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Job Overview
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Training and Development
flexible scheduling
Career advancement opportunities
Job Description
Urban Air Adventure Parks is a leading indoor adventure park company, renowned for pioneering the adventure park concept and being the largest operator of location-based entertainment parks globally. Headquartered in Dallas, Urban Air is committed to creating fun and challenging environments that encourage kids and families to aim higher and achieve goals they never thought possible. The company emphasizes providing a thrilling yet safe environment where guests can experience innovative activities and foster memories that last a lifetime. Urban Air's corporate culture centers around inclusivity, fun, and excellence, with a dedication to employee development and customer satisfaction. The Spanish Fort... Show More
Job Requirements
- ability to lead, motivate and empower team members
- ability to align team members with Urban Air culture by balancing seriousness and having fun
- willingness to take initiative
- excellent interpersonal and communication skills
- ability to recognize problems and problem-solve
- ability to set goals and convert plans into action
- ability to see patterns in performance and strategize solutions
- exercise good judgment in decision-making
- ability to be open to feedback and self-improvement
- ability and willingness to hold oneself accountable for high personal standards of conduct and professionalism
- serve as a role model by demonstrating and upholding Urban Air policies and standards
- work days, nights, and/or weekends as required
- work in noisy, fast-paced environment with distracting conditions
- move about facility and stand for long periods of time
- lift and carry up to 30 lbs.
Job Qualifications
- minimum of high school diploma or equivalent required, some college preferred
- minimum of six months to one year of prior food and beverage experience (Quick Service and/or restaurant experience)
- one year of leadership experience preferred
- must have a current ServSafe or similar food handling certification, or be willing to get one within the first 30 days of employment
Job Duties
- support the proper execution of all processes, systems, and standards
- ensure all deliveries are received correctly and logged in the event the Café Manager is not present at the time of delivery
- maintain storage and rotation to minimize wastage
- manage the Café Team, ensuring they always work to the expected standards
- adhere to scheduled shifts and have the willingness to stay beyond when business or circumstances dictate
- train Café Team in preparing the full menu and the front of house staff in preparing drinks and ready-to-eat foods to the consistently high standard required
- set a high standard and good example for the Café Team regarding punctuality, attendance, and attitude
- set a high standard and good example for the Café Team regarding cleanliness and hygiene, including a regular deep clean schedule
- maintain well-organized and easy-to-access Café and storage areas
- handle guest concerns regarding the Café in absence of the Café Manager
- participate in regular staff meetings and training as and when required
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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