Job Overview

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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities

Job Description

Giant Eagle is a prominent supermarket chain renowned for its commitment to providing high-quality products, exceptional customer service, and outstanding value to its patrons. Established with the mission to nourish life's moments, both big and small, Giant Eagle has positioned itself not only as a grocery store but also as a community-focused enterprise that cares deeply about the people it serves. With a strong emphasis on compassion, care, and respect, the company fosters an inclusive environment where Team Members can thrive, grow, and make meaningful contributions. Giant Eagle prides itself on its diverse and dynamic workforce, offering opportunities for career advancement and personal growth in a supportive setting. This dedication to nurturing talent and leadership within its team is a key aspect of the company culture, ensuring employees feel valued and empowered to succeed.

The Cake Decorator role at Giant Eagle is a vital position within the Bakery team, tasked with creating visually stunning and delicious pastry masterpieces that captivate customers and enhance their shopping experience. This role requires a blend of artistic creativity, culinary skill, and excellent customer service to deliver products that not only taste incredible but also delight guests visually. Cake Decorators are instrumental in transforming cakes and other bakery items into edible works of art, ensuring that each dessert reflects the highest standards of quality and freshness.

As a Cake Decorator, you will be an essential part of a collaborative team focused on building lifelong relationships with customers by understanding their needs and exceeding expectations. Your responsibilities include preparing and decorating bakery products, ensuring timely replenishment of items on display, and maintaining the highest safety and sanitation standards. This position is ideal for individuals who are passionate about food, innovative in their approach, and eager to contribute to a dynamic team environment where creativity and customer satisfaction are prioritized.

To excel in this role, you should be a team player who understands that success is collective and driven by supporting your colleagues. You will have the opportunity to grow your career in leadership by inspiring others with your culinary passion and dedication. Whether through mastering intricate decorating techniques or refining your knowledge of bakery products and seasonal items, this role offers the chance to develop a robust skill set in the culinary arts. Additionally, engaging directly with customers by taking special orders and making product recommendations will allow you to showcase your interpersonal skills and enhance the guest experience.

The Cake Decorator position at Giant Eagle requires candidates to have completed job-specific skill assessments, with 6 to 12 months of prior experience or successful completion of the Giant Eagle Apprenticeship program preferred. While no high school diploma is required, candidates must be at least 18 years old and capable of lifting up to 50 pounds to handle day-to-day tasks effectively. Safety remains a top priority, ensuring a secure environment for Team Members, guests, and products alike.

Joining Giant Eagle as a Cake Decorator means becoming part of a company that values creativity, teamwork, and community, offering an enriching workplace where your contributions help create memorable moments for customers. You will play a crucial role in upholding the bakery’s reputation for excellence while fostering a positive and inspiring atmosphere among your peers. With ongoing training and opportunities to enhance your skills, this role is a stepping stone to a fulfilling career path within the food and retail industry.

Job Requirements

  • Successful completion of job specific skills assessment
  • 6 to 12 months experience or successful completion of the Giant Eagle Apprenticeship program
  • No high school diploma required
  • Ability to lift up to 50 pounds
  • At least 18 years of age

Job Qualifications

  • Satisfactory completion of job specific skills assessment
  • 6 to 12 months experience or successful completion of the Giant Eagle Apprenticeship program
  • Knowledge of cake decorating techniques and food safety practices
  • Ability to provide excellent customer service
  • Strong attention to detail and creativity
  • Ability to work in a fast-paced environment
  • Good communication skills
  • Team player mindset

Job Duties

  • Fill tables and cases with cakes by taking product from prep area to sales area
  • Follow proper procedures to ensure store meets out-of-stock percentage goals
  • Apply merchandising principles that will help to generate sales as well as wow the guest
  • Take special orders from guests over the telephone and in person
  • Maintain quality of product for sale by checking sales area for dates and condition of product
  • Document and/or record daily known loss
  • Maintain safety as the top priority in all aspects of our work, for our Team Members, guests, and products
  • Provide exemplary customer service by greeting customers and ensuring they are able to locate the products they are looking for
  • Inspire your fellow Team Members and our guests with a passion for food and a willingness to go the extra mile to provide the best product
  • Properly handle products and equipment in accordance with food safety and safety guidelines to ensure a safe shopping environment
  • Maintain cleanliness of equipment, tables, utensils, floor, etc. to ensure that safety and sanitation regulations are met
  • Prepare and decorate product for the Bakery cases and displays, rotating product and ensuring code dating procedures are followed and only the freshest product is available for sale
  • Maintain proper safety and sanitation methods, emergency procedures, cleanups, steritech, proper lifting and housekeeping to ensure department standards are met
  • Accurately record special orders on Bakery products to ensure the customer is delighted with the finished product
  • Maintain department procedures, daily setups, order taking, understanding copyright policies and proper product rotation
  • Constantly stay on top of new product knowledge and procedures, such as product information by category, special orders, cake program, portion control, seasonal items and mixing colors
  • Ice and decorate cakes by taking prepared icing and applying to cake using spatulas and icing bags
  • Prepare icing and products for all cakes and other decorated items by reading recipes, measuring ingredients, and mixing product
  • Assist in maintaining Bakery backroom, cooler and freezer efficiency by unloading deliveries
  • Operate department equipment, including mixers, scales, airbrush gun, knives, cut gloves and personal protective equipment (anti-slip shoes)
  • Assist in other areas as required

Job Criteria

Experience

Mid Level (3-7 years)


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