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Cake Decorator

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $12.50 - $16.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Career development opportunities
supportive work environment

Job Description

Giant Eagle is a well-established supermarket chain dedicated to delivering quality groceries and exceptional customer service. Known for its commitment to community and customer satisfaction, Giant Eagle combines a passion for freshness and quality with a focus on creating nourishing life moments for its customers. With an emphasis on teamwork, growth, and mutual respect, Giant Eagle provides a supportive and inclusive workplace where employees can build meaningful careers in a thriving retail environment. The company values continuous learning and development, encouraging team members to grow professionally and personally in various domains of the grocery business, including bakery services.

The Cake Decorator position at Giant Eagle plays a vital role in ensuring that the bakery department delivers visually stunning and delicious products to customers. This role is more than just decorating cakes; it involves a full spectrum of responsibilities aimed at maintaining the highest standards of food quality, safety, and customer satisfaction. As a Cake Decorator, you will be a key player in crafting beautiful pastries that become memorable parts of customers' celebrations and daily life. You will work as part of a team focused on building lasting customer relationships by understanding and exceeding their expectations through creative culinary presentation and excellent service.

A successful Cake Decorator at Giant Eagle brings enthusiasm and creativity to the role, paired with a strong teamwork ethic. You should be driven by a passion for the culinary arts, eager to learn and share knowledge about trends, techniques, and customer preferences. This position requires someone who values leadership development and takes pride in inspiring colleagues while delivering experiences that wow guests. To thrive here, you must have a clear vision of culinary creativity, from mastering icing techniques to applying merchandising principles that increase sales and customer enjoyment.

As part of the bakery team, your daily activities include preparing and decorating cakes, managing inventory with attention to freshness, handling special orders with care and precision, and ensuring the cleanliness and safety of the workspace. You will also be responsible for promoting product knowledge within the team, using proper food safety and sanitation methods, and supporting overall bakery operations including receiving deliveries and maintaining equipment. The role offers an excellent opportunity to gain hands-on experience in bakery decor and elevate your skills in a dynamic, customer-focused setting.

This is an inclusive job opportunity available to individuals 18 years or older who have completed basic apprenticeship training or have 6 to 12 months of relevant experience. The position requires physical capability to lift up to 50 pounds and a strong commitment to meeting Giant Eagle's high standards for quality, safety, and guest service. In return, Giant Eagle offers a supportive environment encouraging career growth, where passion for food and customer delight are recognized and rewarded. If you are creative, motivated, and thrive in a fast-paced bakery environment, this Cake Decorator role at Giant Eagle promises both personal and professional fulfillment.

Job Requirements

  • At least 18 years of age
  • Ability to lift up to 50 pounds
  • Completion of job specific skills assessment
  • 6 to 12 months related experience or completion of the Giant Eagle Apprenticeship program
  • Willingness to work in a fast-paced retail bakery environment
  • Ability to stand for extended periods
  • Strong teamwork and communication skills

Job Qualifications

  • Satisfactory completion of job specific skills assessment
  • 6 to 12 months experience or successful completion of the Giant Eagle Apprenticeship program
  • No high school diploma required
  • Ability to use bakery tools and equipment proficiently
  • Strong customer service skills
  • Creativity in cake design
  • Knowledge of food safety and sanitation practices

Job Duties

  • Fill tables and cases with cakes by taking product from prep area to sales area
  • Follow proper procedures to ensure store meets out-of-stock percentage goals
  • Apply merchandising principles that will help to generate sales as well as WOW the guest
  • Take special orders from guests over the telephone and in person
  • Maintain quality of product for sale by checking sales area for dates and condition of product
  • Document and/or record daily known loss
  • Maintain safety as the top priority in all aspects of our work, for our Team Members, guests, and products
  • Provide exemplary customer service by greeting customers and ensuring they are able to locate the products they are looking for
  • Inspire your fellow Team Members and our guests with a passion for food and a willingness to go the Extra Mile to provide the best product
  • Properly handle products and equipment in accordance with food safety and safety guidelines to ensure a safe shopping environment
  • Maintain cleanliness of equipment, tables, utensils, floor, etc. to ensure that safety and sanitation regulations are met
  • Prepare and decorate product for the Bakery cases and displays, rotating product and ensuring code dating procedures are followed and only the freshest product is available for sale
  • Maintain proper safety and sanitation methods, emergency procedures, cleanups, steritech, proper lifting and housekeeping to ensure department standards are met
  • Accurately record special orders on Bakery products to ensure the customer is delighted with the finished product
  • Maintain department procedures, daily setups, order taking, understanding copyright policies and proper product rotation
  • Constantly stay on top of new product knowledge and procedures, such as product information by category, special orders, cake program, portion control, seasonal items and mixing colors
  • Ice and decorate cakes by taking prepared icing and applying to cake using spatulas and icing bags
  • Prepare icing and products for all cakes and other decorated items by reading recipes, measuring ingredients, and mixing product
  • Assist in maintaining Bakery backroom, cooler and freezer efficiency by unloading deliveries
  • Operate department equipment, including mixers, scales, airbrush gun, knives, cut gloves and personal protective equipment (anti-slip shoes)
  • Assist in other areas as required

Job Criteria

Experience

Entry Level (1-2 years)


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