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Cake Decorator

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
employee discount
Retirement Plan
Training and Development
Career growth opportunities
Supportive team environment

Job Description

Giant Eagle is a leading supermarket chain known for its dedication to providing quality products, excellent customer service, and everyday value to its communities. With a rich tradition of nourishing life's moments, both big and small, Giant Eagle stands out in the retail sector through its commitment to care, compassion, and respect. Its team-centric culture fosters professional growth while emphasizing teamwork and community involvement. The company offers a welcoming and supportive environment where employees can thrive, innovate, and make a meaningful impact as they build rewarding careers.

The role of Cake Decorator at Giant Eagle is vital in bringing the bakery to life by ensuring that all pastries and cakes are decorated beautifully and taste delicious, which helps create memorable experiences for customers. This position is perfect for individuals who are passionate about culinary arts, particularly in baking, and who thrive in a creative environment. As part of the Bakery team, the Cake Decorator prepares and decorates fresh products, takes special orders, and ensures that the display cases are always fully stocked with eye-catching and high-quality items. The job demands a keen eye for detail, a creative flair for decorating, and a strong commitment to food safety and sanitation.

Teamwork plays an essential role in this position, as Cake Decorators work closely with colleagues to meet department goals and maintain a positive and engaging atmosphere for customers. The role also focuses on building lasting relationships with guests by providing exceptional customer service, answering questions with expert knowledge, and suggesting products that delight and inspire. The ability to communicate effectively and the eagerness to support and uplift fellow team members are critical traits for success in this role.

Additionally, the Cake Decorator position offers opportunities for career advancement within Giant Eagle. Individuals who demonstrate leadership potential, a dedication to growth, and a drive to succeed can find pathways to further develop their skills and move into supervisory or managerial roles within the bakery or broader retail environment. The company values creative innovation and encourages its Bakery team members to stay informed about the latest trends in cakes, decorating techniques, and customer preferences to continuously offer exciting and appealing products.

From basic icing to intricate decorative work using various tools and equipment, the Cake Decorator at Giant Eagle plays a crucial part in ensuring that customers receive top-notch bakery products that meet the highest standards. Safety is a top priority, with strict adherence to food safety guidelines, proper hygiene practices, and the maintenance of clean, organized workspaces. The role includes handling bakery equipment such as mixers and airbrush guns, managing inventory, and accurately processing special orders to guarantee customer satisfaction.

Overall, this position is ideal for someone who is passionate about food, creativity, and customer service, and who wants to be part of a company that values people and their contributions. Working at Giant Eagle means being part of a community where every moment counts, and where each employee has the chance to make a difference every day.

Job Requirements

  • Satisfactory completion of job specific skills assessment
  • 6 to 12 months experience or successful completion of the Giant Eagle Apprenticeship program
  • No high school diploma required
  • Ability to lift up to 50 pounds
  • At least 18 years of age

Job Qualifications

  • Satisfactory completion of job specific skills assessment
  • 6 to 12 months experience or successful completion of the Giant Eagle Apprenticeship program
  • No high school diploma required
  • Ability to understand and apply merchandising principles
  • Knowledge of basic food safety and sanitation procedures
  • Strong customer service and communication skills
  • Ability to work effectively in a team environment
  • Basic culinary and decorating skills
  • Willingness to learn and adapt
  • Ability to follow recipes and instructions accurately

Job Duties

  • Fill tables and cases with cakes by taking product from prep area to sales area
  • Follow proper procedures to ensure store meets out-of-stock percentage goals
  • Apply merchandising principles that will help to generate sales as well as wow the guest
  • Take special orders from guests over the telephone and in person
  • Maintain quality of product for sale by checking sales area for dates and condition of product
  • Document and/or record daily known loss
  • Maintain safety as the top priority in all aspects of our work, for our Team Members, guests, and products
  • Provide exemplary customer service by greeting customers and ensuring they are able to locate the products they are looking for
  • Inspire your fellow Team Members and our guests with a passion for food and a willingness to go the Extra Mile to provide the best product
  • Properly handle products and equipment in accordance with food safety and safety guidelines to ensure a safe shopping environment
  • Maintain cleanliness of equipment, tables, utensils, floor, etc. to ensure that safety and sanitation regulations are met
  • Prepare and decorate product for the Bakery cases and displays, rotating product and ensuring code dating procedures are followed and only the freshest product is available for sale
  • Maintain proper safety and sanitation methods, emergency procedures, cleanups, steritech, proper lifting and housekeeping to ensure department standards are met
  • Accurately record special orders on Bakery products to ensure the customer is delighted with the finished product
  • Maintain department procedures, daily setups, order taking, understanding copyright policies and proper product rotation
  • Constantly stay on top of new product knowledge and procedures, such as product information by category, special orders, cake program, portion control, seasonal items and mixing colors
  • Ice and decorate cakes by taking prepared icing and applying to cake using spatulas and icing bags
  • Prepare icing and products for all cakes and other decorated items by reading recipes, measuring ingredients, and mixing product
  • Assist in maintaining Bakery backroom, cooler and freezer efficiency by unloading deliveries
  • Operate department equipment, including mixers, scales, airbrush gun, knives, cut gloves and personal protective equipment (anti-slip shoes)
  • Assist in other areas as required

Job Criteria

Experience

Entry Level (1-2 years)


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