Job Overview

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Compensation

Hourly
Range $13.50 - $17.25
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Benefits

Positive work environment
Training opportunities
Employee Discounts
flexible scheduling
team-oriented atmosphere

Job Description

The Dairy Queen system is a globally recognized brand known for its delicious ice cream treats, Blizzard desserts, and fast food options. Operated independently by franchisees, each restaurant offers a unique, community-focused experience while maintaining the high standards of the internationally loved Dairy Queen brand. As a franchisee-operated establishment, the hiring, wage, hour, and employment-related decisions for this position will be managed locally by the franchise owner, allowing for personalized employment experiences tailored to the community and the franchise's management style.

This role invites passionate individuals to join a vibrant and fun work environment where customer service excellence and brand enthusiasm are paramount. The position centers around being both an ambassador for Dairy Queen and a skilled cake decorator who can bring fans' ideas to life through creative and technical artistry. This job is ideal for candidates who thrive in fast-paced settings and who enjoy making meaningful, joyful interactions with customers. As someone dedicated to upholding Dairy Queen's standards, the role requires an energetic approach and a commitment to delivering fan-first service. Working here means engaging with customers, troubleshooting concerns promptly and professionally, and collaborating closely with team members to ensure a smooth and enjoyable operation. The role goes beyond routine tasks to include creative cake decorating, meticulous food preparation, and embodying the spirit of the brand to create smiles and memorable experiences every day. If you have a flair for cake decorating and enjoy working in a lively team environment focused on quality and customer satisfaction, this position offers an exciting opportunity to grow your skills and be part of a franchise with a rich history and loyal fan base.

Job Requirements

  • Communicate positively with fans and co-workers constantly during shifts
  • Competent and proficient with cake decorating tools
  • Cake decorator's certificate and/or previous cake decorating work
  • Must obtain and maintain 'Food Handler Safety Training Card' and/or similar required by local Health Department/District
  • Practice established food handling procedures and meet any local health regulations
  • Exhibit good manners, proper personal hygiene, and promptness
  • Have fun and maintain a positive attitude at all times

Job Qualifications

  • Cake decorator's certificate and/or previous cake decorating work experience
  • Competent and proficient with cake decorating tools
  • Ability to communicate positively with fans and co-workers constantly during shifts
  • Ability to solve fan concerns calmly and professionally
  • Maintain good manners, proper personal hygiene, and promptness
  • Ability to work cooperatively within a team
  • Basic understanding of food safety and handling procedures

Job Duties

  • Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance
  • Bring to life fans' imagination through the art of cake decorating
  • Assemble and prepare soft serve and Blizzard cakes, including decorating with icing, gel, drawings, decorating kits, air brush, edible images, and letterings
  • Enthusiastically greet and welcome fans to the Dairy Queen brand
  • Strive to exceed fan expectations and deliver fan first service through timely and quality service
  • Quickly and accurately prepare food products following restaurant, health, and safety standards
  • Answer fan questions about product ingredients and preparation
  • Calmly solve fan concerns and embrace Dairy Queen's service recovery standards
  • Be a willing team player and maintain a cooperative, harmonious working relationship with management and fellow team members
  • Create and maintain a positive, safe, clean, and inviting environment for fans and team members
  • At all times exhibit a genuine passion for excellence
  • Perform other duties as assigned by management

Job Criteria

Experience

No experience required


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