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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $25.00 - $28.00
Work Schedule
Flexible
Weekend Shifts
Benefits
flexible scheduling
401(k)
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Sick Time
Employee assistance program
Employee Discounts
Growth opportunity
Job Description
Top Pot is a renowned café known for its commitment to quality, consistency, and exceptional customer service. As a company deeply rooted in its Core Values of Fun, Ambition, Commitment, Excellence, and Team, Top Pot prides itself on creating an engaging and rewarding environment for both employees and customers. The café has established a strong reputation for delivering delightful products and experiences, making it a beloved destination for those who appreciate high-quality coffee and baked goods. Employees at Top Pot are encouraged to embody these values daily, fostering a positive culture that emphasizes team collaboration and personal growth.
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Job Requirements
- 2 plus years of leadership experience (food/retail preferred)
- A hands-on leader who enjoys working alongside their team
- Strong communication and organizational skills
- Ability to stay calm, problem-solve, and make decisions in a fast-paced environment
- Basic computer skills and ability to learn POS systems
- Food Handler's Permit (or ability to obtain)
Job Qualifications
- 2 plus years of leadership experience (food/retail preferred)
- A hands-on leader who enjoys working alongside their team
- Strong communication and organizational skills
- Ability to stay calm, problem-solve, and make decisions in a fast-paced environment
- Basic computer skills and ability to learn POS systems
- Food Handler's Permit (or ability to obtain)
Job Duties
- Lead with a guest first mindset, stepping in to support the team and ensure a great experience every time
- Demonstrate strong customer service while coaching and developing others
- Create a positive, team-focused environment and build strong working relationships
- Run daily café operations, including shift execution, cash handling, and maintaining company standards
- Support hiring, training, and performance management in partnership with the District Manager
- Manage product levels, ordering, and quality to ensure consistency and minimize waste
- Monitor key areas of the business such as labor, sales, and overall café performance
- Maintain cleanliness, organization, and safety in accordance with company and health standards
- Work a flexible schedule, including opening, closing, weekends, and holidays
- Occasionally lift and move up to 25 pounds and be active for the duration of shifts
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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