
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
401(k) with Company Match
Employee stock ownership plan
weekly pay with direct deposit
Company paid life insurance
Company Paid Disability Insurance
Medical Plan with wellness benefits
dental plan
Paid holidays
Paid Vacations
Associate Offers
Job Description
Food City is a privately held, family-owned company with a long-standing commitment to running "the best store in town." Headquartered in Chattanooga, Tennessee, Food City operates as a grocery retailer dedicated to delivering quality products and exceptional customer service to the communities it serves. Known for its community-focused approach and employee-friendly culture, Food City values the contributions of its associates and actively encourages engagement with local civic organizations. The company offers a broad range of career opportunities across multiple disciplines such as baking, accounting, logistics, and customer service, making it a versatile workplace with options for diverse skill sets. One of the unique aspects of Food City is its employee stock ownership plan, through which more than 13% of the company is owned by its associates. This structure fosters a sense of ownership, pride, and motivation among employees. Additionally, Food City champions flexible scheduling to help associates balance their work and personal lives effectively.
About the Role: This position as a Food Service Associate at Food City involves working within the bakery and specialty foods departments to prepare, decorate, and maintain a variety of baked goods, including cakes, cupcakes, and cookies. The role is essential for ensuring that customers receive high-quality products along with courteous and efficient service. The associate will take telephone orders for specialty cakes, maintain product displays and cases, assist in inventory management and ordering, and ensure that all food products meet or exceed company standards. The job demands a commitment to maintaining cleanliness and organization in the work environment and requires an upbeat attitude that creates a positive atmosphere for both customers and coworkers. Associates should expect to be cross-trained in several food service responsibilities, highlighting the versatile nature of the role. The position requires on-site attendance during scheduled shifts, adherence to company time and attendance policies, and the physical and mental ability to perform the functions associated with bakery production and customer service. Food Service Associates will also engage directly with customers, providing a friendly, fun, and customer-focused service experience that supports Food City's mission. This role offers a weekly pay structure with direct deposit and is backed by strong company benefits geared towards associate well-being and satisfaction.
About the Role: This position as a Food Service Associate at Food City involves working within the bakery and specialty foods departments to prepare, decorate, and maintain a variety of baked goods, including cakes, cupcakes, and cookies. The role is essential for ensuring that customers receive high-quality products along with courteous and efficient service. The associate will take telephone orders for specialty cakes, maintain product displays and cases, assist in inventory management and ordering, and ensure that all food products meet or exceed company standards. The job demands a commitment to maintaining cleanliness and organization in the work environment and requires an upbeat attitude that creates a positive atmosphere for both customers and coworkers. Associates should expect to be cross-trained in several food service responsibilities, highlighting the versatile nature of the role. The position requires on-site attendance during scheduled shifts, adherence to company time and attendance policies, and the physical and mental ability to perform the functions associated with bakery production and customer service. Food Service Associates will also engage directly with customers, providing a friendly, fun, and customer-focused service experience that supports Food City's mission. This role offers a weekly pay structure with direct deposit and is backed by strong company benefits geared towards associate well-being and satisfaction.
Job Requirements
- Must be 18 years of age or older
- Ability to meet standard physical, mental, and visual demands
- Ability to understand and follow verbal and/or written instructions, perform routine and repetitive tasks and have constant contact/interaction with various levels of individuals on a daily basis
- Ability to attend on-site work during scheduled shifts to adhere to company time and attendance policies
Job Qualifications
- Must be 18 years of age or older
- Food service experience a plus, but not required
- Ability to meet standard physical, mental, and visual demands
- Ability to understand and follow verbal and/or written instructions, perform routine and repetitive tasks and have constant contact/interaction with various levels of individuals on a daily basis
- Ability to attend on-site work during scheduled shifts to adhere to company time and attendance policies
Job Duties
- Ensure efficient and courteous customer service at all times in support of the company mission to Run the Best Store in Town
- Maintain a positive attitude
- create an atmosphere of friendliness and fun through flexibility and teamwork
- Generate a positive, friendly, and fun working environment with a customer first initiative by greeting and speaking to customers, provide prompt, courteous, and efficient customer service
- Prepare and produce quality food & products to meet or exceed our customer & company expectations
- Decorate specialty cakes, including use of photo cake computer
- Decorate cupcakes and cookies
- Maintain cookie and cake cases
- Take telephone order for food and specialty cakes
- Maintain table cakes
- Assist in proper rotation and dating of Food Service products
- Responsible for maintaining product inventory and ordering
- Keep display case, workstation, and area around workstation neat and clean
- Make sure that all special cake orders are ready for delivery to customer at or before time
- Food Service Associates should expect to be cross trained in multiple areas with varying responsibilities
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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