Job Overview
Compensation
Hourly
Range $20.00 - $22.00
Benefits
401k
Paid Time Off
Paid sick leave
Medical insurance
Dental Insurance
Vision Insurance
accident insurance
Life insurance
Free coffee
employee discount
Job Description
James Coffee Company is a renowned specialty coffee establishment independently owned and operated in San Diego and Escondido, California. The company prides itself on crafting high-quality artisan roasted coffee with a strong commitment to quality, community, and exceptional customer service. They focus on producing unique, small-batch single-origin coffee beans as well as their own exclusive blends, using handcrafted roasting methods. Every step of the process, from selecting the coffee cherry to roasting, is carefully controlled to ensure customers enjoy the finest coffee experience possible. As a community-focused local destination, James Coffee creates a warm and inviting atmosphere for its guests and employees alike, making it a beloved spot for coffee enthusiasts and visitors alike.
The role of Cafe Manager at James Coffee Company is both challenging and rewarding, playing a pivotal part in the daily operations of the cafe. This hands-on position requires a leader who thrives in a fast-paced environment, with a passion for coffee and exceptional hospitality. The Cafe Manager leads the team in delivering outstanding service while maintaining high standards for product quality and customer satisfaction. Responsibilities include overseeing the daily workflow, supporting staff through coaching and development, managing inventory, and ensuring that the cafe runs smoothly and efficiently. They are also tasked with fostering a positive and engaging environment for both customers and team members. The role involves close communication with management to align staffing and scheduling needs, as well as handling any operational issues that arise.
This position offers hourly compensation between $20 and $22 plus tips and includes a comprehensive benefits package. Benefits include a 401k program, paid time off, paid sick leave, medical insurance with 50% coverage of employee premiums, dental, vision and accident insurance, employee-sponsored life insurance, a free bag of coffee every week, and a 50% discount on James Coffee merchandise. This competitive compensation and benefits package reflects the company’s dedication to supporting its employees and fostering a healthy work-life balance.
For individuals passionate about specialty coffee and who excel in leadership and customer service, this Cafe Manager role at James Coffee Company presents an excellent career opportunity. With a focus on quality, community, and exceptional service, employees at James Coffee can grow professionally while contributing meaningfully to a beloved local brand and coffee community.
The role of Cafe Manager at James Coffee Company is both challenging and rewarding, playing a pivotal part in the daily operations of the cafe. This hands-on position requires a leader who thrives in a fast-paced environment, with a passion for coffee and exceptional hospitality. The Cafe Manager leads the team in delivering outstanding service while maintaining high standards for product quality and customer satisfaction. Responsibilities include overseeing the daily workflow, supporting staff through coaching and development, managing inventory, and ensuring that the cafe runs smoothly and efficiently. They are also tasked with fostering a positive and engaging environment for both customers and team members. The role involves close communication with management to align staffing and scheduling needs, as well as handling any operational issues that arise.
This position offers hourly compensation between $20 and $22 plus tips and includes a comprehensive benefits package. Benefits include a 401k program, paid time off, paid sick leave, medical insurance with 50% coverage of employee premiums, dental, vision and accident insurance, employee-sponsored life insurance, a free bag of coffee every week, and a 50% discount on James Coffee merchandise. This competitive compensation and benefits package reflects the company’s dedication to supporting its employees and fostering a healthy work-life balance.
For individuals passionate about specialty coffee and who excel in leadership and customer service, this Cafe Manager role at James Coffee Company presents an excellent career opportunity. With a focus on quality, community, and exceptional service, employees at James Coffee can grow professionally while contributing meaningfully to a beloved local brand and coffee community.
Job Requirements
- Ability to work eight hours each day while on your feet
- Occasional lifting and/or moving of up to 40 pounds
- Fine hand manipulation for example: keyboarding, register screen use and latte art
- Specialty coffee experience
- Ability to maintain a pleasant disposition and sense of urgency with helping customers
- Capability to maintain effective relationships with coworkers and customers
- Detail-oriented, logical and methodological approach to problem solving
- Excellent interpersonal and customer service skills
- Ability to communicate effectively with others, including giving and receiving feedback
- Maintain regular and consistent attendance and punctuality
- Learn, understand, uphold and instill company values
Job Qualifications
- Specialty coffee experience
- Ability to maintain a pleasant disposition and sense of urgency with helping customers
- Capability to maintain effective relationships with coworkers and customers
- Detail-oriented, logical and methodological approach to problem solving
- Excellent interpersonal and customer service skills
- Ability to communicate effectively with others, including giving and receiving feedback
- Maintain regular and consistent attendance and punctuality
- Learn, understand, uphold and instill company values
Job Duties
- Work shifts on the floor to support business flow and daily schedules
- Maintain a strong, positive and engaging presence on the floor
- Monitor espresso drinks, batch brew coffee, fresh food items and tea to ensure the quality standard is maintained
- Lead and coach the team on quality standards
- Communicate to management any needs related to the coffeebar that should be addressed in the upcoming schedules
- Work with the coffeebar team to solve scheduling conflicts as they arise
- Ensure that there is a strong dialogue with management throughout each week to ensure that staffing needs and capabilities are being met with the barista and shift lead team
- Place weekly internal orders and keep track of inventory
- Work with coffeebar staff on an individual and group basis to ensure that staff are confident in their drink preparation skills
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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