Café Manager

Million Air is a distinguished luxury fixed-base operator (FBO) company specializing in providing premier services to private and corporate aviation clients. Renowned for its commitment to excellence and exceptional customer experience, Million Air operates across various airports with an emphasis on professionalism, integrity, and personalized service. The company prides itself on fostering a high-quality work environment, adhering to a philosophy that resonates with its motto, "We are Ladies and Gentlemen, serving Ladies and Gentlemen." This ethos reflects in every interaction with customers, co-workers, and team members, ensuring that all employees embody the highest standards of respect and courtesy.

The Cafe Manager position at Million Air is a vital role overseeing the entirety of operations within the company’s cafe facility. This individual will be responsible for managing day-to-day activities related to food service, customer relations, and team supervision within a professional kitchen environment. The Cafe Manager will utilize deep knowledge of menu items and company products to provide impeccable customer service internally to employees such as pilots and externally to visiting patrons. Reporting directly to the General Manager, the Cafe Manager acts as a critical link between the kitchen staff, service team, and customer base, maintaining smooth, efficient, and high-quality operations.

This role requires strong leadership capabilities, excellent communication skills, and a robust understanding of food safety and culinary preparation. Responsibilities include greeting customers warmly, supervising cafe employees, developing and updating menus in collaboration with the General Manager, ordering and monitoring food supplies, and ensuring pricing structures reflect cost and quality standards. This position also entails opening and closing duties that cover food preparation and facility cleanliness. Moreover, the Cafe Manager will handle sales transactions, maintain an inviting dining area, and promptly address service failures or customer concerns.

Working at Million Air as a Cafe Manager means joining a team that values punctuality, dependability, and living the company’s core values. The ideal candidate will be outgoing and customer-focused, fostering positive interactions to enhance the overall service experience. Physical demands include the ability to lift up to 25 pounds and stand or move continuously throughout the workspace. The working schedule includes evenings, occasional weekends, and company holidays, reflecting the dynamic nature of the aviation business and its associated hospitality services.

The compensation for this position ranges from $21.00 to $22.00 per hour, dependent on experience. Million Air offers a comprehensive benefits package, including medical, dental, and vision coverage, a matching 401(k) retirement plan, paid time off, and performance-based bonuses, emphasizing the company’s commitment to employee well-being and reward. As an equal opportunity employer, Million Air encourages applications from all qualified candidates and welcomes diversity in its workforce. This role does not require travel and emphasizes compliance with health and safety standards governed by national food protection regulations.