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Blue Bottle Coffee logo

Cafe Leader (General Manager)

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $34.50 - $39.30
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Coffee training
Specialty Coffee Association membership
401(k)
Paid Time Off
employee discount
shift drinks
Flexible spending account
Commuter Benefits
Employee assistance program

Job Description

Blue Bottle Coffee is a premier specialty coffee roaster and retailer with a mission to connect people around the world to delicious coffee. Established with a commitment to excellence and sustainability, Blue Bottle elevates the craft of coffee from seed to cup, focusing on quality, environmental stewardship, and community. This company has built a reputation for creating exceptional coffee experiences through a meticulous approach to sourcing, roasting, and brewing, all while nurturing a sustainable future for its people, the business, and the planet. With a culture that values inclusion, collaboration, and continuous learning, Blue Bottle is a leading name in... Show More

Job Requirements

  • 2+ years of retail/hospitality experience with a strong preference for coffee, food, and beverage
  • 2+ years of leadership experience leading a team of 10+ people
  • completed Blue Bottle Academy’s Barista training and validation program or will complete it within 90 days post-hire
  • existing Food Safety Certification required for the state you will be working in and for your specific role, or will obtain it within 30 days post-hire
  • this is an on-site position
  • you must have a flexible schedule and be available to work mornings, evenings, weekends, and holidays
  • ability to smell and taste
  • ability to listen and speak

Job Qualifications

  • 2+ years of retail/hospitality experience with a strong preference for coffee, food, and beverage
  • 2+ years of leadership experience leading a team of 10+ people
  • proven experience in hiring, training, and developing team members
  • completed Blue Bottle Academy’s Barista training and validation program or will complete it within 90 days post-hire
  • existing Food Safety Certification required for the state you will be working in and for your specific role, or will obtain it within 30 days post-hire
  • a strong understanding of a profit and loss statement and knowledge of how to impact it
  • comfort using computer programs, especially Google Drive tools (Sheets, Docs, Calendar)
  • ability to smell and taste
  • ability to listen and speak

Job Duties

  • build, develop, inspire, and retain an incredible team by providing direct feedback, offering coaching and mentorship, conducting regular development check-ins, and leading performance management activities to nurture individual and collective growth
  • dedicate yourself to ensuring every guest enjoys an exceptional experience by leading from the front, inspiring and empowering your team to exceed guest expectations consistently, and turning each visit into a memorable occasion
  • manage the cafe's day-to-day operations, overseeing critical operations such as ordering, writing schedules that align with the dynamic needs of the team and business, banking procedures, and meticulously reviewing and approving payroll to ensure a seamless and accurate operational flow
  • lead the cafe team by setting a high bar for performance metrics, ensuring the continual surpassing of targets in sales, guest satisfaction, and overarching cafe goals
  • motivate team members to actively contribute towards achieving our company-wide sustainability goals, fostering a sense of purpose and shared commitment to environmental responsibility
  • champion a work culture that prioritizes safety and respect
  • foster an environment where each team member feels secure and valued, ensuring the workplace becomes a hub for collaboration, creativity, and mutual respect
  • collaborate seamlessly with other Blue Bottle teams and your Area Leader to craft creative initiatives that engage the local community, strengthen relationships with regular guests, and extend a warm welcome to newcomers

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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