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Cake Decorator - Full Time

Job Overview

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Compensation

Hourly
Range $16.50 - $30.20
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Benefits

Health Insurance
Paid Time Off
financial wellness programs
Store discount
Wellness support programs
Team member perks
Dental Insurance

Job Description

Whole Foods Market is a renowned grocery store chain committed to nourishing people and the planet by providing high-quality, fresh, and healthy food options. The company is not just a place where food is sold; it is a community-driven organization making impactful changes locally and globally. From funding grants for school gardens to enhancing food access in underserved areas and supporting poverty alleviation in developing countries, Whole Foods Market exemplifies a culture focused on sustainability, wellness, and social responsibility. They pride themselves on setting standards of excellence in the grocery industry by prioritizing quality, customer service, and environmental sustainability.

The role of a Bakery Decorator at Whole Foods Market is vital in delivering an exceptional customer experience in the bakery department. This position requires artistic talent and technical expertise to create and decorate a variety of bakery goods, including cakes, tarts, pastries, and special-order items. A Bakery Decorator ensures that every product is crafted to perfection and aligns with the company’s high standards for quality and presentation. They play a critical role in maintaining the bakery's visual appeal and elevating customers’ satisfaction by offering beautifully decorated and tasty treats.

Every day in this role involves assembling, filling, and finishing bakery items with precision; following standard procedures for building and icing cakes; producing accurate documentation for production and waste management; prioritizing product output to meet demand; and merchandising finished goods attractively for sale. Moreover, Bakery Decorators provide guidance and support to their peers and apprentices, contributing to team development and productivity. Customer service is paramount, and decorators interact directly with customers to address needs and promote product offerings, including special order designs tailored to individual preferences.

The job also emphasizes strict adherence to food safety and cleanliness protocols, ensuring the bakery complies with all regulatory requirements. Physical stamina and safety awareness are essential, as duties include lifting up to 50 pounds, working on feet for prolonged periods, and safely handling knives, electric pallet jacks, and other equipment. Scheduling flexibility is required, with potential shifts during nights, weekends, and holidays.

Whole Foods Market values team members who embody the company's core values and goals, engage in company-wide programs and initiatives, and foster a respectful and supportive workplace culture. The Bakery Decorator position offers a competitive hourly wage ranging from $16.50 to $30.20, commensurate with experience, alongside access to a comprehensive benefits program known as Whole Benefits. These benefits include health and wellness support, paid time off, financial wellness resources, discounts, and other perks designed to support team members' personal and professional growth.

Joining Whole Foods Market means becoming part of a team dedicated to revolutionizing the grocery industry through quality, innovation, and a heartfelt commitment to making a difference. The Bakery Decorator is more than just a job—it's an opportunity to apply creative skills, collaborate with a passionate team, and contribute to a larger mission of nourishing communities and protecting the planet.

Job Requirements

  • must be able to lift 50 pounds
  • standing/walking 6-8 hours in an 8-hour workday
  • hand use: single grasping, fine manipulation, pushing and pulling
  • work requires bending, twisting, squatting and reaching
  • exposure to FDA approved cleaning chemicals
  • exposure to temperatures: below 32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), above 90 degrees Fahrenheit
  • ability to work in wet and dry conditions
  • ability to work a flexible schedule including nights, weekends, and holidays as needed
  • ability to use tools and equipment including knives, box cutters, electric pallet jacks, and other heavy machinery
  • may require use of ladders

Job Qualifications

  • minimum of 6-12 months retail or restaurant experience
  • complete the Bakery Decorator Apprentice training program or equivalent experience
  • prior experience within a professional bakery or grocery retail, preferred
  • efficient cake and pastry decorating skills, including intermediate piping techniques and ability to create decorative flowers and borders
  • understand color theory as it pertains to blending buttercream colors and coordinating complementing palettes
  • ability to apply proper technique when using all icings, including Swiss Buttercream, American Buttercream, Ganache, Cream Cheese Icing, Whipped Cream, Chantilly, German Chocolate Icing, Fudge Icing, and all varieties of Meringue
  • ability to follow recipes, directions, and procedures
  • effective time management and organization skills
  • advanced knife handling, tool, and equipment safety
  • basic math skills for recipe conversions and modifications
  • strong communication skills and willingness to work as part of a team
  • ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors
  • ability to meet customer service expectations and standards in all interactions
  • strong work ethic and ability to work in a fast-paced environment with a sense of urgency

Job Duties

  • assemble, fill, and finish/decorate cakes, tarts, select pastry, and special-order bakery items
  • build, ice, and decorate cakes and other bakery items following standard procedures to meet business demand
  • complete production and spoilage records according to standard procedures, adjusting production sheets to maintain sufficient product
  • prioritize production lists and recommend adjustments as needed
  • merchandise and showcase products in the sales display case to satisfy and delight customers
  • monitor product quality for freshness and ensure proper product rotation within the display case, following standard procedures
  • provide guidance and support for Bakery Decorator Apprentices and other Team Members
  • create special order cake designs based on customer preferences
  • provide excellent customer service, addressing customers' needs in a timely and effective manner, model suggestive selling techniques, answer phones and pages promptly and courteously
  • maintain, or ensure maintenance of, a clean and sanitary working and shopping environment
  • maintain equipment in accordance with Whole Foods Market cleanliness and safety standards
  • perform opening, mid, and closing duties as assigned, ensuring accuracy of signage and pricing
  • perform other duties as assigned

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