Giant Eagle logo

Cake Decorator

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $17.50
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Work Schedule

Standard Hours
Flexible
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Benefits

Health Insurance
Vision Insurance
Dental Insurance
Paid personal time
Paid sick time
401(k) retirement savings plan
bonus potential
paid bereavement
Paid vacation
Paid holidays

Job Description

Giant Eagle is a leading grocery store and supermarket chain with a strong commitment to quality, service, and value. Founded with the goal of nourishing life's moments, both big and small, Giant Eagle has built a reputation based on compassion, care, and respect not only among Team Members but also within the communities they serve. The company offers a supportive and inclusive work environment where employees are encouraged to grow, win, and be better together. With a focus on building lifelong relationships with customers, Giant Eagle's emphasis on outstanding customer service and product excellence sets it apart in the retail food industry. The culture is one of teamwork, learning, and mutual respect, providing employees the opportunity to connect, learn, and develop meaningful careers.

The Cake Decorator role at Giant Eagle is a critical position within the Bakery team. As a Cake Decorator, you will be responsible for preparing and decorating cakes and other bakery products to ensure that only the freshest, most visually stunning, and delicious items are available for sale. This role requires a blend of artistic creativity, culinary expertise, and outstanding customer service skills. Being part of the Bakery team means you play an essential part in delighting customers through beautifully crafted cakes that become the centerpiece of celebrations and special occasions.

You will take special orders, decorate cakes using various techniques like icing application with spatulas and icing bags, and prepare icing and other decorative products by measuring and mixing ingredients accurately. The role also involves maintaining product quality, ensuring proper product rotation, and adhering to strict safety and sanitation guidelines in the bakery department. Teamwork is paramount in this position, as success comes from supporting your coworkers and inspiring one another.

In addition to cake decorating, you will engage with customers by providing knowledgeable and friendly service, answering questions, making product suggestions, and helping customers find the perfect bakery items for their needs. The role requires someone passionate about bakery trends, food artistry, and the bakery business itself—not just someone who enjoys food but a true culinary artist driven by innovation and customer delight.

The position requires individuals who are willing to continuously learn new techniques and product knowledge, work efficiently with bakery equipment like mixers, scales, and airbrush guns, and maintain a clean and safe work environment. Physical demands include lifting up to 50 pounds and standing for extended periods. To thrive in this role, you should be at least 18 years old and capable of passing a job-specific skills assessment or completing the Giant Eagle Apprenticeship program successfully.

The hiring range for this Cake Decorator position is $17.50 per hour. Eligible employees may receive a comprehensive benefits package that includes health, vision, and dental insurance, paid personal and sick time, 401(k) retirement savings with company match, bonus opportunities, bereavement pay, vacation time, and paid holidays. At Giant Eagle, the Cake Decorator is more than just a baker—they are a vital part of a team dedicated to delivering exceptional quality and service, fostering creativity, and making an impact in the lives of customers and the community alike.

Job Requirements

  • At least 18 years of age
  • ability to lift up to 50 pounds
  • satisfactory completion of job specific skills assessment
  • 6 to 12 months experience or successful completion of apprenticeship program
  • no high school diploma required

Job Qualifications

  • No high school diploma required
  • satisfactory completion of job specific skills assessment
  • 6 to 12 months experience or successful completion of Giant Eagle Apprenticeship program
  • ability to provide exemplary customer service
  • knowledge of food safety and sanitation guidelines
  • teamwork and communication skills
  • creativity in cake decorating
  • ability to operate bakery equipment
  • physical ability to lift up to 50 pounds
  • age at least 18 years

Job Duties

  • Fill tables and cases with cakes by taking product from prep area to sales area
  • follow proper procedures to ensure store meets out-of-stock percentage goals
  • apply merchandising principles that will help to generate sales as well as wow the guest
  • take special orders from guests over the telephone and in person
  • maintain quality of product for sale by checking sales area for dates and condition of product
  • document and/or record daily known loss
  • maintain safety as the top priority in all aspects of work
  • provide exemplary customer service by greeting customers and assisting with product location
  • inspire fellow team members and guests with passion for food and willingness to go the extra mile
  • properly handle products and equipment in accordance with food safety and safety guidelines
  • maintain cleanliness of equipment, tables, utensils, and floor
  • prepare and decorate products for bakery cases and displays
  • maintain proper safety and sanitation methods
  • accurately record special orders to ensure customer satisfaction
  • maintain department procedures and setups
  • stay on top of new product knowledge and procedures
  • ice and decorate cakes using spatulas and icing bags
  • prepare icing and products by measuring and mixing ingredients
  • assist in maintaining bakery backroom, cooler, and freezer efficiency
  • operate department equipment including mixers, scales, airbrush gun, knives, and safety equipment
  • assist in other areas as required

Job Criteria

Experience

Entry Level (1-2 years)


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