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Cake Decorator

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $12.50 - $16.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Career development opportunities
supportive work environment

Job Description

Giant Eagle is a leading grocery retail company known for its commitment to quality, service, and everyday value. Established with the vision to nourish life's moments both big and small, Giant Eagle stands out through its dedication to customer satisfaction and community involvement. As a prominent supermarket chain, Giant Eagle focuses on providing an exceptional shopping experience, combining fresh products, exceptional customer service, and a strong community connection. The company supports its team members by fostering a work environment built on mutual respect, compassion, and growth opportunities. Employees at Giant Eagle enjoy a culture that encourages teamwork, professional development, and a chance to make a meaningful difference. This supportive and inclusive atmosphere helps team members thrive and contribute to the company’s success in various roles throughout its stores and services.

The role of a Cake Decorator at Giant Eagle is both creative and essential, contributing significantly to the bakery department’s success. As a key player in ensuring the bakery's presentation and quality, the Cake Decorator crafts visually stunning and delicious cakes and pastries that captivate customers. Beyond the artistry involved, this position emphasizes unparalleled guest services, striving to exceed customer expectations and build lasting relationships through excellent service and quality products. Cake Decorators prepare and decorate bakery items, ensuring only the freshest and most appealing products are available for sale. The role is designed for team players who thrive in a collaborative environment and demonstrate a passion for food, creativity, and customer delight.

This position requires a blend of creativity, attention to detail, and a drive for excellence. Cake Decorators at Giant Eagle manage special orders, maintain bakery display cases, and adhere to strict safety and sanitation regulations, ensuring a safe and pleasant shopping environment for customers and staff alike. They engage with customers, provide knowledgeable suggestions, and inspire their colleagues with a passion for culinary arts. The role also entails handling equipment and bakery supplies with care, following company procedures, and staying updated on new products and decorating techniques. Giant Eagle’s Cake Decorators are recognized for their commitment to delivering not only high-quality baked goods but also an exceptional customer experience, making every occasion memorable for customers.

Employment with Giant Eagle as a Cake Decorator offers the chance to grow within an established company, develop leadership skills, and be part of a team that values creativity and collaboration. The role is suitable for individuals at least 18 years old who can lift up to 50 pounds, have completed relevant apprenticeship programs or possess 6 to 12 months of experience, and who are motivated to support and inspire their team members. By joining Giant Eagle’s bakery team, employees become part of a community that values innovation, service excellence, and continuous learning, all while contributing to the joy and satisfaction of customers through beautifully crafted and delicious baked creations.

Job Requirements

  • at least 18 years of age
  • ability to lift up to 50 pounds
  • satisfactory completion of job specific skills assessment
  • 6 to 12 months experience or successful completion of the Giant Eagle Apprenticeship program

Job Qualifications

  • satisfactory completion of job specific skills assessment
  • 6 to 12 months experience or successful completion of the Giant Eagle Apprenticeship program
  • no high school diploma required
  • ability to operate bakery equipment
  • knowledge of food safety and sanitation practices
  • excellent customer service skills
  • strong communication skills
  • creativity in cake decorating
  • ability to follow recipes and instructions
  • teamwork and collaboration skills

Job Duties

  • fill tables and cases with cakes by taking product from prep area to sales area
  • follow proper procedures to ensure store meets out-of-stock percentage goals
  • apply merchandising principles that will help to generate sales as well as wow the guest
  • take special orders from guests over the telephone and in person
  • maintain quality of product for sale by checking sales area for dates and condition of product
  • document and/or record daily known loss
  • maintain safety as the top priority in all aspects of work for team members, guests, and products
  • provide exemplary customer service by greeting customers and ensuring they can locate products
  • inspire fellow team members and guests with passion for food and willingness to go the extra mile
  • properly handle products and equipment in accordance with food safety and safety guidelines
  • maintain cleanliness of equipment, tables, utensils, and floors to meet safety and sanitation regulations
  • prepare and decorate product for bakery cases and displays, following code dating procedures to ensure freshness
  • maintain proper safety and sanitation methods, emergency procedures, cleanups, steritech, proper lifting, and housekeeping
  • accurately record special orders on bakery products
  • maintain department procedures, daily setups, order taking, copyright policies, and product rotation
  • constantly update knowledge on new products, procedures, cake program, portion control, and seasonal items
  • ice and decorate cakes using spatulas and icing bags
  • prepare icing and products by reading recipes, measuring ingredients, and mixing
  • assist in maintaining bakery backroom, cooler and freezer efficiency by unloading deliveries
  • operate department equipment including mixers, scales, airbrush guns, knives, and protective equipment
  • assist in other areas as required

Job Criteria

Experience

Entry Level (1-2 years)


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