Cafe Supervisor

Elk Grove, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Hourly

Compensation

Hourly

Exact $26.75

Work Schedule

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life insurance

Employee assistance program

Vacation pay

Holiday pay

401(k) matching

Aflac Supplemental Insurance

Team member discount

Job Description

Maison Lodi is an exceptional cafe nestled in the vibrant culinary landscape of Lodi, California, a region celebrated for its rich agricultural heritage and thriving wine country culture. Maison Lodi is more than just a place to enjoy a meal; it is a gathering destination where the timeless traditions of French baking harmonize with the laid-back elegance of California's wine country lifestyle. Established under the expert guidance of acclaimed Chef Charlie Palmer and Appellation's Chief Culinary Director Thomas Bellec, Maison Lodi offers guests thoughtfully crafted menus that emphasize artisan breads, rotisserie-roasted dishes, and locally sourced wines. The ambiance of the cafe is both welcoming and beautifully appointed, making it an ideal spot for patrons seeking quality food and exceptional service in a relaxed yet sophisticated environment.

We are currently looking for a dedicated and passionate Cafe Supervisor to lead our front-of-house team and ensure the highest standards of guest service and operational excellence. This full-time position plays a critical role in the daily success of our cafe by managing and coordinating front-of-house activities seamlessly with the back-of-house team. The ideal candidate thrives in a fast-paced environment, demonstrates leadership through example, and maintains a strong commitment to quality and teamwork. Responsibilities include managing point-of-sale systems, overseeing opening and closing procedures, and supporting staff through training and development initiatives. This role also demands flexibility, as it requires availability during nights, weekends, and holidays.

Maison Lodi is part of the greater Appellation Lodi - Wine & Roses Resort and Spa, which stands as a leader in hospitality and culinary excellence within the San Joaquin region. The resort offers a idyllic setting for guests, featuring a blend of sophisticated culinary experiences and hospitality services aimed at making romantic getaways, special occasions, and business events memorable. The company fosters a culture of collaboration, quality, and genuine care for both guests and employees, providing ample opportunities for professional growth across various sectors including hospitality management, culinary arts, spa and wellness, event planning, and administration.

Located in the heart of Northern California's wine country, Lodi offers an exceptional quality of life characterized by a charming small-town atmosphere, excellent weather, abundant outdoor activities, and a slower pace of life. The cost of living in Lodi is notably more affordable than nearby metropolitan areas such as San Francisco, Los Angeles, and Napa, making it an attractive destination for professionals seeking career development combined with a balanced lifestyle. With convenient access to Sacramento, the Bay Area, and Lake Tahoe, Lodi is an ideal location for individuals and families looking to grow their careers while enjoying a high quality of life.

Join Maison Lodi as a Cafe Supervisor and become a key player in bringing a unique culinary experience to life in one of California's most beautiful and welcoming wine regions. You will have the opportunity to work within a passionate team that values integrity, excellence, and community, helping to create memorable experiences for our guests every day.

Job Requirements

2 plus years of supervisory experience in the food and beverage industry cafe or restaurant preferred or a lead barista
strong knowledge of food and beverage operations with a focus on consistency and quality
a hospitality-first mindset with the ability to thrive in a fast-paced high-profile environment
excellent communication skills with a friendly professional and approachable demeanor
highly organized detail-oriented and capable of multitasking effectively
a positive attitude and a natural ability to lead and inspire others
proficiency in POS systems and Microsoft Office Word Excel Outlook
ability to learn and maintain knowledge of cafe offerings procedures and service standards
ability to see with close vision have depth perception and ability to adjust focus to small numbers and words
enter data into a computer terminal operate standard office equipment and use telephone
ten key typing proficient
see and read a computer screen and printed matter with or without vision aids
hear and understand speech at normal levels and on the telephone
working in hot and cold outdoor conditions
be able to handle stress and have the mental capacity to do so under stressful times and situations
constant walking standing and repetitive use of hands arms and legs
frequent bending and bending of neck grasping pushing pulling and reaching below above and at shoulder level lifting of chairs and tables for reset of rooms
occasional twisting of neck power grasping climbing stairs while carrying trays and products
ability to lift up to 35 pounds bend stoop and reach
lift and carry equipment and supplies
constantly walking and standing for long periods up to 4 hours and ability to work in a fast-paced environment
walking over uneven ground and up and down stairs to service guests with or without reasonable accommodation

Job Qualifications

2 plus years of supervisory experience in food and beverage industry cafe or restaurant preferred or a lead barista
strong knowledge of food and beverage operations with focus on consistency and quality
hospitality-first mindset ability to thrive in a fast-paced high-profile environment
excellent communication skills with friendly professional and approachable demeanor
highly organized detail-oriented capable of multitasking effectively
positive attitude and natural ability to lead and inspire others
proficiency in POS systems and Microsoft Office Word Excel Outlook
ability to learn and maintain knowledge of cafe offerings procedures and service standards

Job Duties

Oversee daily front-of-house operations ensuring coordination with back-of-house team
plan organize and execute all FOH responsibilities including opening and closing procedures
manage POS systems including programming transactions and cash handling
maintain exceptional standards of cleanliness sanitation and safety in compliance with health regulations
communicate new menu items promotions and updates clearly across teams
lead coach and motivate team members to deliver friendly efficient and elevated guest service
proactively resolve guest concerns to ensure a positive and memorable experience