Cafe Matcha II PT Barista

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $20.00 - $26.50
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Work Schedule

Standard Hours
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Benefits

Wage
free shift drinks
Employee Discounts
growth opportunities
Therapy membership reimbursement
Employee Referral Bonuses
Creative team culture

Job Description

Cafe Matcha is a vibrant and innovative cafe concept under the esteemed Alfred brand, which first opened in 2013 with a mission to become the premier neighborhood coffee shop in Los Angeles. With over 20 locations across the city and beyond, Alfred has become synonymous with quality, community, and creativity in the coffee culture space worldwide. Cafe Matcha carries forth this legacy by focusing specifically on the art and culture of matcha, presenting it through a fresh, modern lens while inspired by the nostalgic charm of retro diners. This unique blend of tradition and innovation positions Cafe Matcha as a welcoming destination that offers elevated and exciting matcha experiences to both long-time enthusiasts and new consumers alike.

This opportunity is for a full-time Barista position at the Cafe Matcha II location in West Hollywood. Reporting directly to the Cafe Manager, this role is non-exempt and offers competitive compensation starting at $20.00 per hour plus tips, which typically range between $22.50 and $26.50 per hour. The Barista will be an integral part of the cafe team, responsible for delivering exceptional hospitality, crafting high-quality beverages, and maintaining an inviting and well-organized cafe environment. This position suits individuals passionate about customer service, eager to deepen their knowledge of matcha and tea culture, and comfortable working in a fast-paced, collaborative atmosphere.

Baristas at Cafe Matcha are more than beverage makers; they are the heart of the guest experience, crafting not only drinks but also a welcoming atmosphere through genuine engagement and attention to detail. They educate guests on the menu offerings, from the nuances of matcha sourcing and preparation to the flavor profiles of various drinks and food items. Additionally, they manage accurate order processing while maintaining composure during busy peak times. Teamwork is crucial, as baristas support daily operations including stocking, cleaning, and organizing to ensure the cafe operates efficiently and safely. Baristas also uphold the highest standards of safety and compliance, adhering strictly to company protocols on food safety, hygiene, and sanitation.

The ideal candidate brings 1 to 3 years of experience in a cafe or barista role, a strong passion for hospitality, excellent communication skills, and the ability to work well under pressure in a team environment. Flexibility to participate in periodic trainings and company events is essential, along with reliable attendance and a minimum commitment of three shifts per week. Physically, baristas must be able to lift up to 20 pounds, remain on their feet for extended periods, and demonstrate the manual dexterity required to operate cafe equipment safely and efficiently.

At Cafe Matcha, employees enjoy numerous benefits including competitive wages with tips, free shift drinks, employee discounts, growth and advancement opportunities, and support for mental health through therapy membership reimbursements. The supportive culture values creativity, collaboration, and a commitment to delivering memorable guest experiences. Joining Cafe Matcha means becoming part of a dynamic and forward-thinking team where your contributions directly impact the community and the continued success of the brand.

Job Requirements

  • Lift and carry up to 20 pounds without assistance
  • Move quickly and efficiently throughout the cafe in a fast-paced environment
  • Maintain strong close-range vision and attention to detail for drink preparation, cash handling, and order accuracy
  • Bend, squat, reach, and perform cleaning, stocking, and other operational tasks as needed
  • Remain on feet for extended periods throughout scheduled shifts
  • Comfortably operate a POS system, cash register, or tablet device to accurately process customer orders and payments
  • Demonstrate the hand dexterity and coordination needed to safely and efficiently operate espresso machines, steamers, grinders, and other cafe equipment while preparing beverages to company standards

Job Qualifications

  • 1-3 years of cafe, matcha, or barista experience
  • Passion for hospitality and creating positive customer experiences in a fast-paced, customer-facing environment
  • Strong communication, interpersonal, and relationship-building skills
  • Ability to thrive in a collaborative team setting while working efficiently under pressure
  • Positive attitude, strong work ethic, and eagerness to learn and grow
  • Flexibility to attend quarterly team meetings, trainings, or company events that may occasionally take place outside of regular scheduled shifts
  • Maintain reliable attendance and consistent availability, including a minimum commitment of three shifts per week

Job Duties

  • Welcome guests with warmth and hospitality
  • Educate and guide customers on menu offerings, matcha preparation, flavor profiles, and cafe products
  • Process orders accurately and maintain composure during busy service periods
  • Build genuine rapport with guests and contribute to a memorable cafe experience
  • Prepare consistent, high-quality beverages and food items in accordance with Cafe Matcha standards
  • Operate, clean, and maintain cafe equipment while ensuring all beverage and food preparation areas remain clean, organized, and sanitary
  • Collaborate effectively with team members through clear communication and active listening
  • Support daily cafe operations including stocking, cleaning, deliveries, and organization
  • Communicate operational issues or guest concerns to leadership in a timely manner
  • Follow all company procedures related to food safety, sanitation, hygiene, and cafe organization
  • Report safety hazards, incidents, or operational concerns to the management

Job Criteria

Experience

Mid Level (3-7 years)


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