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Barnes & Noble logo

Cafe Team Expert

Job Overview

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Compensation

Hourly
Range $22.75 - $1.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
flexible scheduling
Training and Development

Job Description

Barnes & Noble is an established and beloved bookstore chain known for being a gathering place for readers and a vibrant hub for the community. Each store combines an extensive selection of books with a welcoming café experience, creating an engaging atmosphere where customers can delight in both literature and refreshments. The company prides itself on its commitment to customer satisfaction, quality products, and an inviting environment that inspires a love of reading while fostering community connections. A Barnes & Noble bookstore is more than just a retail outlet; it is a cultural landmark where customers return time and again... Show More

Job Requirements

  • High school diploma or equivalent
  • previous barista or café experience preferred
  • ability to stand for extended periods
  • capability to perform repetitive bending and lifting
  • flexible availability including weekends and holidays
  • reliable and punctual attendance
  • strong interpersonal skills
  • willingness to work in multiple store locations if needed

Job Qualifications

  • Prior experience in food service or retail leadership
  • strong customer service skills
  • ability to coach and develop team members
  • knowledge of inventory management
  • proficiency in operating point-of-sale systems
  • excellent communication and organizational skills
  • understanding of food safety and sanitation standards

Job Duties

  • Maintain reliable attendance and punctuality
  • fill scheduling gaps and demonstrate flexibility
  • lead by example with positivity and energy
  • support and encourage the entire store team
  • provide exceptional customer service and model helpfulness
  • drive personal development and welcome feedback
  • communicate clearly as an active listener
  • prioritize resources and barista support
  • master drink-making and beverage presentation
  • maintain counter and floor displays
  • operate register efficiently and coach team
  • assist bookfloor team when possible
  • follow loss prevention procedures
  • manage inventory and submit monthly reports
  • ensure compliance with hygiene and safety guidelines
  • collaborate with Store Manager on café strategies and sales performance

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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