Job Overview

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Compensation

Hourly
Exact $19.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
flexible schedule
Training and Development

Job Description

This opportunity is offered by a well-established bakery and restaurant known for its commitment to delivering high-quality baked goods and exceptional customer service. The company specializes in crafting a variety of delectable cakes, from classic favorites to customized creations that cater to special occasions such as birthdays, weddings, and holidays. With a strong reputation in the community, the bakery prides itself on using fresh ingredients, maintaining a clean and safe environment, and fostering a collaborative team atmosphere among employees. They strive to meet customer expectations by consistently providing beautifully decorated cakes and attentive service that enhances the overall dining and shopping experience.

The role of Cake Decorator is a critical position within this company, responsible for preparing and decorating cake products according to customer specifications while adhering to all applicable standards and procedures. This full-time position demands a high level of craftsmanship, artistic skill, and attention to detail, ensuring that every cake is visually appealing and tastefully finished. Cake Decorators will be expected to handle special orders as well as walk-in customer requests efficiently and professionally.

In this role, you will operate and maintain cake decorating equipment safely, following health and safety standards to comply with food safety regulations. Maintaining adequate inventory levels of decorated cakes is essential, especially during peak seasons such as holidays and national promotions. You will also be responsible for keeping display freezers fully stocked with a variety of attractively arranged cakes to entice customers.

Customer interaction is a significant aspect of the job, requiring Cake Decorators to take and fill orders both over the phone and in person while providing exceptional customer service. Being friendly and responsive to customer needs helps foster a welcoming atmosphere that encourages repeat business and positive reviews. You will work closely with your team members to ensure consistent quality, service, cleanliness, and value in every product and customer interaction.

Additionally, the Cake Decorator must maintain cleanliness and organization in the cake production area along with proper stocking and rotation of products. Promptly reporting any issues or unusual matters to supervisors and communicating effectively with management staff about all significant issues are vital for maintaining smooth operations. Additional responsibilities include conducting product sampling to boost sales and performing other duties as requested by management.

This position requires excellent manual dexterity, coordination skills, and the ability to replicate detailed designs using various decorating techniques, such as gel, icing, airbrush, decorating kits, edible images, floral designs, and licensed characters. The company prefers candidates with a cake decorator's certification and a portfolio showcasing previous work. As part of the interview process, candidates will be asked to demonstrate their decorating skills by completing cake designs on-site.

The role also demands physical stamina, including standing for long periods, working in varying temperature environments, and the ability to lift up to 50 pounds. Successful candidates should demonstrate strong commitment to food safety and hygiene, possess excellent customer service skills, exhibit a positive attitude, and have a professional appearance.

Overall, this position offers a rewarding opportunity to apply your artistic talents in a fast-paced, customer-focused environment while being part of a supportive team that values quality and customer satisfaction.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in cake decorating preferred
  • Cake decorator's certification strongly preferred
  • Strong artistic and coordination skills
  • Ability to stand for long periods
  • Ability to work under pressure
  • Ability to follow detailed instructions
  • Knowledge of food safety and hygiene standards
  • Ability to lift up to 50 pounds
  • Good communication and customer service skills
  • Positive attitude and professional appearance

Job Qualifications

  • Cake decorator's certification strongly preferred
  • Exceptional decorating skills including gel, icing, airbrush, decorating kits, edible images, floral designs, and licensed character designs
  • Ability to provide a portfolio of previous cake work
  • Ability to decorate cakes during interview process
  • Coordination skills to follow instructions and duplicate drawings and letters
  • Knowledge of established food-handling procedures
  • Ability to perform under pressure in a high volume environment
  • Ability to stand for long periods
  • Ability to work in varying temperature ranges
  • Ability to lift up to 50 pounds

Job Duties

  • Prepare and decorate cake products according to customer specifications and standards
  • Properly and safely operate and maintain cake equipment following health and safety standards
  • Maintain adequate inventory of decorated cakes including back-up cakes during peak occasions
  • Keep display freezer full with a variety of attractively displayed cakes
  • Conduct sampling and actively sell products
  • Take and fill customer cake orders on phone and in person professionally
  • Be pleasant and alert to customer needs
  • Work as a team member to assure consistent quality, service, cleanliness and value
  • Clean work area, organize and stock needed items
  • Stock and rotate products properly
  • Keep cake production area and equipment clean and sanitary
  • Inform supervisor promptly of problems or unusual matters
  • Perform other duties as requested by management
  • Communicate significant issues with management staff

Job Criteria

Experience

Mid Level (3-7 years)


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