Job Overview

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Benefits

401(k) with Company Match
Employee stock ownership plan
Weekly Pay Checks with Direct Deposit
Company paid life insurance
Company Paid Disability Insurance
Medical Plan with wellness benefits
dental plan
Paid holidays
Paid Vacations
Associate Offers

Job Description

Food City is a privately held, family-owned supermarket chain dedicated to running the best store in town. Established with a strong commitment to community engagement and customer satisfaction, Food City has become a trusted name in providing quality products and exceptional service to its customers. The company's mission emphasizes not only operational excellence but also giving back to the communities it serves. With over 13% of the company owned by associates through its employee stock ownership plan, Food City fosters a culture of pride and ownership among its team members. This dedication to both customers and associates makes Food City an outstanding place to build a career in the grocery and food service industry.

Food City offers a variety of career opportunities across different fields, including baking, accounting, trucking, and more, providing flexible work schedules to help associates balance their personal and professional lives. The company operates multiple stores, including the Knoxville Halls Center location at 7202 Maynardville Highway in Knoxville, TN. At this location, Food City focuses on delivering a top-notch shopping experience backed by quality products and knowledgeable, friendly staff.

The role advertised is for a Food Service Associate based at the Knoxville Halls Center. This position is designed for individuals who thrive in a customer-oriented environment and have a passion for food preparation and service. As a Food Service Associate, the individual will play a critical role in ensuring efficient and courteous customer service, a foundational aspect of Food City's mission. The associate will be responsible for creating a positive, friendly, and fun working atmosphere while maintaining high standards in food quality and presentation.

Key responsibilities include preparing and producing quality food items and products that meet or exceed customer and company expectations. The position involves decorating specialty cakes, cupcakes, and cookies, including utilizing a photo cake computer for customized designs. Maintaining cookie and cake cases, table cakes, and handling telephone orders for specialty cakes form part of the daily duties. The Food Service Associate will also manage proper rotation and dating of food service products, maintain inventory, order supplies as necessary, and ensure all special cake orders are ready for delivery on time.

This role requires flexibility and a willingness to be cross-trained in multiple areas to handle varying responsibilities. The individual must contribute to a neat and clean workstation and surrounding area to uphold Food City's standards of cleanliness and organization. Successful candidates will exhibit a customer-first approach, teamwork, and a dedication to supporting the store's goals in operational excellence and customer satisfaction.

By joining Food City as a Food Service Associate, candidates become part of a respected company with a legacy of community involvement and employee empowerment. The supportive environment, opportunities for growth, and comprehensive benefits package make this position an excellent stepping stone for those seeking a rewarding career in the food and retail service industry.

Job Requirements

  • Must be 18 years of age or older
  • ability to meet standard physical, mental, and visual demands
  • ability to understand and follow verbal and/or written instructions
  • ability to attend on-site work during scheduled shifts to adhere to company time and attendance policies

Job Qualifications

  • Must be 18 years of age or older
  • food service experience a plus, but not required
  • ability to meet standard physical, mental, and visual demands
  • ability to understand and follow verbal and/or written instructions
  • perform routine and repetitive tasks
  • have constant contact/interaction with various levels of individuals on a daily basis
  • ability to attend on-site work during scheduled shifts to adhere to company time and attendance policies

Job Duties

  • Ensure efficient and courteous customer service at all times in support of the company mission to run the best store in town
  • maintain a positive attitude
  • create an atmosphere of friendliness and fun through flexibility and teamwork
  • generate a positive, friendly, and fun working environment with a customer first initiative by greeting and speaking to customers
  • provide prompt, courteous, and efficient customer service
  • prepare and produce quality food and products to meet or exceed our customer and company expectations
  • decorate specialty cakes, including use of photo cake computer
  • decorate cupcakes and cookies
  • maintain cookie and cake cases
  • take telephone orders for food and specialty cakes
  • maintain table cakes
  • assist in proper rotation and dating of food service products
  • responsible for maintaining product inventory and ordering
  • keep display case, workstation, and area around workstation neat and clean
  • make sure that all special cake orders are ready for delivery to customer at or before time
  • be cross-trained in multiple areas with varying responsibilities

Job Criteria

Experience

No experience required


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