Cafe General Manager: Lead Ops, Revenue & Team Culture

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $43,600.00 - $65,200.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Professional Development
flexible schedule
Employee Discounts
Dental Insurance

Job Description

The Ontario Trillium Foundation, located in Murfreesboro, is a prominent organization committed to supporting and funding community initiatives that enhance the quality of life for residents. As a respected nonprofit foundation, it focuses on empowering local groups by providing grants and resources to help them deliver impactful projects. Their mission is to drive positive change and foster community development through meaningful collaborations and financial support. With a team dedicated to excellence and community impact, the Foundation has established itself as a key player in the nonprofit sector in the region.

The Ontario Trillium Foundation is currently seeking a dynamic General Manager to lead their cafe operations, a vital aspect of their community engagement and service delivery. This role is designed for a proactive and experienced leader who will guide a committed team to provide exceptional customer service while managing all operational facets of the cafe. The General Manager will be responsible for ensuring the cafe meets its financial goals, maintaining high standards of safety and regulatory compliance, and strengthening guest relations through excellent service.

This full-time position requires a strategic mindset, strong leadership skills, and the ability to foster a collaborative team environment. The ideal candidate will hold a bachelor’s degree and have 2-3 years of management experience, preferably in a customer-focused setting. They will play a crucial role in shaping the day-to-day activities of the cafe, overseeing staffing, scheduling, inventory management, and financial performance. Additionally, this role demands a commitment to upholding the foundation’s values of teamwork, integrity, and community orientation.

As the General Manager, you will be entrusted with creating an inviting atmosphere that encourages repeat visits and customer satisfaction. Your leadership will be key in training and mentoring staff, implementing operational improvements, and ensuring that all health and safety standards are consistently met. Through effective team collaboration and dynamic leadership, you will help drive the cafe’s success and contribute to the larger mission of the Ontario Trillium Foundation.

This opportunity is ideal for a motivated professional who is passionate about community service and operational excellence. Join the Ontario Trillium Foundation and take on a leadership role that not only challenges your management capabilities but also makes a significant impact in the community through exceptional service delivery and operational management.

Job Requirements

  • Bachelor’s degree
  • 2-3 years of management experience
  • Excellent communication skills
  • Ability to lead a team effectively
  • Knowledge of health and safety regulations
  • Strong organizational skills
  • Commitment to customer service

Job Qualifications

  • Bachelor’s degree
  • 2-3 years of management experience
  • Strong leadership skills
  • Excellent communication skills
  • Experience in customer service management
  • Ability to work collaboratively in a team environment

Job Duties

  • Manage cafe operations to meet financial objectives
  • Oversee staff recruitment, training, and scheduling
  • Ensure compliance with health and safety regulations
  • Foster strong guest relations and customer service excellence
  • Monitor inventory and supplies
  • Implement operational procedures and improvements
  • Prepare reports on cafe performance

Job Criteria

Experience

Mid Level (3-7 years)


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