Job Overview
Compensation
Hourly
Range $13.50 - $17.25
Benefits
fun work environment
Positive team culture
opportunity for skill development
Employee Discounts
flexible scheduling
Job Description
This job opportunity is with a franchisee of the Dairy Queen system, an internationally recognized brand known for its iconic soft serve ice cream and fast food products. It's important to note that franchisees operate as independent business owners, making their own decisions regarding hiring, wages, hours, and other employment-related matters. This means your employer will be the individual franchisee that operates this specific Dairy Queen restaurant rather than the American Dairy Queen Corporation or International Dairy Queen, Inc. The Dairy Queen franchise is part of a vibrant network of restaurants dedicated to delivering memorable experiences through quality products and exceptional customer service. With a long-standing reputation and a passionate fan base, Dairy Queen offers a dynamic work environment for individuals who thrive in fast-paced, customer-focused settings.
The role available is for a Cake Decorator who will play a crucial part in bringing joy and celebration to customers by creating visually appealing and delicious Blizzard and soft serve cakes. This position requires more than just technical skills—it calls for creativity, precision, and a positive attitude to elevate the customer experience. You'll be responsible for decorating cakes using a variety of tools and techniques including icing, gel, drawings, decorating kits, air brushing, edible images, and lettering. This hands-on role also involves assembling and preparing the food products while adhering to strict food safety and health standards.
Excellent customer service is a key component of this role, as you will enthusiastically greet and engage with guests, answer their questions about ingredients and preparation, and actively contribute to creating positive memories for fans of the brand. The ideal candidate is not only proficient in cake decorating but also takes personal ownership of their tasks, demonstrating accountability, reliability, and a team-oriented mindset. This position offers a fun and fast-paced work environment where energetic and passionate individuals can make a difference by creating smiles and stories for the community and Dairy Queen fans alike.
By joining this Dairy Queen franchise team as a Cake Decorator, you are stepping into a role that combines artistry with excellent customer service in a well-supported franchise setting. Opportunities for growth and advancement exist as you learn more about the food service industry and contribute to the continued success of the restaurant. If you are passionate about delivering high-quality desserts and customer experiences, this role offers the perfect blend of creativity, teamwork, and personal fulfillment within a respected fast food franchise network.
The role available is for a Cake Decorator who will play a crucial part in bringing joy and celebration to customers by creating visually appealing and delicious Blizzard and soft serve cakes. This position requires more than just technical skills—it calls for creativity, precision, and a positive attitude to elevate the customer experience. You'll be responsible for decorating cakes using a variety of tools and techniques including icing, gel, drawings, decorating kits, air brushing, edible images, and lettering. This hands-on role also involves assembling and preparing the food products while adhering to strict food safety and health standards.
Excellent customer service is a key component of this role, as you will enthusiastically greet and engage with guests, answer their questions about ingredients and preparation, and actively contribute to creating positive memories for fans of the brand. The ideal candidate is not only proficient in cake decorating but also takes personal ownership of their tasks, demonstrating accountability, reliability, and a team-oriented mindset. This position offers a fun and fast-paced work environment where energetic and passionate individuals can make a difference by creating smiles and stories for the community and Dairy Queen fans alike.
By joining this Dairy Queen franchise team as a Cake Decorator, you are stepping into a role that combines artistry with excellent customer service in a well-supported franchise setting. Opportunities for growth and advancement exist as you learn more about the food service industry and contribute to the continued success of the restaurant. If you are passionate about delivering high-quality desserts and customer experiences, this role offers the perfect blend of creativity, teamwork, and personal fulfillment within a respected fast food franchise network.
Job Requirements
- Communicate positively with fans and co-workers constantly during shifts
- Competent and proficient with cake decorating tools
- Cake decorator's certificate and/or previous cake decorating work
- Must obtain and maintain "Food Handler Safety Training Card" and/or similar required by local Health Department/District
- Practice established food handling procedures and meet any local health regulations
- Exhibit good manners, proper personal hygiene, and promptness
- Have fun and maintain a positive attitude at all times!
Job Qualifications
- Competent and proficient with cake decorating tools
- Cake decorator's certificate and/or previous cake decorating work
- Effective communication skills
- Positive attitude and enthusiasm for customer service
- Ability to work well as part of a team
- Basic understanding of food safety and hygiene standards
Job Duties
- Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance
- Bring to life fans' imagination through the art of cake decorating
- Assemble and prepare soft serve and Blizzard cakes, including decorating with icing, gel, drawings, decorating kits, air brush, edible images, and letterings
- Enthusiastically greet and welcome fans to the Dairy Queen brand
- Strive to exceed fan expectations and deliver fan first service through timely and quality service
- Quickly and accurately prepare food products following restaurant, health, and safety standards
- Answer fan questions about product ingredients and preparation
- Calmly solve fan concerns and embrace Dairy Queen's service recovery standards
- Be a willing team player and maintain a cooperative, harmonious working relationship with management and fellow team members
- Create and maintain a positive, safe, clean, and inviting environment for fans and team members
- At all times exhibit a genuine passion for excellence
- Perform other duties as assigned by management
Job Criteria
Experience
No experience required
Job Location
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