sales information over the PA system, and performing Front Porch duties to uphold the brand’s guest arrival standards.

This role demands a friendly, outgoing personality with strong guest service and sales skills, the ability to work collaboratively with a team, and physical capability to handle lifting and extended periods of standing or bending. The position is ideal for individuals passionate about bakery products and customer interaction, offering an opportunity to grow professionally within a dynamic retail environment that values dedication and quality service.