
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $75,000.00 - $85,000.00
Work Schedule
Rotating Shifts
Benefits
Comprehensive benefits package
annual bonus eligibility
incentive and recognition programs
401K contributions
Job Description
Rise Baking Company is a leading bakery and baked goods manufacturer known for its commitment to quality, innovation, and customer satisfaction. Established with a passion for baking and a dedication to excellence, Rise Baking Company has grown to become a trusted name in the industry, offering an extensive product portfolio that caters to diverse customer needs. The company prides itself on using the finest ingredients and state-of-the-art baking techniques to create products that delight customers and support retail partners. With a strong focus on continuous improvement, Rise Baking Company strives to foster a collaborative and inclusive work environment where employees are valued as the company's finest ingredient. The company offers competitive salaries, comprehensive benefits, and a culture that encourages professional growth and development.
The role of the Technical Bakery Specialist at Rise Baking Company involves providing expert technical support and training within bakery operations, specifically focusing on baking and cake decorating techniques. This position plays a crucial role in supporting assigned customer accounts by delivering hands-on training and guidance to in-store bakery associates. The specialist will work closely with customers to ensure products are prepared correctly, adhering to specific recipes and procedures, and will assist in developing marketing, merchandising, and sales strategies to enhance product performance. Duties also include preparing customer-specific procedure sheets, helping to launch new products, and collaborating with the sales team to present new ideas and solutions tailored to customer needs.
The Technical Bakery Specialist is expected to be a self-starter with strong organizational and multitasking abilities, capable of adapting to a dynamic and ever-changing environment. This role requires excellent communication skills, both verbal and written, as well as proficiency in computer applications such as Word, Excel, PowerPoint, and Outlook. Candidates should be comfortable working in a bakery environment, operating baking and decorating equipment, and capable of working various shifts as required by customers. This position is vital in maintaining the highest standards of product quality, customer satisfaction, and effective communication within the team and with clients.
Located primarily in states including California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Nevada, New Jersey, New York, Rhode Island, Vermont, and Washington, the role offers a salary range of $75,000 to $85,000 annually. The compensation package is influenced by factors such as local labor markets, education, and work experience. In addition to the salary, Rise Baking Company provides a comprehensive benefits package, annual bonus eligibility, incentive and recognition programs, and 401(k) contributions, all subject to eligibility requirements. This role is an excellent opportunity for professionals passionate about baking, customer service, and sales support to contribute meaningfully to a respected company while advancing their careers in a supportive and innovative environment.
The role of the Technical Bakery Specialist at Rise Baking Company involves providing expert technical support and training within bakery operations, specifically focusing on baking and cake decorating techniques. This position plays a crucial role in supporting assigned customer accounts by delivering hands-on training and guidance to in-store bakery associates. The specialist will work closely with customers to ensure products are prepared correctly, adhering to specific recipes and procedures, and will assist in developing marketing, merchandising, and sales strategies to enhance product performance. Duties also include preparing customer-specific procedure sheets, helping to launch new products, and collaborating with the sales team to present new ideas and solutions tailored to customer needs.
The Technical Bakery Specialist is expected to be a self-starter with strong organizational and multitasking abilities, capable of adapting to a dynamic and ever-changing environment. This role requires excellent communication skills, both verbal and written, as well as proficiency in computer applications such as Word, Excel, PowerPoint, and Outlook. Candidates should be comfortable working in a bakery environment, operating baking and decorating equipment, and capable of working various shifts as required by customers. This position is vital in maintaining the highest standards of product quality, customer satisfaction, and effective communication within the team and with clients.
Located primarily in states including California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Nevada, New Jersey, New York, Rhode Island, Vermont, and Washington, the role offers a salary range of $75,000 to $85,000 annually. The compensation package is influenced by factors such as local labor markets, education, and work experience. In addition to the salary, Rise Baking Company provides a comprehensive benefits package, annual bonus eligibility, incentive and recognition programs, and 401(k) contributions, all subject to eligibility requirements. This role is an excellent opportunity for professionals passionate about baking, customer service, and sales support to contribute meaningfully to a respected company while advancing their careers in a supportive and innovative environment.
Job Requirements
- High school diploma or equivalent
- 3-5 years of cake decorating and baking experience
- Ability to work in a bakery environment and operate baking and decorating equipment
- Ability to work all shifts required by the customer
- Strong verbal and written communication skills
- Proficiency in computer applications such as Word, Excel, PowerPoint, and Outlook
- Ability to take and submit photos in various formats
- Excellent organizational and multitasking abilities
- Self-motivated and adaptable to changing environments
- Ability to travel as required for the role
Job Qualifications
- High school diploma or equivalent
- 3-5 years of cake decorating and baking experience
- grocery store bakery experience preferred
- Strong verbal/written communication and presentation skills
- Strong computer skills (Word, Excel, PowerPoint, Outlook, etc.)
- Ability to take and submit photos in various formats
- Ability to work in a bakery environment (kitchen) and operate baking and decorating equipment and other machinery
- Ability to work all shifts required by the customer (1st, 2nd, or 3rd)
- Self-starter with superior organization, time management, and multi-tasking skills
- Highly motivated and goal oriented with the ability to adapt in an ever-changing environment
Job Duties
- Provide training to in-store bakery associates on cake decorating and baking techniques and procedures for various products including frozen batters and mixes, icings, and thaw and sell products
- Prepare customer-specific procedure sheets
- Help develop and implement marketing and sales strategies for company product portfolio
- Help sales group inform customers of new types, specifications, and end uses of products
- Help develop and present new ideas and programs to assigned customer accounts
- Assist sales group with customer presentations
- Assist sales group with product launches
- Provide technical assistance to sales group with sales presentations and provide follow-up once the customer produces
- Partner with internal stakeholders to ensure best-in-class service and tools are provided to customers
- Assist in reporting/handling product complaints
- Accurately convey information to colleagues and management in a timely manner including, but not limited to, account changes, product changes, white space opportunities, and competitor information
- Comply with all food and safety requirements, training guidelines, policies, and procedures set forth by the company and customer
- Perform other job-related duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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