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Cafe Manager - D.C. Uline

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $64,000.00 - $96,000.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
vision coverage
Disability insurance
Health savings account
Flexible spending account
Tuition Reimbursement
401k Match
fertility assistance
Childcare assistance
Parental leave
Paid Time Off
Wellness resources
Employee assistance program
Fitness Discounts
On-site Gym access

Job Description

Chobani is a pioneer in the food industry, known for its commitment to creating high-quality, nutritious food accessible to all while supporting and uplifting communities worldwide. Founded in 2005 by Hamdi Ulukaya, the company has grown from a small yogurt brand into a diversified food powerhouse that includes yogurt, oat milk, and creamers. Chobani's products are recognized for their natural ingredients and lack of artificial preservatives, with the yogurt brand holding the title as America's No. 1 yogurt. Beyond dairy, Chobani expanded its portfolio by acquiring La Colombe, a leading coffee roaster with a focus on quality craftsmanship and social impact, offering cold-pressed espresso and lattes on tap at cafes nationwide, as well as ready-to-drink coffee beverages at retail. The acquisition of Daily Harvest further broadened Chobani's reach into the ready-to-make meal space, reinforcing its mission of making good food for all. The company's philosophy centers on using food as a force for good by prioritizing humanity, ethical practices, and philanthropy. Chobani manufactures products in multiple locations including New York, Idaho, Michigan, and Australia, distributing products across North America and several international markets. The company also emphasizes diversity, equity, and inclusion in its hiring practices and workplace culture, ensuring equal opportunity for all applicants regardless of background.

The Cafe Manager role at D.C. Uline under the Chobani umbrella is a dynamic leadership position designed for individuals who blend a passion for exceptional coffee, superb customer service, and effective team management. Based in Washington, DC, this full-time position is ideal for someone with a strong organizational mindset, leadership experience, and a genuine enthusiasm for hospitality. The Cafe Manager will be responsible for leading the daily operations of the cafe, maintaining high standards of quality and service, and ensuring the cafe environment aligns with Chobani's values of kindness, respect, efficiency, deliciousness, and cleanliness. This role requires overseeing staff training, inspiring the team to deliver memorable customer experiences, and helping to drive sales and business growth through strategic inventory management, scheduling, and financial reporting.

In this position, the Cafe Manager plays a critical role in cultivating a welcoming and efficient cafe atmosphere. Key responsibilities include motivating and supporting baristas to embrace the La Colombe mission and coffee culture, managing compliance with health and safety regulations, and maintaining optimal inventory and merchandising standards. The Manager also acts as a hands-on leader who turns first-time guests into loyal patrons through warm hospitality, education, and engagement with the coffee community. This role demands a high level of multitasking and adaptability, especially during busy hours, and offers a competitive salary range from $64,000 to $96,000 plus bonuses, equity, and comprehensive benefits.

Chobani supports its employees with a robust benefits package that includes medical, dental, and vision coverage, disability insurance, health savings and flexible spending accounts, tuition reimbursement, 401(k) matching, fertility and childcare assistance, generous parental leave, wellness programs, and paid time off. This comprehensive support fosters a healthy, motivated, and balanced workforce committed to upholding the company’s mission and values. With a culture of respect and inclusion, the Cafe Manager role is not just a job but a chance to be part of a company that values food as a force for good and hospitality as a key ingredient of success. If you are passionate about coffee, leadership, and delivering outstanding guest experiences in a collaborative and supportive environment, this opportunity with Chobani at the D.C. Uline cafe is an ideal match.

Job Requirements

  • Experience in customer service, retail, hospitality with customer-facing focus
  • ability to stand for long periods and lift up to 50 lbs
  • frequent walking, bending, reaching, and twisting
  • pride in teamwork and embodying principles of kindness, respect, deliciousness, efficiency, and cleanliness

Job Qualifications

  • At least 5 years of leadership experience in food service or retail
  • experience managing a cafe or coffee shop is a plus
  • strong organizational and multitasking skills
  • ability to motivate and inspire a team
  • excellent communication and interpersonal skills
  • familiarity with health and safety regulations
  • proactive and hands-on leadership approach

Job Duties

  • Inspire, train, and support your team to deliver stellar service and unforgettable coffee experiences
  • turn first-time guests into loyal regulars with warm hospitality and attention to detail
  • contribute ideas to improve the menu and promote employee engagement
  • assist in managing daily cafe operations ensuring high standards of food and beverage preparation, presentation, and service
  • ensure compliance with health and safety regulations
  • report and address safety, harassment, injury, or other issues immediately
  • cultivate and create an environment passionate about hospitality
  • educate baristas on the La Colombe mission and coffee culture
  • build relationships with guests by communicating warmly and authentically
  • seek opportunities to engage with guests
  • deliver timely, professional, and knowledgeable service
  • exceed guest expectations
  • oversee inventory operations including ordering, stocking, and merchandising
  • maintain optimal inventory levels
  • manage opening and closing procedures, financial reporting
  • assist in developing strategies to drive business growth
  • develop and maintain a weekly schedule that is efficient, cost-effective, and deploys baristas effectively

Job Criteria

Experience

Expert Level (7+ years)


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