
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
401(k) with Company Match
Employee stock ownership plan
Weekly paychecks with direct deposit
Company paid life insurance
Company Paid Disability Insurance
Medical Plan with wellness benefits
dental plan
Paid holidays
Paid Vacations
Associate Offers
Job Description
Food City is a well-established, privately held, family-owned supermarket company committed to providing excellent service and high-quality products to the communities it serves. Founded with the mission to "run the best store in town," Food City prides itself on fostering a positive and inclusive environment where associates are treated as valuable assets. The company places a strong emphasis on community involvement, encouraging its employees to engage with local civic organizations and contribute positively to the neighborhoods around their stores. With over 13 percent of the company owned by associates through an employee stock ownership plan, Food City cultivates a spirit of pride and ownership among its workforce. Operating in the retail grocery sector, Food City offers a variety of career paths in baking, accounting, logistics, and more, making it a versatile employer for individuals with diverse professional interests. The company is headquartered at 1950 Western Avenue, Knoxville, TN 37921, and is dedicated to maintaining a supportive work environment with flexible scheduling to help associates balance their professional and personal lives.
The position available is for a Food Service Associate at Food City's Knoxville location. This role is integral to the company's commitment to exceptional customer service and quality food preparation. Food Service Associates are responsible for ensuring efficient, courteous service that aligns with Food City's customer-first approach and mission. The successful candidate will contribute to creating a friendly, fun, and collaborative work atmosphere while preparing and presenting high-quality food products, including specialty cakes, cupcakes, and cookies. Responsibilities include decorating specialty cakes with advanced tools such as photo cake computers, maintaining displays and cases, managing product inventory, and ensuring prompt and timely delivery of customer orders. Additionally, associates are expected to maintain cleanliness and order around their workstations and participate in product rotation to uphold freshness and quality standards.
Food Service Associates at Food City are cross-trained to handle various tasks and roles, providing a dynamic work experience and valuable skills development. The position calls for a positive attitude and a customer-oriented mindset, as associates will regularly interact with customers, answering questions, taking orders, and ensuring satisfaction. This role also requires the ability to meet physical, mental, and visual demands and follow both verbal and written instructions effectively. Food City offers competitive benefits for its associates, including a 401(k) plan with company match, an employee stock ownership plan, weekly paychecks with direct deposit, company-paid life and disability insurance, medical and dental plans with wellness benefits, paid holidays and vacations, and exclusive associate offers. This opportunity is ideal for individuals passionate about food service and customer care who seek a supportive and rewarding work environment at a family-oriented company.
The position available is for a Food Service Associate at Food City's Knoxville location. This role is integral to the company's commitment to exceptional customer service and quality food preparation. Food Service Associates are responsible for ensuring efficient, courteous service that aligns with Food City's customer-first approach and mission. The successful candidate will contribute to creating a friendly, fun, and collaborative work atmosphere while preparing and presenting high-quality food products, including specialty cakes, cupcakes, and cookies. Responsibilities include decorating specialty cakes with advanced tools such as photo cake computers, maintaining displays and cases, managing product inventory, and ensuring prompt and timely delivery of customer orders. Additionally, associates are expected to maintain cleanliness and order around their workstations and participate in product rotation to uphold freshness and quality standards.
Food Service Associates at Food City are cross-trained to handle various tasks and roles, providing a dynamic work experience and valuable skills development. The position calls for a positive attitude and a customer-oriented mindset, as associates will regularly interact with customers, answering questions, taking orders, and ensuring satisfaction. This role also requires the ability to meet physical, mental, and visual demands and follow both verbal and written instructions effectively. Food City offers competitive benefits for its associates, including a 401(k) plan with company match, an employee stock ownership plan, weekly paychecks with direct deposit, company-paid life and disability insurance, medical and dental plans with wellness benefits, paid holidays and vacations, and exclusive associate offers. This opportunity is ideal for individuals passionate about food service and customer care who seek a supportive and rewarding work environment at a family-oriented company.
Job Requirements
- Must be 18 years of age or older
- Food service experience a plus but not required
- Ability to meet standard physical, mental, and visual demands
- Ability to understand and follow verbal and/or written instructions
- Ability to perform routine and repetitive tasks
- Ability to have constant contact and interaction with various levels of individuals daily
- Ability to attend on-site work during scheduled shifts and adhere to company time and attendance policies
Job Qualifications
- Must be 18 years of age or older
- Food service experience a plus but not required
- Ability to meet standard physical, mental, and visual demands
- Ability to understand and follow verbal and/or written instructions
- Ability to perform routine and repetitive tasks
- Ability to have constant contact and interaction with various levels of individuals daily
- Ability to attend on-site work during scheduled shifts and adhere to company time and attendance policies
Job Duties
- Ensure efficient and courteous customer service at all times
- Maintain a positive attitude
- Create an atmosphere of friendliness and fun through flexibility and teamwork
- Generate a positive, friendly, and fun working environment with a customer first initiative by greeting and speaking to customers
- Provide prompt, courteous, and efficient customer service
- Prepare and produce quality food and products to meet or exceed customer and company expectations
- Decorate specialty cakes using photo cake computer
- Decorate cupcakes and cookies
- Maintain cookie and cake cases
- Take telephone orders for food and specialty cakes
- Maintain table cakes
- Assist in proper rotation and dating of food service products
- Responsible for maintaining product inventory and ordering
- Keep display case, workstation, and area around workstation neat and clean
- Make sure that all special cake orders are ready for delivery at or before time
- Expect to be cross trained in multiple areas with varying responsibilities
Job Criteria
Experience
No experience required
Job Location
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