Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $18.75 - $1.00
Work Schedule
Day Shifts
Fixed Shifts
Benefits
Free Meals
Free parking
Company Discounts
Professional Development
volunteer opportunities
Uniform and dry-cleaning
Medical insurance
Job Description
MGM Resorts International, renowned worldwide for its exceptional entertainment, hospitality, and gaming experiences, presents an exciting career opportunity at its iconic Springfield, Massachusetts location. MGM Springfield is a vibrant casino resort that brings the magic of Las Vegas to the Northeast, offering guests everything from thrilling gaming options to luxury accommodations and diverse dining options. As part of the MGM Resorts family, the Springfield property is committed to excellence, innovation, and creating memorable moments for all its visitors. With a strong emphasis on diversity, inclusion, and community involvement, MGM Springfield provides an engaging work environment where employees are valued and empowered to grow.
The Casino Cage Cashier position at MGM Springfield offers dynamic, frontline involvement in the casino's bustling gaming floor operations. This role is instrumental in maintaining the smooth flow of financial transactions that support gaming activities and customer service excellence. Starting at $18.75 per hour, this role combines cash handling responsibilities with direct patron interaction, requiring accuracy, integrity, and a team-driven attitude. The Casino Cage Cashier handles chip bank transactions, cage credits, marker transactions, cashing checks, redeeming chips and tokens, and multiple other financial duties within a high-volume transactional environment. This position demands a strong ability to manage cash securely while delivering impeccable service in a fast-paced setting.
Beyond mere transaction processing, the Cage Cashier contributes significantly to the overall guest experience by assisting patrons with inquiries, issuing or surrendering safety deposit boxes, and supporting various gaming regulatory and operational compliance processes. The role requires familiarity with casino gaming operations and financial instruments such as foreign currency exchanges and ticket redemption procedures. Candidates must be comfortable working in a team-oriented environment and demonstrate proficiency in basic math skills to perform their duties effectively.
The Casino Cage Cashier role at MGM Springfield also offers substantial benefits and professional growth opportunities. Employees enjoy access to free meals, convenient parking, company discounts on hotels, dining, entertainment, and retail, as well as opportunities to participate in professional development and community volunteer programs. MGM Springfield nurtures an inclusive culture that champions employee well-being and recognizes the importance of balancing rewarding work experiences with personal development.
Overall, this position is ideal for individuals with prior high-volume cash handling experience, a commitment to customer service excellence, and a desire to thrive in the exciting casino industry. By joining MGM Springfield as a Casino Cage Cashier, you become part of a prestigious company that leads the entertainment sector with innovative, responsible gaming experiences and a vibrant, guest-focused atmosphere. If you are ready to play a critical role in the biggest show on Earth, this position invites you to step into the spotlight and contribute to the continued success and distinction of MGM Resorts International.
The Casino Cage Cashier position at MGM Springfield offers dynamic, frontline involvement in the casino's bustling gaming floor operations. This role is instrumental in maintaining the smooth flow of financial transactions that support gaming activities and customer service excellence. Starting at $18.75 per hour, this role combines cash handling responsibilities with direct patron interaction, requiring accuracy, integrity, and a team-driven attitude. The Casino Cage Cashier handles chip bank transactions, cage credits, marker transactions, cashing checks, redeeming chips and tokens, and multiple other financial duties within a high-volume transactional environment. This position demands a strong ability to manage cash securely while delivering impeccable service in a fast-paced setting.
Beyond mere transaction processing, the Cage Cashier contributes significantly to the overall guest experience by assisting patrons with inquiries, issuing or surrendering safety deposit boxes, and supporting various gaming regulatory and operational compliance processes. The role requires familiarity with casino gaming operations and financial instruments such as foreign currency exchanges and ticket redemption procedures. Candidates must be comfortable working in a team-oriented environment and demonstrate proficiency in basic math skills to perform their duties effectively.
The Casino Cage Cashier role at MGM Springfield also offers substantial benefits and professional growth opportunities. Employees enjoy access to free meals, convenient parking, company discounts on hotels, dining, entertainment, and retail, as well as opportunities to participate in professional development and community volunteer programs. MGM Springfield nurtures an inclusive culture that champions employee well-being and recognizes the importance of balancing rewarding work experiences with personal development.
Overall, this position is ideal for individuals with prior high-volume cash handling experience, a commitment to customer service excellence, and a desire to thrive in the exciting casino industry. By joining MGM Springfield as a Casino Cage Cashier, you become part of a prestigious company that leads the entertainment sector with innovative, responsible gaming experiences and a vibrant, guest-focused atmosphere. If you are ready to play a critical role in the biggest show on Earth, this position invites you to step into the spotlight and contribute to the continued success and distinction of MGM Resorts International.
Job Requirements
- High school diploma or GED
- One or more years of prior relevant experience in high-volume cash handling
- Ability to pass a basic math test
- Legal authorization to work in the United States
- Ability to maintain confidentiality and integrity
- Availability to work various shifts including nights, weekends, and holidays
Job Qualifications
- High school diploma or GED
- One or more years of prior relevant experience in high-volume cash handling
- Ability to pass a basic math test
- Strong customer service orientation
- Effective communication skills
- Ability to work in a fast-paced environment
- Familiarity with casino operations preferred
Job Duties
- Perform frontline entry level transactions, chip bank transactions, poker transactions, cage credit transactions and employee bank/window transactions
- Perform functions in a marker/IOU bank as well as High Limit cage
- may also service patron Kiosk/TRU units and employee Recycler/JetSafe units
- Cash all types of checks for patrons within the specified guidelines
- redeem chips/tokens, TITO (ticket in/ticket out) and Race and Sports tickets for patrons
- Conduct both Marker and Front Money transactions on patron accounts
- Redeem all acceptable types of foreign currencies
- Secure and document all recordable transactions made with company assets
- Complete electronic multiple transaction logs accurately, complete transaction logs manually, when necessary
- Assist patrons with general information upon request
- Issue or surrender safety deposit boxes
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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