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Job Overview

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Employment Type

Full-time
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
Training and Development
Retirement Plan
career advancement

Job Description

Urban Air Adventure Parks is recognized as the preeminent indoor adventure park and a global leader in location-based entertainment. Headquartered in Dallas, Texas, Urban Air pioneered the adventure park concept and has grown to become the largest operator within this booming industry worldwide. Its parks provide dynamic and exciting environments designed to engage kids and families through fun, physical activities, and innovative entertainment options. Urban Air’s mission centers on inspiring kids to aim higher and accomplish feats they once thought impossible, fostering both personal growth and joy through play.

Urban Air Arlington, one of their flagship parks, exemplifies this ... Show More

Job Requirements

  • Ability to lead, motivate and empower team members
  • ability to align team members with Urban Air culture by balancing seriousness and having fun
  • willingness to take initiative
  • excellent interpersonal and communication skills
  • ability to recognize problems and problem solve
  • ability to set goals and convert plans into action
  • ability to see patterns in performance and strategize solutions
  • exercise good judgment in decision making
  • ability to be open to feedback and self improvement
  • ability and willingness to hold oneself accountable for high personal standards of conduct and professionalism
  • serve as a role model by demonstrating and upholding Urban Air policies and standards
  • work days, nights, and/or weekends as required
  • work in noisy, fast paced environment with distracting conditions
  • move about facility and stand for long periods of time
  • lift and carry up to 30 lbs.

Job Qualifications

  • Minimum of high school diploma or equivalent required, some college preferred
  • minimum of six months to one year of prior food and beverage experience, quick service and/or restaurant experience
  • one year of leadership experience preferred
  • must have a current ServSafe or similar food handling certification or be willing to get one within the first 30 days of employment

Job Duties

  • Support the proper execution of all processes, systems, and standards
  • ensure all deliveries are received correctly and logged in the event the Café
  • Manager is not present at the time of delivery
  • maintain storage and rotation to minimize wastage
  • manage the Café
  • Team ensuring they always work to the expected standards
  • adhere to scheduled shifts and have the willingness to stay beyond when business or circumstances dictate
  • train Café
  • Team in preparing the full menu and the front of house staff in preparing drinks and ready to eat foods to the consistently high standard required
  • set a high standard and good example for the Café
  • Team regarding punctuality, attendance, and attitude
  • ensure these standards are maintained at all times
  • set a high standard and good example for the Café
  • Team regarding cleanliness and hygiene, including a regular deep clean schedule
  • maintain well organized and easy to access Café
  • and storage areas
  • handle guest concerns regarding the Café
  • in absence of the Café
  • Manager
  • participate in regular staff meetings and training as and when required

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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