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Cake Decorator

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Exact $18.50
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Vision Insurance
Dental Insurance
personal paid time off
sick paid time off
401(k) retirement savings plan
bonus potential
paid bereavement
vacation
Paid holidays

Job Description

Giant Eagle is a leading grocery retailer known for its commitment to quality, service, and everyday value. Established with the vision to nourish life’s moments, both big and small, Giant Eagle is dedicated to providing unparalleled customer experiences through a compassionate and supportive team environment. With a deep focus on community engagement and mutual respect among team members, Giant Eagle fosters a workplace where employees can thrive, grow, and contribute meaningfully to the company's success and the communities they serve. The company takes pride in being a place where individuals can build lasting careers, develop skills, and gain valuable experience in a supportive and inclusive culture.

The role of Cake Decorator at Giant Eagle is an essential position within the Bakery team, responsible not only for creating visually stunning and delicious cakes and pastries but also for delivering exceptional guest service. The Cake Decorator plays a crucial part in ensuring that the bakery's products consistently meet high standards of freshness, quality, and presentation. Beyond the technical skills of preparing and decorating cakes, this position requires someone who is creative, passionate about food trends, and committed to inspiring both customers and fellow team members.

As a Cake Decorator, you will be involved in a wide array of responsibilities including the preparation, decoration, and display of baked goods to attract and delight customers. You will be expected to follow meticulous food safety and sanitation procedures while maintaining the bakery’s cleanliness and organization. Additionally, the role demands someone who thrives in a team environment, recognizing that success is a collective achievement. Supporting colleagues, mentoring others, and embracing opportunities for professional growth are key components of this role.

The position offers a competitive hourly wage of $18.50, reflecting the importance of the Cake Decorator within the Giant Eagle team. Employees in this role enjoy a range of benefits including health, vision, and dental insurance, paid personal and sick time, a 401(k) retirement savings plan, bonus potential, as well as paid bereavement, vacation, and holidays. This opportunity is ideal for those eager to use their culinary creativity while building a rewarding career in a company with a strong commitment to employee development and customer satisfaction.

Working as a Cake Decorator at Giant Eagle means engaging with customers by taking special orders, offering informed suggestions, and creating bakery items that become the centerpiece of their celebrations. You will handle department equipment such as mixers, scales, and airbrush tools and ensure proper inventory management through daily record-keeping and stock rotation. The role requires physical capability for tasks such as lifting up to 50 pounds and operating safely within health guidelines. The ideal candidate is at least 18 years old and either has completed 6 to 12 months of experience in a similar role or successfully completed the Giant Eagle Apprenticeship program. Giant Eagle supports growth and innovation, encouraging its Bakery Team Members to stay current on new products, trends, and decorating techniques.

Overall, this position offers much more than a job – it provides an opportunity to be part of a passionate team dedicated to crafting exceptional bakery products and building lifelong relationships with customers. If you are a motivated, creative individual who values teamwork, quality, and customer service, the Cake Decorator role at Giant Eagle presents a fulfilling path for your career advancement and personal growth.

Job Requirements

  • No high school diploma required
  • At least 18 years of age
  • Ability to lift up to 50 pounds
  • Completion of job specific skills assessment
  • 6 to 12 months of experience or apprenticeship completion
  • Ability to work flexible hours
  • Good manual dexterity and attention to detail

Job Qualifications

  • Satisfactory completion of job specific skills assessment
  • 6 to 12 months experience or successful completion of the Giant Eagle Apprenticeship program
  • Passion for creativity in food decoration
  • Ability to work well within a team
  • Good customer service and communication skills
  • Knowledge of food safety and sanitation regulations
  • Ability to follow recipes and prepare icing and products
  • Capable of handling bakery equipment safely

Job Duties

  • Fill tables and cases with cakes by taking product from prep area to sales area
  • Follow proper procedures to ensure store meets out-of-stock percentage goals
  • Apply merchandising principles that will help to generate sales as well as wow the guest
  • Take special orders from guests over the telephone and in person
  • Maintain quality of product for sale by checking sales area for dates and condition of product
  • Document and/or record daily known loss
  • Maintain safety as the top priority in all aspects of our work, for our Team Members, guests, and products
  • Provide exemplary customer service by greeting customers and ensuring they are able to locate the products they are looking for
  • Inspire your fellow Team Members and our guests with a passion for food and a willingness to go the extra mile to provide the best product
  • Properly handle products and equipment in accordance with food safety and safety guidelines to ensure a safe shopping environment
  • Maintain cleanliness of equipment, tables, utensils, floor, etc. to ensure that safety and sanitation regulations are met
  • Prepare and decorate product for the Bakery cases and displays, rotating product and ensuring code dating procedures are followed and only the freshest product is available for sale
  • Maintain proper safety and sanitation methods, emergency procedures, cleanups, steritech, proper lifting and housekeeping to ensure department standards are met
  • Accurately record special orders on Bakery products to ensure the customer is delighted with the finished product
  • Maintain department procedures, daily setups, order taking, understanding copyright policies and proper product rotation
  • Constantly stay on top of new product knowledge and procedures, such as product information by category, special orders, cake program, portion control, seasonal items and mixing colors
  • Ice and decorate cakes by taking prepared icing and applying to cake using spatulas and icing bags
  • Prepare icing and products for all cakes and other decorated items by reading recipes, measuring ingredients, and mixing product
  • Assist in maintaining Bakery backroom, cooler and freezer efficiency by unloading deliveries
  • Operate department equipment, including mixers, scales, airbrush gun, knives, cut gloves and personal protective equipment (anti-slip shoes)
  • Assist in other areas as required

Job Criteria

Experience

Entry Level (1-2 years)


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