Job Overview
Compensation
Hourly
Range $15.00 - $18.25
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Training and Development
team events
Job Description
Urban Air is the preeminent indoor adventure park and the market leader in location-based entertainment. Founded and headquartered in Dallas, Texas, the company has pioneered the adventure park concept and grown to become the largest operator of adventure parks worldwide. Urban Air Adventure Parks are designed to provide thrilling entertainment experiences for families and individuals, emphasizing active fun with safety as a priority. Their parks include a variety of attractions such as trampolines, climbing walls, obstacle courses, and other engaging activities that encourage guests to be active and adventurous while creating lasting memories.
Urban Air Columbus, GA, is part of this dynamic brand and is committed to delivering excellent guest experiences through friendly service and well-maintained facilities. The company fosters a culture where employees are encouraged to grow and develop their skills while having fun at work. As an equal opportunity employer, Urban Air Columbus, GA values diversity, integrity, and teamwork among its team members.
The role of CafLEAD at Urban Air Columbus is a pivotal position responsible for managing the day-to-day operations of the Urban Air Caf. This role requires a hands-on approach, as much of the work involves preparing and serving food directly in the kitchen and service area. The CafLead oversees the shift responsibilities, ensuring that all Caf Team Members perform to the highest standards, delivering quality food and customer service with speed and efficiency.
The ideal candidate for the CafLead role must be able to work under pressure, keep a positive and professional attitude, and maintain a friendly demeanor with guests and staff. This leadership role involves training staff on menu preparation, drink making, and upholding cleanliness and hygiene standards throughout the Caf. The CafLead also manages inventory, handles deliveries, and addresses guest concerns promptly, especially when the CafManager is unavailable.
This position offers an opportunity to develop strong leadership skills within a vibrant, interactive environment focused on fun and guest satisfaction. Candidates should expect to work varied shifts, including days, nights, and weekends, with the flexibility to stay beyond scheduled hours when necessary. The role requires physical stamina for standing for long periods and handling moderate lifting duties.
The employment type is typically full-time, and while the salary details are not explicitly provided, compensation aligns with industry standards for similar roles within food and beverage management at entertainment venues.
This position is perfect for someone passionate about food service, eager to lead a team, and thrive in a fast-paced, friendly environment where fun meets professionalism. The CafLead is a key part of making sure every guest at Urban Air enjoys their experience to the fullest. If you enjoy working with people, leading by example, and have a genuine enthusiasm for food and service, this role offers rewarding career potential in a growing company.
Urban Air Columbus, GA, is part of this dynamic brand and is committed to delivering excellent guest experiences through friendly service and well-maintained facilities. The company fosters a culture where employees are encouraged to grow and develop their skills while having fun at work. As an equal opportunity employer, Urban Air Columbus, GA values diversity, integrity, and teamwork among its team members.
The role of CafLEAD at Urban Air Columbus is a pivotal position responsible for managing the day-to-day operations of the Urban Air Caf. This role requires a hands-on approach, as much of the work involves preparing and serving food directly in the kitchen and service area. The CafLead oversees the shift responsibilities, ensuring that all Caf Team Members perform to the highest standards, delivering quality food and customer service with speed and efficiency.
The ideal candidate for the CafLead role must be able to work under pressure, keep a positive and professional attitude, and maintain a friendly demeanor with guests and staff. This leadership role involves training staff on menu preparation, drink making, and upholding cleanliness and hygiene standards throughout the Caf. The CafLead also manages inventory, handles deliveries, and addresses guest concerns promptly, especially when the CafManager is unavailable.
This position offers an opportunity to develop strong leadership skills within a vibrant, interactive environment focused on fun and guest satisfaction. Candidates should expect to work varied shifts, including days, nights, and weekends, with the flexibility to stay beyond scheduled hours when necessary. The role requires physical stamina for standing for long periods and handling moderate lifting duties.
The employment type is typically full-time, and while the salary details are not explicitly provided, compensation aligns with industry standards for similar roles within food and beverage management at entertainment venues.
This position is perfect for someone passionate about food service, eager to lead a team, and thrive in a fast-paced, friendly environment where fun meets professionalism. The CafLead is a key part of making sure every guest at Urban Air enjoys their experience to the fullest. If you enjoy working with people, leading by example, and have a genuine enthusiasm for food and service, this role offers rewarding career potential in a growing company.
Job Requirements
- Ability to lead, motivate and empower team members
- ability to align team members with Urban Air culture by balancing seriousness and having fun
- willingness to take initiative
- excellent interpersonal and communication skills
- ability to recognize problems and problem-solve
- ability to set goals and convert plans into action
- ability to see patterns in performance and strategize solutions
- exercise good judgment in decision-making
- ability to be open to feedback and self-improvement
- ability and willingness to hold oneself accountable for high personal standards of conduct and professionalism
- serve as a role model by demonstrating and upholding Urban Air policies and standards
Job Qualifications
- Minimum of high school diploma or equivalent required, some college preferred
- minimum of six months to one year of prior food and beverage experience in quick service and/or restaurant experience
- one year of leadership experience preferred
- must have a current ServSafe or similar food handling certification, or be willing to get one within the first 30 days of employment
Job Duties
- Support the proper execution of all processes, systems, and standards
- ensure all deliveries are received correctly and logged in the event the CafManager is not present at the time of delivery
- maintain storage and rotation to minimize wastage
- manage the CafTeam ensuring they always work to the expected standards
- adhere to scheduled shifts and have the willingness to stay beyond when business or circumstances dictate
- train CafTeam in preparing the full menu and the front of house staff in preparing drinks and ready-to-eat foods to the consistently high standard required
- set a high standard and good example for the CafTeam regarding punctuality, attendance, and attitude
- set a high standard and good example for the CafTeam regarding cleanliness and hygiene including a regular deep clean schedule
- maintain well-organized and easy-to-access Caf and storage areas
- handle guest concerns regarding the Caf in absence of the CafManager
- participate in regular staff meetings and training as and when required
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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