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Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Job Description
Urban Air Adventure Parks is the leading innovator in the indoor adventure park industry, recognized globally as the largest operator of location-based entertainment venues. Founded and headquartered in Dallas, Urban Air has revolutionized the concept of adventure parks by creating safe, engaging, and dynamic environments where families and children can have fun, challenge themselves, and build unforgettable memories. Their parks cater to a wide range of ages and interests, offering everything from trampolines and climbing walls to ropes courses and virtual reality experiences. The company's mission centers around encouraging kids to aim higher by trying new activities and pushing their... Show More
Job Requirements
- ability to lead, motivate and empower team members
- ability to align team members with Urban Air culture by balancing seriousness and having fun
- ability to take initiative
- excellent interpersonal and communication skills
- ability to recognize problems and problem-solve
- ability to set goals and convert plans into action
- ability to see patterns in performance and strategize solutions
- exercise good judgment in decision making
- open to feedback and self-improvement
- ability and willingness to hold oneself accountable for high personal standards of conduct and professionalism
- serve as a role model by demonstrating and upholding Urban Air policies and standards
Job Qualifications
- minimum of high school diploma or equivalent required, some college preferred
- minimum of two (2) years’ previous F&B experience (quick service and/or restaurant experience)
- 1-3 years’ management experience in the hospitality field preferred
- must be available Friday-Saturday-Sunday-Monday
- must have a current ServSafe or similar Food Handling Certification, or be willing to attain within the first 30 days of employment
Job Duties
- support the proper execution of all processes, systems, and standards
- ensure all deliveries are received correctly and logged
- maintain effective inventory control, storage, and rotation to minimize wastage
- manage the Urban Café Team, ensuring they always work to the expected standards
- adhere to scheduled shifts and be willing to stay beyond when business or circumstances dictate
- train the Urban Café Team in preparing the full menu and the front of house staff in preparing drinks and ready-to-eat foods to the consistently high standard required
- establish and maintain a high standard for the Urban Café Team regarding punctuality, attendance, and attitude and ensure these standards are always maintained
- establish and maintain a high standard and good example for the Urban Café Team regarding cleanliness and hygiene, including a regular deep clean schedule
- maintain a clear, well-organized and easy-to-access Urban Café
- handle guest concerns pertaining to the Urban Café
- participate in regular staff meetings and training as and when required
- other duties as tasked by General Manager
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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