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Grand Central Bakery logo

Cafe Manager (Eastlake)

Job Overview

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Employment Type

Full-time
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Compensation

Salary
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Work Schedule

Flexible
Weekend Shifts

Job Description

Grand Central Bakery is a pioneering artisan bakery that began a bread revolution in 1989 by introducing rustic artisan loaves to tables across the Northwest. Renowned for its commitment to quality and sustainability, the bakery uses high-quality local and sustainable ingredients, reflecting its dedication to good business practices and environmental stewardship. The company is a Certified B Corporation, emphasizing its role within a global movement of organizations that leverage business as a force for good, investing deeply in the communities and employees they serve. The bakery takes pride in fostering a workplace culture that prioritizes values, sustainability, and community engagement... Show More

Job Requirements

  • Must be at least 18 years old
  • ability to read, write, and speak English
  • valid Food Handler's Card
  • experience in food service health department compliance
  • knowledge of all cafe floor positions including customer service and barista
  • computer proficiency
  • experience managing financial and operational aspects of a cafe
  • strong problem-solving and decision-making skills
  • excellent organizational and planning abilities
  • flexible schedule with availability for weekends and extra hours
  • commitment to diversity, equity, and inclusion
  • ability to work in environments with wheat and grain dust exposure

Job Qualifications

  • Three or more years' experience managing in a restaurant or fast casual environment
  • experience coaching, training, and mentoring teams
  • intermediate computer skills including Microsoft Office
  • proficiency with retail point-of-sale systems (Square preferred) and HRIS/ATS/Payroll systems
  • knowledge of health department food service regulations
  • expertise in customer service, barista, and sandwich production stations
  • ability to analyze profit and loss statements
  • enthusiasm for open book management principles preferred
  • strong leadership and communication skills
  • knowledge of safety protocols and practices

Job Duties

  • Oversee cafe operations and uphold company mission and values
  • recruit, train, and develop cafe staff
  • maximize sales and ensure profitability through budget management and KPI analysis
  • maintain a welcoming cafe environment and uphold health and safety standards
  • provide exceptional customer service and lead by example on the floor
  • control costs including payroll, waste, and purchasing
  • enforce company policies and handle staff performance issues
  • foster an inclusive and diverse workplace culture
  • build strong community and internal relationships
  • manage communication flow and promote positive team engagement
  • solve problems proactively and promote continuous improvement
  • set team priorities aligned with strategic goals
  • inspire and motivate team with clear expectations and recognition
  • ensure understanding and achievement of financial goals
  • support environmental and community initiatives

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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