Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
401(k) with Company Match
Employee stock ownership plan
Weekly paychecks with direct deposit
Company paid Life and Disability Insurance
Medical Plan with wellness benefits
dental plan
Paid holidays
Paid Vacations
Associate Offers
Job Description
Food City is a privately held, family-owned grocery store chain with a firm commitment to running the best stores in the communities it serves. The company has cultivated a reputation for providing high-quality products and exceptional customer service to its customers. Known for being an employer that values its associates, Food City emphasizes a positive work environment, community involvement, and ownership through its employee stock ownership plan. Over 13% of the company is owned by its associates, which fosters a strong sense of pride and dedication to the services and products provided.
Food City offers a diverse range of career opportunities across multiple fields including baking, accounting, and trucking, but there is a special place for those passionate about food service and customer engagement. Flexible schedules are provided to ensure associates balance their work and personal lives effectively. Working at Food City means being part of a team that values cooperation, respect, and fun while maintaining a strong focus on customer satisfaction and quality product delivery.
The role of Food Service Associate within Food City offers an exciting and dynamic opportunity for individuals looking to contribute to a company known for its commitment to quality and community. This position is instrumental in providing efficient, courteous customer service to uphold the company mission to "Run the Best Store in Town!" The Food Service Associate is responsible for generating an enjoyable and friendly work environment by greeting customers warmly, providing prompt service, and contributing to a positive team dynamic.
Associates in this role prepare and produce quality food and bakery products including specialty cakes, cupcakes, and cookies, ensuring their presentation meets or exceeds customer and company standards. The responsibility extends to decorating specialty items using advanced tools such as photo cake computers, maintaining product displays like cookie and cake cases, and handling telephone orders for food and specialty cakes.
Further duties include maintaining proper product rotation and inventory, ensuring cleanliness and organization in the work area, and guaranteeing all special cake orders are completed and ready for delivery on time. Food Service Associates can expect to be cross-trained across multiple areas, allowing for varied daily responsibilities and professional growth. This role requires a positive attitude, flexibility, teamwork, and a customer-first mindset to create an inviting food service experience that supports Food City’s reputation and operational goals.
Food City offers a diverse range of career opportunities across multiple fields including baking, accounting, and trucking, but there is a special place for those passionate about food service and customer engagement. Flexible schedules are provided to ensure associates balance their work and personal lives effectively. Working at Food City means being part of a team that values cooperation, respect, and fun while maintaining a strong focus on customer satisfaction and quality product delivery.
The role of Food Service Associate within Food City offers an exciting and dynamic opportunity for individuals looking to contribute to a company known for its commitment to quality and community. This position is instrumental in providing efficient, courteous customer service to uphold the company mission to "Run the Best Store in Town!" The Food Service Associate is responsible for generating an enjoyable and friendly work environment by greeting customers warmly, providing prompt service, and contributing to a positive team dynamic.
Associates in this role prepare and produce quality food and bakery products including specialty cakes, cupcakes, and cookies, ensuring their presentation meets or exceeds customer and company standards. The responsibility extends to decorating specialty items using advanced tools such as photo cake computers, maintaining product displays like cookie and cake cases, and handling telephone orders for food and specialty cakes.
Further duties include maintaining proper product rotation and inventory, ensuring cleanliness and organization in the work area, and guaranteeing all special cake orders are completed and ready for delivery on time. Food Service Associates can expect to be cross-trained across multiple areas, allowing for varied daily responsibilities and professional growth. This role requires a positive attitude, flexibility, teamwork, and a customer-first mindset to create an inviting food service experience that supports Food City’s reputation and operational goals.
Job Requirements
- Must be 18 years of age or older
- Ability to meet standard physical, mental, and visual demands
- Ability to understand and follow verbal and/or written instructions
- Ability to perform routine and repetitive tasks
- Ability to attend on-site work during scheduled shifts
Job Qualifications
- Must be 18 years of age or older
- Food service experience is a plus but not required
- Ability to meet standard physical, mental, and visual demands
- Ability to understand and follow verbal and/or written instructions
- Ability to perform routine and repetitive tasks
- Strong communication and interpersonal skills
- Ability to work effectively within a team environment
- Commitment to attending on-site work during scheduled shifts
Job Duties
- Ensure efficient and courteous customer service at all times
- Maintain a positive attitude and create a friendly, fun atmosphere through teamwork
- Greet customers and provide prompt, courteous, and efficient service
- Prepare and produce quality food and bakery products
- Decorate specialty cakes including use of photo cake computer
- Decorate cupcakes and cookies
- Maintain cookie and cake cases
- Take telephone orders for food and specialty cakes
- Maintain table cakes
- Assist in proper rotation and dating of food service products
- Maintain product inventory and ordering
- Keep display case, workstation, and surrounding area neat and clean
- Ensure special cake orders are ready for delivery before time
- Be cross-trained in multiple areas with varying responsibilities
Job Criteria
Experience
No experience required
Job Location
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