Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $13.25 - $17.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities

Job Description

Our hiring company is a leading supermarket chain known for providing quality groceries and excellent customer service across multiple locations. As a part of the food service division, our bakery department plays a crucial role in delighting customers with freshly baked goods and beautiful, custom-decorated cakes. The company prides itself on creating a welcoming environment for both customers and employees, emphasizing teamwork, innovation, and customer satisfaction.

The role of the Cake Decorator is essential in ensuring that the bakery products not only look visually appealing but also meet the highest standards for taste and freshness. This position requires a creative and detail-oriented individual who loves working with food and has a passion for pastry art. The Cake Decorator will be responsible for preparing and decorating cakes and other bakery products by following recipes, using specialized equipment, and ensuring that product presentation is impeccable. In addition to technical skills, this role involves excellent customer service, taking special orders, and maintaining the cleanliness and safety of the bakery area.

As a member of the bakery team, the Cake Decorator will interact directly with customers and team members, supporting a collaborative environment where everyone contributes to the goal of exceeding customer expectations. This position offers a dynamic work environment with opportunities to learn about seasonal trends, new decorating techniques, and the latest products in the bakery world. The company encourages career growth and inspires team members to cultivate their culinary skills and leadership potential.

Employment for this role is generally full-time with some part-time opportunities. The work involves standing for extended periods and occasional lifting up to 50 pounds. No formal high school diploma is required, but experience or successful completion of a company apprenticeship program is necessary. The role demands a minimum age of 18 years to comply with labor laws.

Overall, this position is perfect for creative individuals who want to grow their career in culinary arts within a supportive and customer-focused retail environment. The Cake Decorator both crafts edible art and plays a vital role in making celebrations and everyday moments special through high-quality baked goods.

Job Requirements

  • At least 18 years of age
  • No high school diploma required
  • 6 to 12 months experience or successful completion of the Giant Eagle Apprenticeship program
  • Ability to lift up to 50 pounds
  • Completion of job specific skills assessment
  • Ability to work flexible hours including weekends and holidays

Job Qualifications

  • Satisfactory completion of job specific skills assessment
  • 6 to 12 months experience or successful completion of the Giant Eagle Apprenticeship program
  • Passion for culinary arts and creativity
  • Ability to work well in a team environment
  • Strong attention to detail
  • Excellent customer service skills
  • Basic knowledge of food safety and sanitation guidelines

Job Duties

  • Fill tables and cases with cakes by taking product from prep area to sales area
  • Follow proper procedures to ensure store meets out-of-stock percentage goals
  • Apply merchandising principles that will help to generate sales as well as WOW the guest
  • Take special orders from guests over the telephone and in person
  • Maintain quality of product for sale by checking sales area for dates and condition of product
  • Document and or record daily known loss
  • Maintain safety as the top priority in all aspects of our work for our team members guests and products
  • Provide exemplary customer service by greeting customers and ensuring they are able to locate the products they are looking for
  • Inspire your fellow team members and our guests with a passion for food and a willingness to go the Extra Mile to provide the best product
  • Properly handle products and equipment in accordance with food safety and safety guidelines to ensure a safe shopping environment
  • Maintain cleanliness of equipment tables utensils floor etc. to ensure that safety and sanitation regulations are met
  • Prepare and decorate product for the bakery cases and displays rotating product and ensuring code dating procedures are followed and only the freshest product is available for sale
  • Maintain proper safety and sanitation methods emergency procedures cleanups steritech proper lifting and housekeeping to ensure department standards are met
  • Accurately record special orders on bakery products to ensure the customer is delighted with the finished product
  • Maintain department procedures daily setups order taking understanding copyright policies and proper product rotation
  • Constantly stay on top of new product knowledge and procedures such as product information by category special orders cake program portion control seasonal items and mixing colors
  • Ice and decorate cakes by taking prepared icing and applying to cake using spatulas and icing bags
  • Prepare icing and products for all cakes and other decorated items by reading recipes measuring ingredients and mixing product
  • Assist in maintaining bakery backroom cooler and freezer efficiency by unloading deliveries
  • Operate department equipment including mixers scales airbrush gun knives cut gloves and personal protective equipment anti-slip shoes
  • Assist in other areas as required

Job Criteria

Experience

Entry Level (1-2 years)


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