Dairy Queen logo

Cake Decorator

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $13.00 - $16.50
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Work Schedule

Flexible
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Benefits

Positive work environment
team-oriented culture
Opportunities for skill development
flexible scheduling
Employee Discounts
training provided
supportive management

Job Description

Dairy Queen is a well-known and beloved franchise within the food service industry, renowned for its delicious soft serve ice cream, Blizzard treats, and signature cakes. The Dairy Queen brand has a rich history of providing iconic desserts and fast food options that delight fans across generations. As a franchisee of the Dairy Queen system, the hiring establishment operates independently of the American Dairy Queen Corporation or International Dairy Queen, Inc. This means that each franchisee is an independent business owner responsible for their own hiring, compensation, and employment decisions. Working within this framework provides employees the opportunity to contribute directly to their local Dairy Queen restaurant's success and community presence.

This particular job opportunity is ideal for individuals who are passionate about the Dairy Queen brand and eager to create memorable experiences for every guest. The environment is fast-paced and fun, perfect for positive, energetic candidates who enjoy engaging with customers and working as part of a vibrant team. The role prioritizes excellent customer service, quality food preparation, and team collaboration. Franchisees value employees who take ownership of their work, demonstrate accountability, and maintain a welcoming atmosphere that fosters smiles and happy stories for every fan that visits.

The position focuses heavily on the art and craft of cake decorating, as well as front-line customer interaction. As an ambassador of the Dairy Queen brand, you will embody the highest standards of professionalism, bringing joy to fans through visually appealing and creatively designed cakes. Tasks include assembling and preparing Blizzard and soft serve cakes using a variety of decorative techniques such as icing, gel, airbrushing, edible images, and lettering. The ideal candidate has prior cake decorating experience or certification and can use cake decorating tools expertly and efficiently.

In addition to crafting beautiful desserts, you will be responsible for greeting fans enthusiastically, answering product questions, and adhering to rigorous food handling and safety standards. The job demands attentiveness to fan needs, problem-solving with a customer-first mindset, and fostering a positive, clean, and safe environment. Working cooperatively with management and team members is critical for maintaining a harmonious workplace where everyone thrives. This role is perfect for candidates who enjoy a dynamic work setting, take pride in their craftsmanship, and strive for excellence in service delivery.

Overall, this position offers a rewarding opportunity to work within a celebrated, global franchise brand while contributing to a local business’s growth and fan satisfaction. If you are eager to develop your skills in cake decoration, provide exceptional customer service, and be part of a friendly team committed to fun and quality, this Dairy Queen franchisee job is an excellent fit. The employment type and wage details will be managed by the franchisee, offering flexibility and a direct connection to your work impact and rewards.

Job Requirements

  • Communicate positively with fans and co-workers constantly during shifts
  • Competent and proficient with cake decorating tools
  • Cake decorator's certificate and/or previous cake decorating work
  • Practice established food handling procedures and meet any local health regulations
  • Exhibit good manners, proper personal hygiene, and promptness
  • Have fun and maintain a positive attitude at all times

Job Qualifications

  • Prior cake decorating experience or cake decorator's certificate
  • Ability to operate cake decorating tools proficiently
  • Excellent customer service and communication skills
  • Ability to maintain a positive and energetic attitude
  • Attention to detail and commitment to quality
  • Familiarity with food safety and handling procedures
  • Ability to work effectively in a fast-paced team environment

Job Duties

  • Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance
  • Bring to life fans' imagination through the art of cake decorating
  • Assemble and prepare soft serve and Blizzard cakes, including decorating with icing, gel, drawings, decorating kits, air brush, edible images, and letterings
  • Enthusiastically greet and welcome fans to the Dairy Queen brand
  • Strive to exceed fan expectations and deliver fan first service through timely and quality service
  • Quickly and accurately prepare food products following restaurant, health, and safety standards
  • Answer fan questions about product ingredients and preparation
  • Calmly solve fan concerns and embrace Dairy Queen's service recovery standards
  • Be a willing team player and maintain a cooperative, harmonious working relationship with management and fellow team members
  • Create and maintain a positive, safe, clean, and inviting environment for fans and team members
  • At all times exhibit a genuine passion for excellence
  • Perform other duties as assigned by management

Job Criteria

Experience

Entry Level (1-2 years)


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