Job Overview

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Employment Type

Full-time
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Work Schedule

Rotating Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible schedule
Training opportunities

Job Description

The hiring establishment is a reputable bakery and retail company known for its commitment to producing high-quality baked goods and providing exceptional customer service. This bakery specializes in a variety of items, including cakes, pastries, cupcakes, cookies, and other bakery products that adhere to strict quality standards and customer satisfaction guidelines. The company places a strong emphasis on maintaining a welcoming environment, freshness, and product availability while following all health and safety regulations. With a diverse team, the bakery fosters an inclusive work culture that values different backgrounds and experiences, ensuring a positive and productive atmosphere for both employees and customers.

The role of the Cake Decorator is vital within this bakery setting. This position involves producing high-quality decorated items and baked goods based on the companys standard product offerings. The Cake Decorator will be responsible for decorating cakes, pastries, cupcakes, cookies, and other bakery items, using both decoration kits and freehand decorating skills. In addition to decoration, this role supports daily operations in the bakery department, including processing customer orders, maintaining product freshness, and ensuring compliance with food safety and company policies.

This position is designed to increase customer confidence and loyalty by creating visually appealing and delicious products paired with courteous and knowledgeable customer service. The Cake Decorator contributes to merchandising efforts by ensuring that products are attractively displayed and meet company expectations for quality and value. They must also assist in baking and proofing merchandise, managing inventory, and adhering to safety and sanitation standards.

The Cake Decorator is expected to demonstrate leadership qualities such as promoting teamwork and communication among associates, while complying with all applicable laws and guidelines. Safety in the workplace is a top priority, with responsibilities including adhering to proper food handling practices, executing product recalls, and reporting unsafe conditions. This role requires a candidate who is detail-oriented, customer-focused, and capable of managing multiple tasks in a fast-paced bakery environment.

This is a retail bakery position that offers varied shifts to accommodate different scheduling needs. Candidates must be at least 18 years old and authorized to work in the United States. The role requires some physical activity, including standing, lifting, and using bakery equipment safely and effectively. The bakery values employees with strong interpersonal, communication, and customer service skills who can thrive under pressure and help maintain a clean, safe, and efficient work environment.

Job Requirements

  • Must be 18 years of age
  • Authorization to work in the United States or ability to obtain
  • Successful completion of pre-employment drug testing and background check
  • Ability to handle stressful situations
  • Operate bakery equipment according to guidelines
  • Strong customer service skills
  • Exceptional interpersonal, motivational and communication skills
  • Knowledge of basic math
  • Proficient with computer applications
  • Possession or ability to obtain Food Safety Certification within 180 days

Job Qualifications

  • High school diploma or GED
  • 0-3 years of relevant experience
  • Strong customer service skills
  • Exceptional interpersonal and communication skills
  • Knowledge of basic math
  • Ability to operate bakery equipment such as slicers, ovens, scales and knives
  • Proficient with computer applications related to bakery operations
  • Food safety certification or ability to obtain within 180 days

Job Duties

  • Produce high quality decorated items according to company standards
  • Decorate cakes, pastries, cupcakes, cookies and other bakery items using decoration kits and freehand skills
  • Assist in daily bakery operations including baking, proofing and inventory management
  • Provide courteous and knowledgeable customer service and assist with customer orders and special requests
  • Maintain fresh, appealing product displays according to merchandising plans
  • Ensure compliance with food safety and sanitation regulations and company policies
  • Promote teamwork, communicate effectively with associates and adhere to safety procedures

Job Criteria

Experience

Entry Level (1-2 years)


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