Job Overview
Compensation
Hourly
Range $13.00 - $16.75
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Training and Development
Job Description
This opportunity is offered by a franchisee of the Dairy Queen system, an independent business owner operating under the renowned Dairy Queen brand, which is known worldwide for its delicious ice cream treats and welcoming atmosphere. It is important to note that the hiring entity is the franchisee and not American Dairy Queen Corporation or International Dairy Queen, Inc. The franchisee conducts all employment decisions including hiring, wages, and hours. Dairy Queen has built its reputation on creating joyful and memorable experiences for fans of all ages through its signature products and exceptional customer service.
Working with a Dairy Queen franchisee means joining a team that is passionate about the brand and committed to delivering outstanding service in a fast-paced, fun environment. Employees are encouraged to take ownership of their roles, lead by example, and contribute positively to both customer experiences and team culture. This role focuses on more than just food preparation; it is about creating smiles and memorable stories for the customers who walk through the door.
The role of a Cake Decorator at Dairy Queen provides a unique opportunity to blend creativity with customer service excellence. Employees in this position act as brand ambassadors, showcasing professionalism and a dedication to high-quality cake decorating. Using various techniques including icing, gel, drawings, decorating kits, airbrushing, edible images, and lettering, the Cake Decorator brings fans' imaginations to life by artfully designing and assembling soft serve and Blizzard cakes. This role requires not only technical cake decorating skills but also enthusiasm in greeting and engaging with customers, answering their questions, and ensuring that every customer’s visit exceeds expectations.
The position demands a strong commitment to food safety and health standards, efficient preparation of products, and a positive attitude that enhances the team and customer environment. It also involves resolving customer concerns in a calm and effective manner while adhering to Dairy Queen’s service recovery protocols. Teamwork is vital, and this role emphasizes maintaining harmonious working relationships with both management and other team members.
If you are passionate about creativity, customer service, and working in a lively setting, this Dairy Queen franchisee is eager to welcome you to their team. This role offers employees the chance to showcase their cake decorating talents, contribute to a positive and clean environment, and help create exceptional moments for every fan of Dairy Queen. This is an excellent opportunity for individuals who thrive when interacting with others, enjoy fast-paced work environments, and appreciate taking pride in delivering quality results that brighten someone’s day.
Working with a Dairy Queen franchisee means joining a team that is passionate about the brand and committed to delivering outstanding service in a fast-paced, fun environment. Employees are encouraged to take ownership of their roles, lead by example, and contribute positively to both customer experiences and team culture. This role focuses on more than just food preparation; it is about creating smiles and memorable stories for the customers who walk through the door.
The role of a Cake Decorator at Dairy Queen provides a unique opportunity to blend creativity with customer service excellence. Employees in this position act as brand ambassadors, showcasing professionalism and a dedication to high-quality cake decorating. Using various techniques including icing, gel, drawings, decorating kits, airbrushing, edible images, and lettering, the Cake Decorator brings fans' imaginations to life by artfully designing and assembling soft serve and Blizzard cakes. This role requires not only technical cake decorating skills but also enthusiasm in greeting and engaging with customers, answering their questions, and ensuring that every customer’s visit exceeds expectations.
The position demands a strong commitment to food safety and health standards, efficient preparation of products, and a positive attitude that enhances the team and customer environment. It also involves resolving customer concerns in a calm and effective manner while adhering to Dairy Queen’s service recovery protocols. Teamwork is vital, and this role emphasizes maintaining harmonious working relationships with both management and other team members.
If you are passionate about creativity, customer service, and working in a lively setting, this Dairy Queen franchisee is eager to welcome you to their team. This role offers employees the chance to showcase their cake decorating talents, contribute to a positive and clean environment, and help create exceptional moments for every fan of Dairy Queen. This is an excellent opportunity for individuals who thrive when interacting with others, enjoy fast-paced work environments, and appreciate taking pride in delivering quality results that brighten someone’s day.
Job Requirements
- Communicate positively with fans and co-workers constantly during shifts
- Competent and proficient with cake decorating tools
- Cake decorator’s certificate and/or previous cake decorating work
- Practice established food handling procedures and meet any local health regulations
- Exhibit good manners, proper personal hygiene, and promptness
- Have fun and maintain a positive attitude at all times
Job Qualifications
- Competent and proficient with cake decorating tools
- Cake decorator’s certificate and/or previous cake decorating work
- Communicate positively with fans and co-workers constantly during shifts
- Practice established food handling procedures and meet local health regulations
- Exhibit good manners, proper personal hygiene, and promptness
- Have fun and maintain a positive attitude at all times
Job Duties
- Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance
- Bring to life fans’ imagination through the art of cake decorating
- Assemble and prepare soft serve and Blizzard cakes, including decorating with icing, gel, drawings, decorating kits, air brush, edible images, and letterings
- Enthusiastically greet and welcome fans to the Dairy Queen brand
- Strive to exceed fan expectations and deliver fan first service through timely and quality service
- Quickly and accurately prepare food products following restaurant, health, and safety standards
- Answer fan questions about product ingredients and preparation
- Calmly solve fan concerns and embrace Dairy Queen’s service recovery standards
- Be a willing team player and maintain a cooperative, harmonious working relationship with management and fellow team members
- Create and maintain a positive, safe, clean, and inviting environment for fans and team members
- At all times exhibit a genuine passion for excellence
- Perform other duties as assigned by management
Job Criteria
Experience
No experience required
Job Location
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