
Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible schedule
Career development opportunities
Job Description
The hiring company is a reputable establishment specializing in retail baked goods production and sales, operating a bakery department that adheres to high standards of quality and customer service. Known for offering a diverse assortment of bakery items such as cakes, pastries, cupcakes, and cookies, the company prides itself on delivering fresh, visually appealing, and delicious products that meet rigorous quality assurance criteria. The company emphasizes the importance of a welcoming and inclusive environment that embraces diversity, promotes teamwork, and ensures customer satisfaction with every interaction. The retail bakery department is a vital part of the company, responsible for producing and decorating goods that adhere to standardized recipes and decoration styles while maintaining compliance with food safety and regulatory standards.
This role is a Cake Decorator position within the bakery department, focused on creating high-quality decorated bakery items in alignment with company standards. The role involves accessorizing baked goods with various decoration techniques such as freehand decorating and using decoration kits to enhance the appeal of cakes and other products. This position requires an individual attentive to detail with a flair for creativity while maintaining consistent quality in product presentation. In addition to decorating, the Cake Decorator supports the daily operations of the bakery department, contributing to inventory management, quality control, and customer service. The role entails handling customer requests, including special orders, and ensuring customer satisfaction through personalized decoration services and prompt, knowledgeable assistance.
The Cake Decorator plays a significant role in fostering customer confidence and loyalty by consistently delivering products that meet freshness, quality, value, and visual appeal standards. Additionally, the role includes responsibilities related to the proper handling, storage, and inspection of bakery items to minimize waste and maintain compliance with safety regulations such as USDA and Department of Agriculture standards. This position promotes a culture of safety and teamwork by adhering to safety programs, food handling protocols, and operational guidelines while ensuring all associates work safely and efficiently. The role requires strong customer service skills, the ability to operate bakery equipment safely, and proficiency with computer applications related to bakery operations. It also involves maintaining cleanliness and organization within the department to support an efficient workflow.
The position offers varied shifts, providing flexibility in scheduling, and is suitable for individuals seeking a dynamic work environment where creativity and customer interaction are key. While experience in bakery operations or cake decorating is preferred, the company welcomes individuals at entry-level who demonstrate a strong willingness to learn, customer-focused attitude, and the ability to work collaboratively within a team. The company values diversity and inclusivity, encouraging candidates from all backgrounds to apply. This is an excellent opportunity for someone passionate about baking and decoration to join a professional team committed to quality and outstanding customer service.
This role is a Cake Decorator position within the bakery department, focused on creating high-quality decorated bakery items in alignment with company standards. The role involves accessorizing baked goods with various decoration techniques such as freehand decorating and using decoration kits to enhance the appeal of cakes and other products. This position requires an individual attentive to detail with a flair for creativity while maintaining consistent quality in product presentation. In addition to decorating, the Cake Decorator supports the daily operations of the bakery department, contributing to inventory management, quality control, and customer service. The role entails handling customer requests, including special orders, and ensuring customer satisfaction through personalized decoration services and prompt, knowledgeable assistance.
The Cake Decorator plays a significant role in fostering customer confidence and loyalty by consistently delivering products that meet freshness, quality, value, and visual appeal standards. Additionally, the role includes responsibilities related to the proper handling, storage, and inspection of bakery items to minimize waste and maintain compliance with safety regulations such as USDA and Department of Agriculture standards. This position promotes a culture of safety and teamwork by adhering to safety programs, food handling protocols, and operational guidelines while ensuring all associates work safely and efficiently. The role requires strong customer service skills, the ability to operate bakery equipment safely, and proficiency with computer applications related to bakery operations. It also involves maintaining cleanliness and organization within the department to support an efficient workflow.
The position offers varied shifts, providing flexibility in scheduling, and is suitable for individuals seeking a dynamic work environment where creativity and customer interaction are key. While experience in bakery operations or cake decorating is preferred, the company welcomes individuals at entry-level who demonstrate a strong willingness to learn, customer-focused attitude, and the ability to work collaboratively within a team. The company values diversity and inclusivity, encouraging candidates from all backgrounds to apply. This is an excellent opportunity for someone passionate about baking and decoration to join a professional team committed to quality and outstanding customer service.
Job Requirements
- Must be 18 years of age
- Authorization to work in the United States or the ability to obtain the same
- Successful completion of pre-employment drug testing and background check
- Strong customer service skills
- Exceptional interpersonal, motivational and communication skills
- Knowledge of basic math
- Ability to handle stressful situations
- Operate bakery equipment according to company guidelines
- Proficient with computer applications used in department operations
- Possession or ability to obtain Food Safety Certification within 180 days
Job Qualifications
- High school diploma or GED
- 0-3 years of relevant experience
- Strong customer service skills
- Exceptional interpersonal, motivational and communication skills
- Knowledge of basic math
- Ability to handle stressful situations
- Ability to operate bakery equipment such as slicers, ovens, scales, knives and pricing guns
- Proficiency with computer applications relevant to bakery operations
- Possession of Food Safety Certification or ability to obtain within 180 days
Job Duties
- Create a welcoming environment to increase customer confidence and loyalty
- Merchandize department per plan and maintain daily product availability and freshness
- Offer product samples, answer questions and assist customers with product selection
- Fulfill customer special orders and maintain organized order processing
- Decorate bakery items using decoration kits and freehand techniques
- Complete daily and weekly production tasks according to guidelines
- Inspect products for quality, freshness, and sell-by dates and take necessary actions
- Receive and unload deliveries and properly store products
- Stock and rotate department products to ensure freshness and minimize waste
- Maintain inventory awareness and report discrepancies
- Adhere to food safety guidelines and maintain temperature logs
- Promote teamwork and communicate departmental information
- Adhere to all safety, food handling, and sanitation standards
- Execute product recalls and ensure removal of affected items
- Report safety risks, accidents and illegal activities
- Ensure associates receive necessary safety training and use Personal Protective Equipment properly
- Maintain and report on equipment safety and repair needs
- Perform other job-related duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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